IT Support Process Analyst
General Summary & Scope
• Resolve ITSM support issues to ensure operational efficiency.
• Offer recommendations to improve system usability.
• Initiate process enhancements across ITSM functions.
• Maintain documentation and logs for system operations.
• Develop dashboards and analyze data regarding service commitments.
• Partner with stakeholders to explore automation and process improvement opportunities.
• Manage performance metrics including SLAs, OLAs, and KPIs.
• Ensure effective implementation of service management processes based on ITIL practices.
• Revise documentation and assist in training for ITSM tools.
• Generate reports and collaborate with cross-functional teams to collect relevant data.
...Functions: Nucor Steel Marion, Inc. is seeking to fill the role of Environmental Engineer. The role consists of but is not limited to working... ...~4-year degree in Engineering, Environmental or other related science, or equivalent work experience in a technical-related field....
...solving to meet our clients' and team members needs. About the Internship: Are you a college student looking to gain hands-on... ...while exploring how faith influences your career? Our 12-week Summer Internship Program is designed to equip you with financial literacy...
...with or without notice. About Nautical Ventures: Make your passion your career. Nautical Ventures offers everything from yachts, boats, kayaks, stand-up paddleboards and water toys. Nominated as #17 dealer by Boating Industry magazine, Nautical Ventures is your...
We are hiring a Liability Claims Adjuster that will report to our Boise, ID office. This position will either be fully remote, or work in a hybrid capacity from our Boise, ID office with 3 days in the office and 2 days remote. Are you a confident decision-maker looking...
...Currently, we are looking for a creative and detail-oriented Video Editor to join our media team. Your main focus will be editing long... ...: Intermediate (B1+) or higher. Why work with us? Fully remote and full-time work (8 hours) from anywhere in the world; Career...