Home Service Dispatcher Job at Acree, Tampa, FL

RkxtZUJ3S0FJRzRXdzJEd3pvVzVlM05qRHc9PQ==
  • Acree
  • Tampa, FL

Job Description

Home Service Dispatcher Location Tampa, FL :

Dispatcher- Tampa Florida

In this position, the Dispatcher supports the technicians, management, and all customers. The Dispatcher/Service Coordinator will support technicians and managers through various high-level administrative and customer service tasks. The Dispatcher/Service Coordinator will always provide high-level customer service during their daily responsibilities.

Essential Job Functions:

  • Represent the Acree way- Positive, Passionate, and Professional.
  • Deliver exceptional customer service.
  • Prepare detailed work orders and supporting documents for every order.
  • Dispatch technicians promptly and provide ongoing scheduling services.
  • Utilize Service Titan to manage and monitor customer relationships.
  • Manage the scheduling of the different departments, assigning technicians based on availability, location, and job requirements for optimal efficiency.
  • Ensure adequate supplies and materials by creating and maintaining purchase orders.
  • Provide clients with comprehensive warranty information and process all warranties promptly.
  • Make sure that permits are pulled and closed promptly.
  • Contribute to accounts payable/receivable activities and provide the necessary documentation.
  • Generate weekly status reports tracking work orders, estimates, inquiries, etc.
  • Work in office Mon-Friday 10am-7pm. With one Saturday from 4pm-9pm once a month and a monthly rotating on-call schedule one week a month (from home).
  • File, scan, and other office tasks as required.

Qualifications:

  • 1-2 years of Home Service Dispatching Experience required.
  • Ability to multi-task with a high level of accuracy and attention to detail and prioritization
  • Strong communication skills, written and verbal.
  • Proficient with Microsoft Suite including Word, PowerPoint, Excel, and Outlook
  • Prior customer service experience is a PLUS!!!
  • High School Diploma or GED equivalent.
  • Computer Skills (Microsoft Office).

Experience/ Education:

  • High school diploma or equivalent experience

Compensation:

  • Starting at $18/HR, based on experience.

Benefits:

  • Competitive Dental, Vision, and Healthcare Plans
  • 401(k) matching
  • Short-Term and Long-Term Disability
  • Life Insurance
  • PTO
  • Paid Holidays
  • Employee Assistance Program (EAP)

Disclaimer: The above is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job.

EOE

Job Tags

Holiday work, Temporary work, Saturday,

Similar Jobs

FlavorGrid Solutions

Food Safety Specialist Job at FlavorGrid Solutions

 ...Food Safety Specialist Job Description Overview We are seeking a Food Safety Specialist to join our team at our facility in Los Angeles, CA, 90024. The ideal candidate will be responsible for ensuring that our food products meet all safety and quality standards... 

Westgate Resorts

General Liability Claim Adjuster Job at Westgate Resorts

 ...offering the best and most-affordable vacation options out there! Job Description Are you a seasoned General Liability Claims Adjuster with strong litigation experience? In this role, youll manage a diverse portfolio of litigated liability claims from first... 

Brooklyn SolarWorks

Solar Roof Installer Job at Brooklyn SolarWorks

 ...Position: Solar Installer Location: Brooklyn, NY Reports to: Roof Installation Manager Hours: Full-time, 40 hours per week 8...  ...Committed, Adaptable, and Passionate. Awards 2023-24, Solar Power World's Top Contractors 2024, Forbes Home's Best Solar... 

Department of Rehabilitation

Support Services Assistant - General Job at Department of Rehabilitation

 ...This position is located in the city of San Jose . Under the direct supervision of the Rehabilitation Supervisor, the Support Services Assistant (SSA) is responsible for performing the following job functions: reading print material and computer screen as... 

HR Partner

PT/Weekend Apprentice Plumber - Plumbing Trainee, Everett, WA 98208 Job at HR Partner

 ...vehicle, flexible scheduling, tools, and comprehensive training . REQUIREMENTS FOR A PLUMBING TRAINEE (P/T and Weekend Apprentice Plumber)~...  ...experience as a trainee certificate holder ~ Valid driver's license with a good driving record Can you work...