INTERNET CUSTOMER RELATIONSHIP REP job at Eastgate Chrysler Dodge Jeep Ram Indianapolis, IN, US

Job Description

Job Summary currently searching for experienced Customer Service / Business Development Representative. Responsibilities

Handle incoming phone calls
Handle leads and appointment setting
Conduct internal CSI calls and emails
Work directly with managers on deals that involve internet customers
Set appointments for prospective and current customers to meet with a member of the sales team
Manage high volume of customer inquiries through phone, email, text/chat per sales
Update client information in our CRM Report daily
Follow-up with existing customers
Follow-up with prospective customers
Follow-up with missed/canceled customers
Ensure Customer Satisfaction
Product knowledge/function is key with all the different vehicles daily
Maintaining daily contact target/appointment target
Must be able to contribute to positive team environment

Qualifications

Successful Customer Care Representatives must have excellent telephone skills
Self- Motivated and Energetic
You as the Representative must have the ability to instantly build rapport with the customer
A friendly/professional demeanor with excellent written and oral communication skills
You must enjoy the phone and have the willingness to help customers overcome objections in order to set the appointment
Strong organizational skills with the ability to multitask and meet daily goals
Follow up with customers effectively
Cold calling/Call center skills

Competitive pay based on experience. Medical, dental and vision insurance. 401(k) investment plan. Paid vacation and holidays. Apply today!

Job Tags

Holiday work, Full time,

Similar Jobs

Outside The Box

Federal Construction Project Manager Job at Outside The Box

...Project Manager: Outside The Box, LLC is a General Contractor specializing in construction and renovation work for the federal government. We are looking for ambitious, high-caliber professionals to grow with our company. We are currently looking to hire a Project...

CrowdStrike

Program Manager (Remote) Job at CrowdStrike

...fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the...

Textiles Coated International (TCI)

Geomembrane Sales Engineer Job at Textiles Coated International (TCI)

...with potential new customers; identifying and communicating with engineering/EPC firms who specify materials for containment applications,... ...s Degree in Engineering ~ Hands-on experience with outbound sales techniques ~8 - 10 years of sales experience in the geomembrane...

Cepheid

Senior Global Events Manager Job at Cepheid

...most complex challenges, architecting solutions that bring the power of science to life. For more information, visit . Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex,...

ONE (Open Network Exchange)

HR People Partner Job at ONE (Open Network Exchange)

...Covered Parking Amazing Culture! ONE is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based...