Live Chat Agent Job at Mulberry Schools Trust, San Antonio, TX

RUxpWkNBT0JKbWtZekdYeXlZdTRmbmRrRGc9PQ==
  • Mulberry Schools Trust
  • San Antonio, TX

Job Description

Live Chat Agent

Mulberry Schools Trust is seeking a highly motivated and customer-focused Live Chat Agent to join our team on a full-time basis. As a Live Chat Agent, you will be the primary point of contact for our customers, providing exceptional support and resolving issues via live chat. This is a remote position, and we are looking for someone who is comfortable working independently and as part of a team.

Responsibilities
  • Respond to customer inquiries via live chat in a timely and professional manner
  • Provide accurate and helpful information to resolve customer issues and concerns
  • Utilize technical knowledge of live chat platforms to troubleshoot and resolve technical issues
  • Use problem-solving skills to resolve complex customer issues and escalate when necessary
  • Meet and exceed customer satisfaction targets and quality standards
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience
Qualifications
  • Excellent communication and customer service skills
  • Technical knowledge of live chat platforms
  • Strong problem-solving skills and ability to think critically
  • Ability to work independently and as part of a team
  • High school diploma or equivalent required; some college or degree preferred
  • Previous experience in a customer service or live chat role is an asset
Benefits

As a Live Chat Agent with Mulberry Schools Trust, you will enjoy a range of benefits, including:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Flexible remote work arrangement
  • Access to cutting-edge technology and tools
  • A dynamic and supportive team environment

Job Tags

Full time, Remote job, Flexible hours,

Similar Jobs

Teledyne

Territory Sales Manager - Midwest and Northeast US Job at Teledyne

 ...deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.We are looking for individuals who thrive on making...  ...around the world. We are taking applications for a Territory Sales Manager located in the Midwest US****Detailed Description:**... 

KIPP Texas Public Schools

Director of Special Education ARD Facilitation Job at KIPP Texas Public Schools

 ...charter, open-enrollment, pre-k-12 schools educating nearly 32,000 students across Austin,...  ...alumni. Job Description The Director of ARD Facilitators is responsible for leading...  ...with federal, state, and district special education regulations, including timelines... 

Lamers Bus Lines, Inc.

School Bus Driver Elcho Job at Lamers Bus Lines, Inc.

Now Hiring School Bus Drivers Paid CDL Training + Flexible Hours!Looking for a rewarding part-time job with a flexible schedule and great benefits? Join Lamers Bus Lines as a School Bus Driver or Charter Driver today!Were hiring school bus drivers and charter bus... 

SynergenX Health Holdings LLC

Senior Digital PPC Manager B2C Job at SynergenX Health Holdings LLC

 ...Digital Marketing Manager (B2C) Location: Fully Remote Employment Type: Full-Time **OPEN TO USA RESIDENTS ONLY*****Mid manager...  ...strategies across multiple channels, including social media, PPC, & SEO. ~ Project management skills with the ability to manage... 

Ardán, Inc., A Community of Companies

Commercial Title Examiner Job at Ardán, Inc., A Community of Companies

 ...Position Summary: The title examiner has the responsibility of producing accurate and professional title commitments, maintaining a high level of production, assessing risk and liabilities in accordance with policy provisions, and carrying out a multitude of...