ITSM Strategy Analyst - ISAUB Job at NavitsPartners, Ecorse, MI

RkxXZkNBQ0xMR1lVeldYM3lvaStmM3BrQ2c9PQ==
  • NavitsPartners
  • Ecorse, MI

Job Description

ITSM Strategy Analyst  

General Summary & Scope 

• Resolve ITSM support issues to ensure strategic alignment. 
• Provide proactive recommendations to enhance system usability. 
• Drive process improvements across ITSM functions. 
• Keep system documentation, logs, and work instructions updated. 
• Create dashboards and analyze service level reporting data. 
• Partner with stakeholders to identify automation opportunities. 
• Manage SLAs, OLAs, KPIs, and related reports for ITSM processes. 
• Advocate for service management best practices based on ITIL. 
• Assist in training and documentation updates. 
• Collaborate with teams to generate insights and reports. 

 

Job Tags

Similar Jobs

Wyndy

In search of a part-time sitter in Orlando area for two boys Job at Wyndy

 ...Pay: $17 - $31 per hour Start Date: In 1-2 Weeks Location: Orlando, FL Job Description In search of a part-time sitter for two boys. The ideal candidate will be responsible and experienced in childcare. Duties include supervising the children and ensuring... 

Pediatric Associates

Outpatient Pediatrics Nurse Practitioner or Physician Assistant Job at Pediatric Associates

 ...It all starts with loving what we do! Pediatric Associates is recruiting for a Pediatric Advanced Practice Provider to join our practice...  ...completion of an Accredited Nurse Practitioner or Physician Assistant Program Physician Assistants must have passed the NCCPA certification... 

Prysmian Group

Corporate Communications Manager Job at Prysmian Group

 ...Prysmian is seeking a dynamic and detail-oriented Corporate Communications Manager to join our team. This new role is responsible for crafting...  ...service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable... 

Schlumberger

Local HazMat CDL Driver Job at Schlumberger

 ...mechanical and safety inspections Maintain driver's hours of service by using Turnpike and/or...  ...Class A or B Commercial Driver's License (CDL), issued by the state in which the candidate resides Must have HazMat and Tanker Endorsements or be willing to be obtain... 

State Water Resources Control Board

Environmental Scientist Job at State Water Resources Control Board

 ...Job Description and Duties The State Water Resources Control Boards Division of Water Rights has an opening for one (1) Environmental Scientist position in the Public Trust Unit of the Bay-Delta Section. The position is located at 1001 I Street, 14 th Floor, Sacramento...