ITSM Strategy Analyst - ISAUB Job at NavitsPartners, Ecorse, MI

RkxXZkNBQ0xMR1lVeldYM3lvaStmM3BrQ2c9PQ==
  • NavitsPartners
  • Ecorse, MI

Job Description

ITSM Strategy Analyst  

General Summary & Scope 

• Resolve ITSM support issues to ensure strategic alignment. 
• Provide proactive recommendations to enhance system usability. 
• Drive process improvements across ITSM functions. 
• Keep system documentation, logs, and work instructions updated. 
• Create dashboards and analyze service level reporting data. 
• Partner with stakeholders to identify automation opportunities. 
• Manage SLAs, OLAs, KPIs, and related reports for ITSM processes. 
• Advocate for service management best practices based on ITIL. 
• Assist in training and documentation updates. 
• Collaborate with teams to generate insights and reports. 

 

Job Tags

Similar Jobs

Revival Research Institute, LLC

Clinical Research Coordinator Job at Revival Research Institute, LLC

 ...in the healthcare industry Revival Research Institute, LLC was established in 2015,...  ...provide the highest quality of data for our clinical research trials. As Revival...  ...seekingafull-time Clinical Research Coordinator with a minimum of1yearofclinicalexperience... 

Robert Half

Senior Fund Accountant at Prominent Private Equity Firm Job at Robert Half

 ...Accounting is recruiting for a Senior Fund Accountant at a Private Equity Firm. This is a full-time permanent role based in San Francisco...  ...is a leader in private equity, known for its strategic investments and high-performing funds. This is a chance to join a top-tier... 

GA Telesis, LLC

Junior Trade Compliance Analyst Job at GA Telesis, LLC

 ...19 countries. At GA Telesis, our core business is integrated aviation solutions, and our...  ...Fort Lauderdale, Florida. This is an entry-level position that provides support in ensuring...  ...opportunity for someone interested in international trade, logistics, or regulatory... 

Sands Chevrolet Glendale

Lot attendant/Valet/Porter Job at Sands Chevrolet Glendale

Join Our Team at Sands Chevrolet Glendale - Lot Attendant/Valet/PorterCompany Overview: Sands Chevrolet Glendale, a family-owned business...  ...pay, commensurate with experienceResponsibilities:* Park and retrieve customer vehicles* Wash vehicles to maintain... 

CommunicateHealth, Inc.

Freelance Health Writer Job at CommunicateHealth, Inc.

 ...about health. Although we dont currently have specific opportunities to offer, we are looking to expand our network of freelance writers and editors because we are anticipating needing freelance support this year. About you Youre an experienced freelance writer...