Position Overview
Internet Product Specialist has the opportunity to help Customers buy the way they want to buy, online, over the phone and in person. The Internet Product Specialist will interact with hundreds of Customers that begin as internet opportunities or phone calls and will work with these customers throughout every step of the car buying process.
Current California Occupational License preferred.
What are the day-to-day responsibilities?
•Responding to leads in a timely fashion, answering questions, providing information and helping guide Customers throughout the car buying experience.
•Providing an exceptional customer experience to drive loyalty.
•Transitioning Customers effectively from phone and internet contact to their in-store experience.
•Using a consultative selling process to match the best vehicle to the Customer needs.
•Creating a great vehicle delivery experience for the Customer.
•Following up with Customers to ensure satisfaction
•Prospecting through referrals and other creative approaches.
•Setting and achieving targeted sales goals.
•Gaining superior product knowledge to effectively help Customers.
•Transition Customers to the Service Department to support their ownership experience.
What are the requirements for this job?
Must have previous Automotive Dealership Sales and or Management experience.
•Proven ability to provide an exceptional customer experience
•Ability to set and achieve targeted goals
•Demonstrated ability to sell
•Demonstrated communication and interpersonal skills
•Organizational and follow-up skills
•Experience and desire to work with technology
•Valid in-state driver's license and have and maintain an acceptable, safe driving record
•High School diploma or equivalent
We are looking to fill these positions immediately!
Full-time positions in a great work environment with flexible hours.
Bi-lingual is a plus!
All interviews will be treated 100% confidential.
All inquiries held in confidence.
Our client is an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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