IT Support Process Analyst
General Summary & Scope
• Resolve ITSM support issues to ensure operational efficiency.
• Offer recommendations to improve system usability.
• Initiate process enhancements across ITSM functions.
• Maintain documentation and logs for system operations.
• Develop dashboards and analyze data regarding service commitments.
• Partner with stakeholders to explore automation and process improvement opportunities.
• Manage performance metrics including SLAs, OLAs, and KPIs.
• Ensure effective implementation of service management processes based on ITIL practices.
• Revise documentation and assist in training for ITSM tools.
• Generate reports and collaborate with cross-functional teams to collect relevant data.
...Job Summary We are looking for an attentive and detail-oriented Entry-Level Data Records Clerk to support our data management and administrative processes. The ideal candidate will be responsible for accurately entering, updating, and maintaining records across various...
ChinaESL is a professional recruiter and visa service company for foreigners based in Beijing. The company has been in the market for over eight years. During this time, we have always kept good relationships with foreigners as well as with the schools. We have very good...
...Job Details: Were seeking a General Foreman or Site Superintendent with strong experience in site work for pharmaceutical, healthcare... ...The ideal candidate will come from a larger, well-structured contractor and bring a disciplined, safety-focused approach to managing...
#128170; Now Hiring: Flexologists at StretchLab Rye Brook Group Fitness Instructors your next step is here. You already help people move better in a group setting. Now you can take that passion into a hands-on, one-on-one environment where the impact is immediate...
...Tasks: Developing existing and new features Architectural/functional design Participating in code reviews/design discussions Driving smaller/larger projects Coding smaller/larger functions Writing test scripts (automated scripts) Requirement: At...