Join us for this incredible opportunity to be part of our team as a Hybrid Overnight Front Office Supervisor and Daytime Agent at Hyatt Centric located in Key West, FL.
The Overnight Front Office Supervisor is the Manager on Duty at the Front Office on 2 weekend nights. In addition to night audit reporting duties, this person is also there to assist guests and provide excellent customer service. Responsibilities include managing guest reservations, running nightly reports, luggage assistance, fulfilling guest requests, partnering with Security to ensure guest safety, and any other guest needs that arise. Additionally, Front Office colleagues are responsible for welcoming guests to our beautiful resort. You’ll handle the guest registration process, communication of hotel services and promotions, and luggage service. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other responsibilities will include processing forms of payment, responding to guest inquires, answering hotel calls, assisting guests with luggage service, among other duties. You'll be the face of Hyatt as a Front Office Colleague.
Duties Include:
What We Offer:
Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunitie s, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
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