IT Desktop Support Technician (Junior) Job at V R Della Infotech Inc, Pittsburgh, PA

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  • V R Della Infotech Inc
  • Pittsburgh, PA

Job Description

Job Description:
  • Laptop/desktop imaging & driver/BIOS updates
  • Setting appointments with users to handover new devices & take existing devices Excellent customer service/communication skills
  • Complete at a minimum the following customer appointment tasks during the hardware exchange:
    • Signing into the device
    • Signing into zScaler
    • Signing into M365 and having data sync from the Cloud
    • Mapping network drives
    • Setting up printers
    • Installing any custom software
    • Copying over any local data (ie. Browser favorites, files saved to HDD etc.)
Skills/Experience:
  • Desktop support: 1 year (Required)
  • Imaging
  • We need a couple people in the office to image machines and complete the new device handovers and finish the setup tasks with the user.

Job Tags

Work at office, Local area,

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