ITSM Strategy Analyst
General Summary & Scope
• Resolve ITSM support issues to ensure strategic alignment.
• Provide proactive recommendations to enhance system usability.
• Drive process improvements across ITSM functions.
• Keep system documentation, logs, and work instructions updated.
• Create dashboards and analyze service level reporting data.
• Partner with stakeholders to identify automation opportunities.
• Manage SLAs, OLAs, KPIs, and related reports for ITSM processes.
• Advocate for service management best practices based on ITIL.
• Assist in training and documentation updates.
• Collaborate with teams to generate insights and reports.
Responsibilities: Contacts the patient. Schedules and confirms appointments. Requires good telephone technique and manners. Manages Patient Records - Update contact information, forms, insurances, etc. Manages Business Records. Handles patient's reception...
The Wilkes Brentwood, a 100-seat Farm to table restaurant featuring elevated comfort classics, we are seeking a friendly, experienced Pastry Assistant to join our team! Our ideal candidate has a passion for all things Farm to table California, thrives in a fast-paced...
...a career that works for your future and your community.Teck Alaska Incorporateds Red Dog Operations is building a Talent Pool of Mine Operators to support both immediate hiring needs and future opportunities as our operations evolve. Whether you're actively seeking...
...recognized healthcare system focused on innovation, technology, and data-driven decision-making. Their enterprise data and analytics... ...and data science, were helping them hire a dynamic Lead Data Scientist to spearhead strategic analytics projects, machine learning models...
Gathering invoices, statements, reports, personal details, documents and information from employees, other departments and clients. Scanning through information to identify pertinent information. Correcting errors and organizing the information in a manner that will...