ITSM Strategy Analyst - ISAUB Job at NavitsPartners, Ecorse, MI

RkxXZkNBQ0xMR1lVeldYM3lvaStmM3BrQ2c9PQ==
  • NavitsPartners
  • Ecorse, MI

Job Description

ITSM Strategy Analyst  

General Summary & Scope 

• Resolve ITSM support issues to ensure strategic alignment. 
• Provide proactive recommendations to enhance system usability. 
• Drive process improvements across ITSM functions. 
• Keep system documentation, logs, and work instructions updated. 
• Create dashboards and analyze service level reporting data. 
• Partner with stakeholders to identify automation opportunities. 
• Manage SLAs, OLAs, KPIs, and related reports for ITSM processes. 
• Advocate for service management best practices based on ITIL. 
• Assist in training and documentation updates. 
• Collaborate with teams to generate insights and reports. 

 

Job Tags

Similar Jobs

Fairfax Radiology Centers (FRC), LLC

MRI Technologist - Outpatient Job at Fairfax Radiology Centers (FRC), LLC

 ...MRI Technologist Outpatient | Lansdowne, VA | Weekday Evenings Only | Sign-on Bonus Fairfax Radiology Centers the largest radiology practice in Northern Virginia is growing! Our Fairfax MRI Center at Lansdowne has expanded with the addition of a new GE 3T Premier... 

Atlanta International School

Chinese Library Assistant Job at Atlanta International School

 ...over 60 languages. JOB PURPOSE Position Title: Chinese Library Assistant Division: Library FLSA: Exempt AIS Position...  ...degree or equivalent Proficiency in English and Chinese Experience with and knowledgeable about library organization A commitment... 

MyGreat Recruitment

Project Manager, Institutional - Public Works | General Contractor | El Centro, CA - MyGreat Recruitment Job at MyGreat Recruitment

Project Manager Construction A Southern California General Contractor specializing in K14 educational facilities, fire stations, essential services, civic buildings, parks and recreation, faith-based structures, office developments, and healthcare facilities... 

MS Incorporated

Entry Level Public Relations Assistant - Marketing & Communications Job at MS Incorporated

 ...Are you outgoing, creative, and ready to launch your career in public relations and marketing? Were looking for enthusiastic, entry-level candidates to join our growing team as Public Relations Assistants . In this role, youll work directly with our marketing and communications... 

Zips Cleaners

Planchadores de limpieza en seco Job at Zips Cleaners

 ...aprender rpido, ser altamente confiable y tendr la capacidad de realizar mltiples tareas. Tambin poseern un alto nivel de...  ...tiendas se unieron con el objetivo de brindar una experiencia de limpieza en seco de primer nivel que mantenga servicios de alta calidad a...