Home Service Dispatcher Job at Acree, Tampa, FL

RkxtZUJ3S0FJRzRXdzJEd3pvVzVlM05qRHc9PQ==
  • Acree
  • Tampa, FL

Job Description

Home Service Dispatcher Location Tampa, FL :

Dispatcher- Tampa Florida

In this position, the Dispatcher supports the technicians, management, and all customers. The Dispatcher/Service Coordinator will support technicians and managers through various high-level administrative and customer service tasks. The Dispatcher/Service Coordinator will always provide high-level customer service during their daily responsibilities.

Essential Job Functions:

  • Represent the Acree way- Positive, Passionate, and Professional.
  • Deliver exceptional customer service.
  • Prepare detailed work orders and supporting documents for every order.
  • Dispatch technicians promptly and provide ongoing scheduling services.
  • Utilize Service Titan to manage and monitor customer relationships.
  • Manage the scheduling of the different departments, assigning technicians based on availability, location, and job requirements for optimal efficiency.
  • Ensure adequate supplies and materials by creating and maintaining purchase orders.
  • Provide clients with comprehensive warranty information and process all warranties promptly.
  • Make sure that permits are pulled and closed promptly.
  • Contribute to accounts payable/receivable activities and provide the necessary documentation.
  • Generate weekly status reports tracking work orders, estimates, inquiries, etc.
  • Work in office Mon-Friday 10am-7pm. With one Saturday from 4pm-9pm once a month and a monthly rotating on-call schedule one week a month (from home).
  • File, scan, and other office tasks as required.

Qualifications:

  • 1-2 years of Home Service Dispatching Experience required.
  • Ability to multi-task with a high level of accuracy and attention to detail and prioritization
  • Strong communication skills, written and verbal.
  • Proficient with Microsoft Suite including Word, PowerPoint, Excel, and Outlook
  • Prior customer service experience is a PLUS!!!
  • High School Diploma or GED equivalent.
  • Computer Skills (Microsoft Office).

Experience/ Education:

  • High school diploma or equivalent experience

Compensation:

  • Starting at $18/HR, based on experience.

Benefits:

  • Competitive Dental, Vision, and Healthcare Plans
  • 401(k) matching
  • Short-Term and Long-Term Disability
  • Life Insurance
  • PTO
  • Paid Holidays
  • Employee Assistance Program (EAP)

Disclaimer: The above is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job.

EOE

Job Tags

Holiday work, Temporary work, Saturday,

Similar Jobs

Colliers Engineering & Design

Environmental Engineering Intern Job at Colliers Engineering & Design

 ...Overview We are seeking a highly-motivated student to join our Environmental Services Group for Summer 2026 in our Mt. Arlington office....  ...Environmental Engineering, Civil Engineering, Environmental Science, Geology, or a related program. Must have reliable transportation... 

Fiserv

CyberArk Engineer Job at Fiserv

 ...Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions... 

CS Soft Solutions (India) Pvt Ltd

Web Designer Job at CS Soft Solutions (India) Pvt Ltd

# Design and develop responsive websites for web and mobile platforms. # Create website layouts, graphics, and visual elements in line with brand guidelines. # Collaborate with developers, content writers, and marketing teams to implement designs. # Optimize... 

Intellia Therapeutics

Director, Pharmacovigilance Quality Job at Intellia Therapeutics

 ...strategic quality leader passionate about patient safety and regulatory excellence? We're seeking an exceptional Director of Pharmacovigilance Quality Assurance to build and lead our global PV quality function during an exciting period of growth. As a key member of... 

Steris Corporation

Equipment Service Technician I Job at Steris Corporation

 ...At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Position Summary Are you mechanically inclined with a knack for hands-on work? Do you enjoy a...