INTERNET CUSTOMER RELATIONSHIP REP job at Eastgate Chrysler Dodge Jeep Ram Indianapolis, IN, US

Job Description

Job Summary currently searching for experienced Customer Service / Business Development Representative. Responsibilities

Handle incoming phone calls
Handle leads and appointment setting
Conduct internal CSI calls and emails
Work directly with managers on deals that involve internet customers
Set appointments for prospective and current customers to meet with a member of the sales team
Manage high volume of customer inquiries through phone, email, text/chat per sales
Update client information in our CRM Report daily
Follow-up with existing customers
Follow-up with prospective customers
Follow-up with missed/canceled customers
Ensure Customer Satisfaction
Product knowledge/function is key with all the different vehicles daily
Maintaining daily contact target/appointment target
Must be able to contribute to positive team environment

Qualifications

Successful Customer Care Representatives must have excellent telephone skills
Self- Motivated and Energetic
You as the Representative must have the ability to instantly build rapport with the customer
A friendly/professional demeanor with excellent written and oral communication skills
You must enjoy the phone and have the willingness to help customers overcome objections in order to set the appointment
Strong organizational skills with the ability to multitask and meet daily goals
Follow up with customers effectively
Cold calling/Call center skills

Competitive pay based on experience. Medical, dental and vision insurance. 401(k) investment plan. Paid vacation and holidays. Apply today!

Job Tags

Holiday work, Full time,

Similar Jobs

Amazon.com Services LLC

Area Manager II Job at Amazon.com Services LLC

...Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be...

USAA

Compliance Analyst Intermediate Job at USAA

Compliance Analyst Intermediate Location Hybrid remote in Plano, TX : Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees...

Brandcoven

Data Entry Clerk I Job at Brandcoven

...Position: Data Entry Clerk Location: Remote, United States Job Type: Part time/Full time Company Overview: Brandcoven is a leading marketing and branding agency that specializes in helping businesses build their brand and reach their target audience...

Staffing Advisors

Senior Director of Digital Marketing - American Kidney Fund Job at Staffing Advisors

...of the nations most trusted and highest-rated nonprofits, the American Kidney Fund fights kidney disease on all fronts for more than 3... ...least 35 years of direct leadership responsibility for teams and cross-functional initiatives, ideally in a nonprofit or mission-...

Gas Field Specialists

Welder's Helper Job at Gas Field Specialists

WELDER'S HELPER JOB DESCRIPTIONGas Field Specialists, Inc. is an independent gas service company with offices located in New York and... ...loaders, and trucks. Performs for or working directly with other oil field employees and the public. Operates small hand tools and...