ITSM Strategy Analyst - ISAUB Job at NavitsPartners, Ecorse, MI

RkxXZkNBQ0xMR1lVeldYM3lvaStmM3BrQ2c9PQ==
  • NavitsPartners
  • Ecorse, MI

Job Description

ITSM Strategy Analyst  

General Summary & Scope 

• Resolve ITSM support issues to ensure strategic alignment. 
• Provide proactive recommendations to enhance system usability. 
• Drive process improvements across ITSM functions. 
• Keep system documentation, logs, and work instructions updated. 
• Create dashboards and analyze service level reporting data. 
• Partner with stakeholders to identify automation opportunities. 
• Manage SLAs, OLAs, KPIs, and related reports for ITSM processes. 
• Advocate for service management best practices based on ITIL. 
• Assist in training and documentation updates. 
• Collaborate with teams to generate insights and reports. 

 

Job Tags

Similar Jobs

Paramount

Talent Acquisition Coordinator (Contract) Job at Paramount

 ...audiences and our employees and aim to leave a positive mark on culture. Overview & Responsibilities Join Paramounts dynamic Talent Acquisition team as a freelance Coordinator based in Nashville. This role is ideal for someone passionate about delivering... 

IXL Real Estate

Real Estate Agent Job at IXL Real Estate

ATTENTION REAL ESTATE PROFESSIONALS & AMBITIOUS GO-GETTERS!Are You Ready to REVOLUTIONIZE Your Real Estate Career?IXL Real Estate...  ...* Comprehensive marketing resources* Professional development training* Proven lead generation systems* Mentorship from... 

MH Energy

Class A Water Hauling to the Oil Fields Job Job at MH Energy

Class A Water Hauling to the Oil Fields JobWater hauling to the oil fields, local routes. Pay: $91,500 - $102,750 Annual. Hourly pay plus overtime after 40 hours. Raise after 90 days.Employee and family health benefits, retirement package, newer trucks, double pay... 

Game Day USA

Remote Live Chat Agent Work From Home Job at Game Day USA

Job OverviewWe are seeking a friendly, detail-oriented Remote Live Chat Agent to provide real-time customer support through online chat. You will be responsible for answering customer inquiries, resolving issues, and ensuring a positive customer experienceall from the...

System One

Nuclear Mechanical Design Engineer Job at System One

 ...Job Title: Senior Mechanical Design Engineer Location: Remote Pay Range: $52$85/hour Overview: System One is seeking a...  ...development of various reactor core components, reactor structures, and Nuclear Island components for the Natrium Generation IV Reactor ....