ITSM Strategy Analyst
General Summary & Scope
• Resolve ITSM support issues to ensure strategic alignment.
• Provide proactive recommendations to enhance system usability.
• Drive process improvements across ITSM functions.
• Keep system documentation, logs, and work instructions updated.
• Create dashboards and analyze service level reporting data.
• Partner with stakeholders to identify automation opportunities.
• Manage SLAs, OLAs, KPIs, and related reports for ITSM processes.
• Advocate for service management best practices based on ITIL.
• Assist in training and documentation updates.
• Collaborate with teams to generate insights and reports.
...Our client, a fast growing organization within the financial services sector, is seeking an experienced Business Intelligence Analyst to join their growing team.This role involves supporting stakeholders across multiple department to identify trends, build dashboards,...
...California, seeking highly professional CDL (Class A) Hazmat Fuel Tanker Drivers to join our growing fleet. Our drivers are responsible for... ...safe, efficient, and timely manner. We provide best-in-class trucks and equipment and are looking for motivated professionals to...
...At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Position Summary The Instrument Processing Leadership Development Program is a rotational, hands...
...completion? We're looking for an experienced, customer-focused Construction Superintendent to oversee day-to-day operations for our construction/... ...on-call work, and weekends based on project needs. Local travel is required. Compensation & Benefits Competitive...
...PURPOSE AND SCOPE: The registered professional nurse (CAP RN 1) position is an entry level designation into the Clinical Advancement... ...Initiates and coordinates communication with FKC and Non-FKC dialysis providers and appropriate hospital personnel as needed to...