Live Chat Agent Job at Mulberry Schools Trust, San Antonio, TX

RUxpWkNBT0JKbWtZekdYeXlZdTRmbmRrRGc9PQ==
  • Mulberry Schools Trust
  • San Antonio, TX

Job Description

Live Chat Agent

Mulberry Schools Trust is seeking a highly motivated and customer-focused Live Chat Agent to join our team on a full-time basis. As a Live Chat Agent, you will be the primary point of contact for our customers, providing exceptional support and resolving issues via live chat. This is a remote position, and we are looking for someone who is comfortable working independently and as part of a team.

Responsibilities
  • Respond to customer inquiries via live chat in a timely and professional manner
  • Provide accurate and helpful information to resolve customer issues and concerns
  • Utilize technical knowledge of live chat platforms to troubleshoot and resolve technical issues
  • Use problem-solving skills to resolve complex customer issues and escalate when necessary
  • Meet and exceed customer satisfaction targets and quality standards
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience
Qualifications
  • Excellent communication and customer service skills
  • Technical knowledge of live chat platforms
  • Strong problem-solving skills and ability to think critically
  • Ability to work independently and as part of a team
  • High school diploma or equivalent required; some college or degree preferred
  • Previous experience in a customer service or live chat role is an asset
Benefits

As a Live Chat Agent with Mulberry Schools Trust, you will enjoy a range of benefits, including:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Flexible remote work arrangement
  • Access to cutting-edge technology and tools
  • A dynamic and supportive team environment

Job Tags

Full time, Remote job, Flexible hours,

Similar Jobs

PeopleLift

Low Voltage Cabling Technician Job at PeopleLift

 ...Job Title : Low Voltage Cabling Technician (Full-Time) Location : Austin, TX (Work Across Data Centers in the USA) Position Overview : We are seeking a Low Voltage Cabling Technician to join our client's team and support the daily project life cycles... 

Seronda Network

Entry Level Project Coordinator Job at Seronda Network

Seronda Networks is Hiring: Entry Level Project Coordinator (On-site)About Us: At Seronda Networks, we offer more than just cutting-edge...  ...who is looking to kick-start their career in project management and work in a collaborative environment. As an Entry Level... 

VCA Animal Hospitals

Internal Medicine Vet Assistant Job at VCA Animal Hospitals

 ...Technician License preferred but not required**Skills: Proficient and/or willing to learn*** IV catheter placement and venipuncture* Assist in the nursing care of CCU/Internal Medicine patients* Anesthesia monitoring and recover* Perform diagnostic and therapeutic... 

KinderCare Education LLC

Champ Camp Director at La Roche University Job at KinderCare Education LLC

Description Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award , we offer a variety...

Axiom Software Solutions Limited

Network Engineer L3 Job at Axiom Software Solutions Limited

 ...interoperability. Experience with SDWAN design, deployment, and troubleshooting. Preferred Qualifications Certifications such as CCNA, CCNP, CCIE (or equivalent). Experience automating network management tasks using scripting languages or automation tools is a...