IT Support Process Analyst - ITSPAUB Job at NavitsPartners, Marina Del Rey, CA

RXJtWERBU0tJbWtZeW1QeHpJUzZlblJoQ3c9PQ==
  • NavitsPartners
  • Marina Del Rey, CA

Job Description

IT Support Process Analyst  

General Summary & Scope 

• Resolve ITSM support issues to ensure operational efficiency. 
• Offer recommendations to improve system usability. 
• Initiate process enhancements across ITSM functions. 
• Maintain documentation and logs for system operations. 
• Develop dashboards and analyze data regarding service commitments. 
• Partner with stakeholders to explore automation and process improvement opportunities. 
• Manage performance metrics including SLAs, OLAs, and KPIs. 
• Ensure effective implementation of service management processes based on ITIL practices. 
• Revise documentation and assist in training for ITSM tools. 
• Generate reports and collaborate with cross-functional teams to collect relevant data. 

Job Tags

Similar Jobs

Center Stage Search LLC.

Real Estate Development Manager Job at Center Stage Search LLC.

Real Estate Development Manager Location Miami, FL : Fast-growing real estate development firm based in Miami, specializing in mixed-use, or projects across South Florida. Our mission is to shape vibrant, sustainable communities through innovative design, responsible planning... 

Cepheid

Business Intelligence Professional Job at Cepheid

 ...accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Radiometer, one of Danaher's ( 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact.... 

HIGHSCALE

Social Media Content Creator Job at HIGHSCALE

 ...Our 120-person team of creators, strategists, editors, and analysts produces thousands of high-performing ads weekly for beauty, fashion, lifestyle, food, and top DTC brands. With 50,000 sq. ft. of DTLA studios and a global creator network, were scaling faster than ever... 

CIT

Low Voltage Electrician (Power Limited Technician) Job at CIT

 ...Valid drivers license and reliable transportation. ~ Current valid Power Limited Technician (PLT) License. ~ This position will travel up to 10% of the time out of state for up to 5 days at a time. ~ This position may require shift work as part of an organization... 

Bestica

Non-Clinical - Health and Information Management - Health Information Management Technician Job at Bestica

TITLE: Health Info Clerk Shift : PM Hours M F 3:00 pm to 11:30 pm Location: 12401 Washington...  ...SUMMARY The HIM Clerk processes Health Information under the direction of the HIM Director...  ...healthcare mission and purpose, each manager/supervisor is committed to the delivery...