Home Service Dispatcher Job at Acree, Tampa, FL

RkxtZUJ3S0FJRzRXdzJEd3pvVzVlM05qRHc9PQ==
  • Acree
  • Tampa, FL

Job Description

Home Service Dispatcher Location Tampa, FL :

Dispatcher- Tampa Florida

In this position, the Dispatcher supports the technicians, management, and all customers. The Dispatcher/Service Coordinator will support technicians and managers through various high-level administrative and customer service tasks. The Dispatcher/Service Coordinator will always provide high-level customer service during their daily responsibilities.

Essential Job Functions:

  • Represent the Acree way- Positive, Passionate, and Professional.
  • Deliver exceptional customer service.
  • Prepare detailed work orders and supporting documents for every order.
  • Dispatch technicians promptly and provide ongoing scheduling services.
  • Utilize Service Titan to manage and monitor customer relationships.
  • Manage the scheduling of the different departments, assigning technicians based on availability, location, and job requirements for optimal efficiency.
  • Ensure adequate supplies and materials by creating and maintaining purchase orders.
  • Provide clients with comprehensive warranty information and process all warranties promptly.
  • Make sure that permits are pulled and closed promptly.
  • Contribute to accounts payable/receivable activities and provide the necessary documentation.
  • Generate weekly status reports tracking work orders, estimates, inquiries, etc.
  • Work in office Mon-Friday 10am-7pm. With one Saturday from 4pm-9pm once a month and a monthly rotating on-call schedule one week a month (from home).
  • File, scan, and other office tasks as required.

Qualifications:

  • 1-2 years of Home Service Dispatching Experience required.
  • Ability to multi-task with a high level of accuracy and attention to detail and prioritization
  • Strong communication skills, written and verbal.
  • Proficient with Microsoft Suite including Word, PowerPoint, Excel, and Outlook
  • Prior customer service experience is a PLUS!!!
  • High School Diploma or GED equivalent.
  • Computer Skills (Microsoft Office).

Experience/ Education:

  • High school diploma or equivalent experience

Compensation:

  • Starting at $18/HR, based on experience.

Benefits:

  • Competitive Dental, Vision, and Healthcare Plans
  • 401(k) matching
  • Short-Term and Long-Term Disability
  • Life Insurance
  • PTO
  • Paid Holidays
  • Employee Assistance Program (EAP)

Disclaimer: The above is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job.

EOE

Job Tags

Holiday work, Temporary work, Saturday,

Similar Jobs

Urban Health Plan

Health Information Management Associate Job at Urban Health Plan

Job DescriptionJob ID#:4190Job Category:Health Information ManagementPosition Type:Employee (Full Time)Position Summary:We are currently hiring a Bilingual (Spanish/English) Health Information Management (HIM) Associateto join our HIM... 

Computer Aid, Inc.

Digital Marketing Intern Job at Computer Aid, Inc.

 ...direct clients, recruitment ad agencies, and marketing partners. Lensa partners with...  ...subject to their terms and privacy notice. Digital Marketing Intern Req Number R6167...  ...Marketing and Analytics, to join our team. This internship provides an excellent opportunity to... 

Multimedia Solutions Corp.

Join us for a Digital Marketing Internship Job at Multimedia Solutions Corp.

Join us for a Digital Marketing InternshipAre you interested in helping to transform the way people communicate?At Multimedia Solutions, we depend on collaboration for many of our marketing engagements. Thus, we have a great deal of knowledge and experience to... 

Mutual of Omaha Mortgage

Loan Officer Assistant Job at Mutual of Omaha Mortgage

 ...Loan Officer Assistant Encino, CA Full-Time or Part-Time Mutual of Omaha Reverse Mortgage Mid Level Mutual of Omaha Reverse Mortgage is a Fortune 300 Company. It is inspired by hometown values and a commitment to being responsible and caring for each other... 

Community Medical and Dental Care Inc

Dental Receptionist Job at Community Medical and Dental Care Inc

 ...Community Medical and Dental Care, a busy medical center in Rockland County, NY, is seeking a full-time Dental Receptionist.Join an enthusiastic team of professionals dedicated to delivering exceptional care to patients. RESPONSIBILITIES: Answer calls in a timely...