ITSM Strategy Analyst
General Summary & Scope
• Resolve ITSM support issues to ensure strategic alignment.
• Provide proactive recommendations to enhance system usability.
• Drive process improvements across ITSM functions.
• Keep system documentation, logs, and work instructions updated.
• Create dashboards and analyze service level reporting data.
• Partner with stakeholders to identify automation opportunities.
• Manage SLAs, OLAs, KPIs, and related reports for ITSM processes.
• Advocate for service management best practices based on ITIL.
• Assist in training and documentation updates.
• Collaborate with teams to generate insights and reports.
...Are you ready for a career change? Do you thrive in helping others and want the freedom to work from anywhere? If you're motivated, goal-oriented, and looking to grow personally and professionally this opportunity is for you. Were looking for driven individuals...
...We are seeking a skilled and compassionate Registered Nurse with experience in peritoneal dialysis (PD) to support patients managing dialysis at home. This role focuses on providing individualized patient care, education, and monitoring to ensure safe and effective home...
The Creative Director will oversee the full creative function for Hi-Altitudes brands, shaping visual identity, guiding creative strategy, and producing compelling work across digital, brand, product, and customer experience touchpoints. This leader will balance strong...
Do you love to travel and plan trips?Were looking for enthusiastic and detail-oriented Remote Travel Agents to join our growing team. In this role, you'll assist clients with planning and booking vacations, cruises, theme park getaways, and all-inclusive resort stays ...
...We are hiring immediately for a Hospitality Intern position. Location : Freddie Mac - 8200 Jones Branch Drive, McLean, VA 22102 Schedule : To be discussed further upon interview. Pay Range : $20.00 per hour. Free meals, uniforms and laundering service...