Job Description

Description

CMG is seeking a highly organized and detail-oriented Loan Officer Assistant (Production Assistant) to join our growing mortgage team. This individual will support a team of Loan Officers by managing administrative and operational tasks to ensure smooth and timely closings. The ideal candidate is proactive, customer-service oriented, and thrives in a fast-paced, high-volume lending environment.

Must be able to work on site a hybrid schedule at our Tempe, AZ Branch. 

Essential Duties and Responsibilities: 

• Prepare, review, and submit complete loan application packages.
• Gather and verify borrower documentation (income, assets, credit, etc.).
• Communicate with Loan Officers, borrowers, processors, underwriters, and title companies.
• Serve as the point of contact for borrowers regarding loan status updates.
• Identify opportunities to improve workflow and customer experience.
• Assist Loan Officers in meeting production goals through administrative and process support.
   

Preferred Qualifications and Experience: 

• 2+ years in mortgage operations, loan processing, or as a Loan Officer Assistant (preferred).
• Strong knowledge of mortgage products, documentation, and compliance.
• Excellent communication (written and verbal) and organizational skills.
• Proficiency in LOS systems (Encompass, Calyx, or similar) and Microsoft Office Suite.
• An ability to manage multiple files and deadlines simultaneously.

SUPERVISORY RESPONSIBILITIES: Direct Reports: N/A

PHYSICAL and ENVIRONMENTAL CONDITIONS

This role operates in an ADA compliant office environment, utilizing typical office equipment and tasks including computer work. The position may involve partial stationary positions and moving throughout the day. Flexibility to work overtime to meet project deadlines is required.

Base Compensation Information – This is a hybrid position at our Consumer Direct Branch in Tempe, AZ. The compensation is an hourly pay plus per file bonus.  

CMG Financial is an equal opportunity employer and does not unlawfully discriminate in employment decisions. CMG will consider all qualified applicants without regard to race, religion, national origin, sex, age, veteran status, disability, familial status, marital status, actual or perceived sexual orientation, or actual or perceived gender identity. Applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of CMG Financial or reach out to recruiting@cmgfi.com.

CMG MORTGAGE, INC. NMLS #1820 If you are a recruiter or placement agency, please do not submit resumes to any person or email address at CMG Financial prior to having a signed agreement . CMG Financial is not liable for and will not pay placement fees for candidates submitted by any agency other than its approved recruitment partners. Furthermore, any resumes sent to us without an agreement in place will be considered your company’s gift to CMG Financial and may be forwarded to our recruiters for their attention.

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