IT Support Process Analyst
General Summary & Scope
• Resolve ITSM support issues to ensure operational efficiency.
• Offer recommendations to improve system usability.
• Initiate process enhancements across ITSM functions.
• Maintain documentation and logs for system operations.
• Develop dashboards and analyze data regarding service commitments.
• Partner with stakeholders to explore automation and process improvement opportunities.
• Manage performance metrics including SLAs, OLAs, and KPIs.
• Ensure effective implementation of service management processes based on ITIL practices.
• Revise documentation and assist in training for ITSM tools.
• Generate reports and collaborate with cross-functional teams to collect relevant data.
...Job Description and Duties Under general direction of a Deputy Chief Counsel, the Assistant Chief Counsel is responsible for supervising a group of attorneys involved in a variety of litigation and other legal activities. The incumbent may also coordinate more complex...
WELDER'S HELPER JOB DESCRIPTIONGas Field Specialists, Inc. is an independent gas service company with offices located in New York and... ...loaders, and trucks. Performs for or working directly with other oil field employees and the public. Operates small hand tools and...
...procedures (merchandising, sets, and resets) Assemble merchandise Perform janitorial duties Execute price changes/markdowns Assist customers with loading purchases Ensure the safety and well-being of live animals. Sanitize and maintain holding tanks and care...
...Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions...
...Job Summary Sea Fox Boat Company is an industry leading, saltwater fishing boat manufacturer who is looking for someone in the Finishing department. Finishers help prepare the boat for final delivery to the dealers. To qualify for this job, the applicant must be...