IT Support Process Analyst
General Summary & Scope
• Resolve ITSM support issues to ensure operational efficiency.
• Offer recommendations to improve system usability.
• Initiate process enhancements across ITSM functions.
• Maintain documentation and logs for system operations.
• Develop dashboards and analyze data regarding service commitments.
• Partner with stakeholders to explore automation and process improvement opportunities.
• Manage performance metrics including SLAs, OLAs, and KPIs.
• Ensure effective implementation of service management processes based on ITIL practices.
• Revise documentation and assist in training for ITSM tools.
• Generate reports and collaborate with cross-functional teams to collect relevant data.
...On-Target Earnings: $70,000 ($17.75/hr base pay with uncapped commission, top earners $100k+) Are you highly competitive, motivated... ...your earning potential has no limits? Our award-winning Inside Sales & Retention teams excel at driving customer decisions by selling...
Sylvan Learning of Durham & Chapel Hill is looking for enthusiastic tutors to join our community of superstar educators who deliver in-person and online tutoring to Sylvan students. If you are motivated to make a difference by supporting the ever-growing need for educational...
We are seeking a dedicatedFamily or Internal Medicine Physician to provide comprehensive care to patientsof all ages (or adults) in Groveton, NH, a welcoming and close-knit ruralcommunity. This role offers the opportunity to practice autonomously, buildlong-term patient...
...franchisees are always looking to add smiling faces todeliver our delicious Flavored Crust pizza. The pizza delivery role pays cash, daily! Get TIPS plus a competitive hourly rate & vehiclereimbursement. Flexible hours. Basic Requirements for Delivery Drivers...
...overall compensation package . Community Description: Year-round outdoor activities include golfing, hunting, fishing, camping, hiking, boating Excellent public and private schools Excellent family community, great sports, humble people, top schools,...