ITSM Strategy Analyst
General Summary & Scope
• Resolve ITSM support issues to ensure strategic alignment.
• Provide proactive recommendations to enhance system usability.
• Drive process improvements across ITSM functions.
• Keep system documentation, logs, and work instructions updated.
• Create dashboards and analyze service level reporting data.
• Partner with stakeholders to identify automation opportunities.
• Manage SLAs, OLAs, KPIs, and related reports for ITSM processes.
• Advocate for service management best practices based on ITIL.
• Assist in training and documentation updates.
• Collaborate with teams to generate insights and reports.
...projects: kitchen and bathroom remodels, whole-home renovations, roofing, siding, fencing, concrete, demolition, ironworks, access gates,... ..., hardscaping, and commercial construction. We're hiring a sales representative to convert warm leads into closed deals. What...
Personal Lines Account Manager (Insurance) Location Hybrid work in Quincy, MA : We are seeking a highly motivated and customer-focused Insurance Personal Lines... ...personal lines insurance policies, including auto, home, renters, umbrella, and other personal coverages. Conduct...
...About the Job: Hiring TSA Drivers: Off Max Logistics LLC is a driver-oriented company that seeks out the most effective ways to help drivers in the transportation industry. We understand what it's like to be on the road, and that is why we hold drivers in such...
...Anschutz Inpatient Pavilion, US:CO:Aurora Department: Outpatient Hematology Clinic - in basket and care coordination management FTE: Full... ...available - extension options Minimum Requirements: ~ CO RN license or eNLC privileges ~1-year experience ~ BLS -...
...include strategic calendar management, travel coordination, and administrative support. The role demands excellent organizational skills and proficiency in Microsoft Office, with a focus on PowerPoint and Excel. A minimum of 4 years of relevant experience is required,...