IT Support Process Analyst
General Summary & Scope
• Resolve ITSM support issues to ensure operational efficiency.
• Offer recommendations to improve system usability.
• Initiate process enhancements across ITSM functions.
• Maintain documentation and logs for system operations.
• Develop dashboards and analyze data regarding service commitments.
• Partner with stakeholders to explore automation and process improvement opportunities.
• Manage performance metrics including SLAs, OLAs, and KPIs.
• Ensure effective implementation of service management processes based on ITIL practices.
• Revise documentation and assist in training for ITSM tools.
• Generate reports and collaborate with cross-functional teams to collect relevant data.
...Position Overview We are seeking a skilled Electro-Mechanical Assembler to join our team. The successful candidate will be responsible for the production assembly of high-performance camera robotic products. This role involves precision assembly of electromechanical equipment...
As Chief Engineer, you will lead our engineering team and keep our hotel equipment running properly which will extend the life of the equipment and keep our guests satisfied during their stay. The ideal candidate is a respected leader, has a high attention to detail and...
...with potential new customers; identifying and communicating with engineering/EPC firms who specify materials for containment applications,... ...s Degree in Engineering ~ Hands-on experience with outbound sales techniques ~8 - 10 years of sales experience in the geomembrane...
...lookout for two general neurologists to enhance its growing neurology department. This innovative facility, part of the esteemed Mayo Clinic Care Network, offers a collaborative environment and strong support from advanced practice providers. The position features a favorable...
Compliance Analyst Intermediate Location Hybrid remote in Plano, TX : Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees...