ITSM Strategy Analyst - ISAUB Job at NavitsPartners, Ecorse, MI

RkxXZkNBQ0xMR1lVeldYM3lvaStmM3BrQ2c9PQ==
  • NavitsPartners
  • Ecorse, MI

Job Description

ITSM Strategy Analyst  

General Summary & Scope 

• Resolve ITSM support issues to ensure strategic alignment. 
• Provide proactive recommendations to enhance system usability. 
• Drive process improvements across ITSM functions. 
• Keep system documentation, logs, and work instructions updated. 
• Create dashboards and analyze service level reporting data. 
• Partner with stakeholders to identify automation opportunities. 
• Manage SLAs, OLAs, KPIs, and related reports for ITSM processes. 
• Advocate for service management best practices based on ITIL. 
• Assist in training and documentation updates. 
• Collaborate with teams to generate insights and reports. 

 

Job Tags

Similar Jobs

Tutor Doctor of Morris County

Math Tutor (All Levels Needed) Job at Tutor Doctor of Morris County

In-Person Tutors Needed! If you are not willing to travel to these towns and tutor in-person...  ...(TDMC) team is searching for a dynamic math tutor to ignite the academic journey of...  ...As a boutique, one-on-one, in-home, and online tutoring company, our mission is to transform... 

Two95 International Inc.

ETL Developer (IICS) Job at Two95 International Inc.

 ...Title: ETL Developer (IICS) Work Type: Remote Work Duration: 1+ Year Contract Rate: $Open (Best Possible) Requirements Job description: ~3+ years ETL experience in Informatica Cloud IICS development and administration. ~ IT expertise in Data Management... 

Techgene Solutions LLC

Project manager Job at Techgene Solutions LLC

 ...below and let me know if you are comfortable. I look forward to hearing from you soon. Thank you! Role: Project Manager Location: 100% Remote in CT hours Duration: 12+ months Top Skills: Project Management (12+ years) Written and Verbal... 

J. F. Ahern Co.

Service Coordinator Job at J. F. Ahern Co.

 ...also involve assisting with the assembly of proposal and bidding...  ...a fast-paced, deadline-driven work environment. Being proficient...  ...need to thrive - at work and at home. Heres how we stand out from...  ...Mental Health Resources: Free, full-service mental health care... 

KCI Telecommunications

Low Voltage Technician Job at KCI Telecommunications

 ...Job Summary: We are looking for an Entry-Level Cable Technician to join our client's growing team. This position involves installing cable and networking equipment in a data center environment, requiring candidates to have a strong background in construction....