Job Description
Job Description: - Laptop/desktop imaging & driver/BIOS updates
- Setting appointments with users to handover new devices & take existing devices Excellent customer service/communication skills
- Complete at a minimum the following customer appointment tasks during the hardware exchange:
- Signing into the device
- Signing into zScaler
- Signing into M365 and having data sync from the Cloud
- Mapping network drives
- Setting up printers
- Installing any custom software
- Copying over any local data (ie. Browser favorites, files saved to HDD etc.)
Skills/Experience: - Desktop support: 1 year (Required)
- Imaging
- We need a couple people in the office to image machines and complete the new device handovers and finish the setup tasks with the user.
Job Tags
Work at office, Local area,