ITSM Strategy Analyst
General Summary & Scope
• Resolve ITSM support issues to ensure strategic alignment.
• Provide proactive recommendations to enhance system usability.
• Drive process improvements across ITSM functions.
• Keep system documentation, logs, and work instructions updated.
• Create dashboards and analyze service level reporting data.
• Partner with stakeholders to identify automation opportunities.
• Manage SLAs, OLAs, KPIs, and related reports for ITSM processes.
• Advocate for service management best practices based on ITIL.
• Assist in training and documentation updates.
• Collaborate with teams to generate insights and reports.
...Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another...
...Job Title: Remote Data Entry Clerk Company: Erico Technologies LLC Employment Type: Full-Time or Part-Time Location: Remote (USA) Pay Rate: $18-$26 per hour Overview: Erico Technologies LLC is looking for a dependable and detail-oriented...
...assists in stocking the floor and pulling merchandise. Opens and closes donations area. Accepts and safeguards donations and keeps processing and donation areas in a clean, safe and organized manner. Provides excellent customer service to donors and customers....
...Local Some self dispatch accounts No trailer fees, mostly power only Most loads pay next day, no pay hold back... ...an Amazing year. The sky's the limit! Semi Local CDL A owner operator Position with great pay and equitable home time for work/life...
...UNICEF USA advances the global mission of UNICEF by rallying the American public to support the worlds most vulnerable children.... ...Integrated Campaigns position will be instrumental in ensuring cross-channel and divisional strategic alignment for all Integrated campaigns...