Live Chat Representative Job at TEC accutite, South San Francisco, CA

RmJXZUNBR0JMR3dVejJQMnpvKzZkWHBxQ2c9PQ==
  • TEC accutite
  • South San Francisco, CA

Job Description

TEC is a vertically integrated petroleum industry engineering and construction services company. TEC offers Web based/ Online Compliance Solutions, engineering, testing and compliance, and construction services.

TEC Accutite has more than three decades of experience providing deep expertise, exceptional service and advanced technology solutions to customers in the Bay Area and across North America. Our singular focus is to provide customers solutions for all their fuel storage and environmental compliance needs.

The construction process is broken up into three distinct phases: Pre-construction/Pre-development, Construction, and Post Construction/Close Out. At Wonder Works, we pride ourselves on the quality of services we provide within each phase. Unlike other builders, we offer flexibility in Delivery Methods for all phases of the work. Each situation and phase is unique and in order to be successful one cannot always follow established paradigms. We can act as General Contractor, Design-Builder, Construction Manager and even Developer.


We are looking for a dynamic and customer-focused Live Chat Representative to join our Customer Support team. The ideal candidate will be responsible for providing real-time support to our customers through live chat, resolving their queries and issues efficiently. If you have excellent communication skills and a passion for helping others, we want to hear from you!

Responsibilities:
• Engage with customers in real-time through live chat to provide support and assistance
• Resolve customer queries, complaints, and issues in a timely and professional manner
• Identify and escalate complex issues to the appropriate team or department
• Maintain accurate records of customer interactions and transactions
• Provide feedback and suggestions for improving the customer experience

Qualifications:
• High school diploma or equivalent
• Previous experience in customer service or a similar role
• Excellent communication skills, both written and verbal
• Ability to multitask and work under pressure
• Proficiency in typing and using live chat software

Skills:
• Strong problem-solving skills
• Empathy and patience when dealing with customers
• Ability to work independently and as part of a team
• Attention to detail and accuracy
• Flexibility to work in a fast-paced environment

Job Tags

For contractors, Remote job,

Similar Jobs

Greenwich Country Day School

Visual Storyteller/Sports & Arts Job at Greenwich Country Day School

 ...Greenwich Country Day School seeks a Visual Storyteller/Sports & Arts to start Summer 2025. Reporting to the Communications Director...  ...enthusiastic attitude to engage with all members of the school community. Diversity is a core value at GCDS, and we seek candidates... 

Revel Staffing

Siding Installer Job at Revel Staffing

 ...Job Summary: Were seeking a reliable and hardworking Siding Installer to join our growing team. The ideal candidate has at least 1 year of hands-on experience installing siding and is comfortable working on residential or light commercial job sites. Youll work... 

Addison Kenway.

Mohs Surgery Physician - Mohs Surgeon Job at Addison Kenway.

 ...Holmdel, NJ Mohs Surgeon Job#16629603 Excellent opportunity for a Mohs Surgeon to join a growing organization in Central New Jersey. Practice provides medical, surgical, and cosmetic dermatology services.Experienced or entry level candidates will be considered. Salary... 

Ladder

Construction Electrician with Rogers Electric Job at Ladder

 ...the United States. Rogers specializes ground- up electrical construction, to national rollout and remodel programs, preventative maintenance...  .... We are currently looking for a New Construction Electrician with previous commercial experience to join our team! Why... 

Forhyre

Travel Registered Nurse (RN) - Case Management Job at Forhyre

 ...Position Title:Travel Registered Nurse (RN) - Case Management Location:Portland, OR Department/Unit:Case Management Shift:Variable Shift (7:30 AM to 5:00 PM, 36 to 40 hours per week) Contract Duration:13 Weeks Salary Range:$50 - $60 per hour...