ITSM Strategy Analyst - ISAUB Job at NavitsPartners, Ecorse, MI

RkxXZkNBQ0xMR1lVeldYM3lvaStmM3BrQ2c9PQ==
  • NavitsPartners
  • Ecorse, MI

Job Description

ITSM Strategy Analyst  

General Summary & Scope 

• Resolve ITSM support issues to ensure strategic alignment. 
• Provide proactive recommendations to enhance system usability. 
• Drive process improvements across ITSM functions. 
• Keep system documentation, logs, and work instructions updated. 
• Create dashboards and analyze service level reporting data. 
• Partner with stakeholders to identify automation opportunities. 
• Manage SLAs, OLAs, KPIs, and related reports for ITSM processes. 
• Advocate for service management best practices based on ITIL. 
• Assist in training and documentation updates. 
• Collaborate with teams to generate insights and reports. 

 

Job Tags

Similar Jobs

Itaú Private Bank

Remote Customer Service Representative Work From Home Job at Itaú Private Bank

Job OverviewWere looking for a friendly and reliable Remote Customer Service Representative to join our team. If you love helping people and enjoy working from home, this could be the perfect fit for you.In this role, youll be the first point of contact for our customers...

Always Best Care of Rock Hill

CAREGIVERS and CERTIFIED NURSING ASSISTANTS (CNAs) Job at Always Best Care of Rock Hill

 ...Level Pay Opportunity for career advancement ( Opportunity for CNA Certification and Alzheimer Certification) Flexible schedules...  ...housekeeping so that their environment is clean and safe Assist them with other mental and physical exercises designed to help them... 

Pharmacy Careers

Pharmacovigilance & Drug Safety Specialist (PharmD) Job at Pharmacy Careers

 ...Pharmacovigilance & Drug Safety Specialist (PharmD) Bring your clinical lens to the world of drug safety and reporting. Key Responsibilities: Analyze adverse event reports and clinical trial safety data. Prepare regulatory submissions (e.g., MedWatch, PSURs)... 

Dropoff, Inc.

DOT 26 Foot Box Truck Owner Operator Job at Dropoff, Inc.

 ...the resources they need to satisfy customers and achieve their goals. Advantages of Contracting with Dropoff Non-CDL 26 ft truck work. Must provide own vehicle and insurance. Daily routes. Paid by the delivery. Requirements: ~ DOT certified ~21... 

Merrill-Stevens Yachts

Yacht Sales Administrative Assistant Job at Merrill-Stevens Yachts

Job Description: Merrill-Stevens Yachtsis experiencing rapid growth and needsExperienced Yacht Sales Administrative Assistantfor our Sales Team. Our shipyard is under Major Renovation and provides work of the highest international standards to meet Classification Society...