IVR Chatbot Developer Job at Hire it People, Inc, Remote

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  • Hire it People, Inc
  • Remote

Job Description

Job Seekers, Please send resumes to resumes@hireitpeople.com

REQUIRED SKILLS AND EXPERIENCE:

  • Minimum 3 years of application development experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX.
  • API functions, analyzing, scripting work to do API calls
  • Python and/or Node.js
  • Functional and hands-on experience on the development of Voice and Non-Voice (SMS, Email, Chat, Voice Bot, etc.) applications solutioning using Genesys Cloud CX Architect.
  • Thorough understanding of Genesys Framework, Integration with internal and external components.
  • Deliver credentials for Self-Service and Analytics solutions enabled with speech-based interfaces and a dynamic menu based on customer treatment strategies.

Job Tags

Contract work,

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