ITSM Strategy Analyst
General Summary & Scope
• Resolve ITSM support issues to ensure strategic alignment.
• Provide proactive recommendations to enhance system usability.
• Drive process improvements across ITSM functions.
• Keep system documentation, logs, and work instructions updated.
• Create dashboards and analyze service level reporting data.
• Partner with stakeholders to identify automation opportunities.
• Manage SLAs, OLAs, KPIs, and related reports for ITSM processes.
• Advocate for service management best practices based on ITIL.
• Assist in training and documentation updates.
• Collaborate with teams to generate insights and reports.
...Job Title: Outside Sales Engineer Job Location: Elkhorn, NE FLSA Status: Exempt About: Force Equipment A member of the AIR Control Concepts family. Force Equipment is one of the Midwests leading mechanical equipment providers, specializing...
...This position is anticipated to need around 5-15 hours per week. Home Infusion Registered Nurse Accredo Specialty Pharmacy Join Accredo... ...techniques. Valid drivers license and ability to travel within a large geographic region. Ability to do multiple...
...a detail-oriented and dependable Remote Data Entry Clerk to support our administrative and... ...Process forms, documents, and reports in a timely manner Follow data confidentiality and... ...Job Details Job Type: Full-Time or Part-Time Work Location: Remote (Work from...
...to assist clients through online chat platforms. This role... ...via live chat in a timely and professional manner... ...CRM systems Ability to work independently in a remote... ...Job Type: Full-Time or Part-Time Work Location: Remote (Work from Home) Schedule: Flexible shifts...
...rapidly growing sales organization focusing on B2B sales. We have partnered with Verizon, a national leader in telecommunications and technology, to bring their innovative solutions to businesses in the market. As we expand our sales force, we are seeking dedicated...