ITSM Strategy Analyst - ISAUB Job at NavitsPartners, Ecorse, MI

RkxXZkNBQ0xMR1lVeldYM3lvaStmM3BrQ2c9PQ==
  • NavitsPartners
  • Ecorse, MI

Job Description

ITSM Strategy Analyst  

General Summary & Scope 

• Resolve ITSM support issues to ensure strategic alignment. 
• Provide proactive recommendations to enhance system usability. 
• Drive process improvements across ITSM functions. 
• Keep system documentation, logs, and work instructions updated. 
• Create dashboards and analyze service level reporting data. 
• Partner with stakeholders to identify automation opportunities. 
• Manage SLAs, OLAs, KPIs, and related reports for ITSM processes. 
• Advocate for service management best practices based on ITIL. 
• Assist in training and documentation updates. 
• Collaborate with teams to generate insights and reports. 

 

Job Tags

Similar Jobs

Vestis Corporation

CDL Shuttle Driver Job at Vestis Corporation

 ...and maintain a total uniform solution that promotes teamwork and establishes a professional identity. Overview Successful Shuttle Drivers must be able to balance work in a safe and expedient manner with accurately transporting merchandise into and/or out of the... 

BCI Construction INC

Chief Financial Officer (CFO) Job at BCI Construction INC

 ...Medical ~ Accident Insurance ~ Critical Illness Insurance ~ Paid Time Off and Holiday Pay ~401(k) with match Wage: Starting at $180k Depending on Experience Summary of Position As the CFO and a strategic partner to the Leadership Team, you will be... 

Neal R Gross & Co

Digital Court Reporter Job at Neal R Gross & Co

 ...Neal R. Gross and Co. is growing our team of Digital Court Reporters. We are a leading Court Reporting and Transcription services company based...  ...a focused and motivated candidate with the ability to work in an autonomous setting. We hire intelligent, well-rounded people... 

Texas Nursing Services

Interventional Radiographer Job at Texas Nursing Services

 ...Position: Interventional Radiographer Location: Kissimmee, FL Compensation & Benefits ~ Hourly Pay: ~$32.50 $38.00/hour (up to 10 years of experience)~$39.00 $44.00/hour (1120+ years of experience) Sign-On Bonus: $15,000 Relocation Assistance... 

MarHealth/Orthotics LTD

Clinical Social Worker Job at MarHealth/Orthotics LTD

 ...LICENSED CLINICAL SOCIAL WORKERS NEEDED (LCSW). DUE TO COVID-19 SESSIONS CAN BE DONE VIA TELEHEALTH: Social Workers can work from home or can use our facilities to do their sessions remotely. Whether looking to supplement your private practice or start off your...