Live Chat Specialist Job at Accrue Select Inc, Oklahoma City, OK

RTdTWENRV0JKbTRUem1UeXlvUy9mM0ZqRFE9PQ==
  • Accrue Select Inc
  • Oklahoma City, OK

Job Description

We are seeking a dynamic and customer-focused Hybrid Live Chat Specialist to join our Customer Support team. The ideal candidate will be responsible for providing exceptional customer service through online chat platforms, as well as handling phone inquiries when needed. If you have a passion for helping customers and excellent communication skills, we want to hear from you!

Responsibilities:

  • Respond to customer inquiries and resolve issues via live chat
  • Provide accurate and timely information to customers
  • Assist with phone inquiries and escalate complex issues to the appropriate team
  • Maintain a positive and professional attitude at all times
  • Collaborate with team members to improve customer satisfaction

Qualifications:

  • High school diploma or equivalent
  • 1+ years of customer service experience
  • Excellent written and verbal communication skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Proficiency in Microsoft Office and chat software

Skills:

  • Strong problem-solving skills
  • Ability to work independently and as part of a team
  • Attention to detail
  • Empathy and patience when dealing with customers

Job Tags

Full time,

Similar Jobs

Fleet Services by Cox Automotive

Mobile Diesel Mechanic II - Class C License Job at Fleet Services by Cox Automotive

 ...while your application is being reviewed, please Text DFS2 to (***) ***-****. Veterans encouraged to apply. Fleet Services A Cox Automotive Company keeps your fleet moving! Headquartered in Indianapolis, Fleet Services by Cox Automotive has grown to become one... 

SURGE Staffing

Forklift, Tow, Clamp & Reach Truck Oper. Stand/Sit Job at SURGE Staffing

 ...Position Summary We are seeking a dependable and safety-focused Forklift Operator / Material Handler to support daily warehouse...  ...Operate forklifts and material handling equipment (sit-down, stand-up, reach truck, pallet jack, as applicable) in a safe and efficient manner... 

Bayer

Quality Generalist Job at Bayer

 ...At Bayer we're visionaries, driven to solve the world's toughest challenges and striving for a world where 'Health for all Hunger for none' is no longer a dream, but a real possibility. We're doing it with energy, curiosity and sheer dedication, always learning from unique... 

Fiserv

Senior Firewall Security Engineer Job at Fiserv

 ...Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another... 

USAA

Compliance Analyst Intermediate Job at USAA

Compliance Analyst Intermediate Location Hybrid remote in Plano, TX : Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees...