Scope of Position: Mestek, Inc, a leading HVAC equipment manufacturer, is seeking an experienced HVAC Technical Service Representative to provide technical support for our HVAC products, including troubleshooting, application assistance, and system optimization. This role is primarily focused on providing post-sales support via phone, email, and remote diagnostics, helping customers, contractors, and field technicians resolve issues quickly and efficiently. As a key member of the technical support team, you will be the go-to person for troubleshooting product issues, answering technical questions, and guiding customers through HVAC system configurations, installations, and control operation. The ideal candidate will have hands-on experience with HVAC products, a strong understanding of system operations, and the ability to resolve issues efficiently. Key Responsibilities: Provide phone-based and email support to customers, field technicians, and contractors on troubleshooting HVAC system issues, focusing on electrical, and controls-related problems. Develop and maintain a deep technical understanding of Mestek control systems and related HVAC products. Verify control system functionality through hands-on testing and analysis to ensure reliable operation. Collaborate with the engineering team to create and update technical manuals, installation guides, and product documentation. Occasionally provide training to customers or field technicians to improve their understanding of product functionality and best practices. Record and document support cases in the ticketing system, ensuring a complete log of the issue and resolution for future reference. Perform other similar or related duties as required or requested Position Requirements Associate's degree or technical school certification in HVAC or a related field. Strong understanding of HVAC system operation, components, and real-world applications. Familiarity with industry-standard communication protocols such as BACnet, LonWorks, Modbus, and N2. Hands-on experience with control systems, including relay logic and analog signals (0-10V, 4-20mA). Proficient in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint. Comfortable working directly with customers to diagnose and resolve complex technical issues. Highly organized, self-motivated, and capable of analyzing technical problems with clear communication. Willing and able to travel domestically on an as-needed basis.
...place where colleagues find inspiration in travel as a force for good and - through their... .... This is a very challenging role which requires the flexibility of servicing a variety... ..., hotel, air, and rail for domestic and international travel.+ Native GDS expertise (Sabre)+...
...3rd generation multi-omics to characterize the tumor microenvironment and discover resistance mechanisms, deployment of cancer neuroscience strategies to study communication networks that promote and maintain malignancy, evaluating novel selective dependencies and resolving...
...Overview Ansible Government Solutions, LLC (Ansible) is currently recruiting Histology Technicians to support the VA San Diego Healthcare System located at 3350 La Jolla Village Dr, San Diego, CA 92161. Services will be delivered to all requesting departments throughout...
...encouraged). Physical ability to stand, bend, and lift up to 30 lbs. Knowledge of Spanish/Portuguese or cleaning terms (e.g., limpieza , limpador ) a plus. Access to reliable transportation and cleaning tools (supplies provided for select jobs). Benefits...
...range of airport support services globally on behalf of commercial airlines. Join us for a rewarding career in the aviation industry!**... ...** 18 years of age or older Eligible to work in the United States Must have fueling experience Basic math skills Ability...