IT Support Process Analyst
General Summary & Scope
• Resolve ITSM support issues to ensure operational efficiency.
• Offer recommendations to improve system usability.
• Initiate process enhancements across ITSM functions.
• Maintain documentation and logs for system operations.
• Develop dashboards and analyze data regarding service commitments.
• Partner with stakeholders to explore automation and process improvement opportunities.
• Manage performance metrics including SLAs, OLAs, and KPIs.
• Ensure effective implementation of service management processes based on ITIL practices.
• Revise documentation and assist in training for ITSM tools.
• Generate reports and collaborate with cross-functional teams to collect relevant data.
Oversee and manage LiDAR and UAS projects from initiation to completion. Identify new business opportunities, develop proposals, and build and maintenance client relations.
...Calling all innovators find your future at Fiserv. Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions...
...Located at 6974 South Lima Street, Centennial Colorado. Call (***) ***-****, or go online at to apply. Email resume to Michael at ****@*****.*** for Cox Professional Landscape Services LLC. This ad is being placed concurrently with an H-2B application....
...Job Summary: Tracy Electric, Inc. is seeking a skilled and licensed Journeyman Electrician with a solid background in commercial and residential service. This person will ensure all work meets the National Electrical Code (NEC) and Kansas/local codes, while delivering...
Class A Local HAZMAT Truck Driver for Auto Store Deliveries JobHome daily, Monday-Friday starting between 0600-0800 AM. Average 10-12 hrs... ...Part stores and unload with an electric pallet jack. Penske leased tractors 2016 or newer. PeopleNet electronic logs are used (will...