ITSM Strategy Analyst
General Summary & Scope
• Resolve ITSM support issues to ensure strategic alignment.
• Provide proactive recommendations to enhance system usability.
• Drive process improvements across ITSM functions.
• Keep system documentation, logs, and work instructions updated.
• Create dashboards and analyze service level reporting data.
• Partner with stakeholders to identify automation opportunities.
• Manage SLAs, OLAs, KPIs, and related reports for ITSM processes.
• Advocate for service management best practices based on ITIL.
• Assist in training and documentation updates.
• Collaborate with teams to generate insights and reports.
...are responsible for analyzing order slips that come into the warehouse, choosing the correct items on the order slip, and packing them... ...standards, including packing materials in the boxes and placing the packages on the wooden skid to protect the items during transportation....
...Officer for a privately held healthcare services company in DFW. The CFO will act as a strategic and operational business partner to the... ...targets. Manage the accounting close process, ensuring timely and accurate financial reporting. Lead the annual audit process...
1.2.3....
Hiring CDL Drivers Daily! **Once you APPLY, you will receive a text to start the Hiring Process** Join the Winning Team! Come join the... ...at all times) Act as a liaison between the customers and the local office for any questions/concerns that may come up during their...
...medical unit, an intensive adult unit to care for those with severe conditions, as well as a womens trauma unit. Expressive Arts Therapists are responsible for completing the following duties and tasks: Develop and implement expressive therapy treatment plans that...