Home Service Dispatcher Job at Acree, Tampa, FL

RkxtZUJ3S0FJRzRXdzJEd3pvVzVlM05qRHc9PQ==
  • Acree
  • Tampa, FL

Job Description

Home Service Dispatcher Location Tampa, FL :

Dispatcher- Tampa Florida

In this position, the Dispatcher supports the technicians, management, and all customers. The Dispatcher/Service Coordinator will support technicians and managers through various high-level administrative and customer service tasks. The Dispatcher/Service Coordinator will always provide high-level customer service during their daily responsibilities.

Essential Job Functions:

  • Represent the Acree way- Positive, Passionate, and Professional.
  • Deliver exceptional customer service.
  • Prepare detailed work orders and supporting documents for every order.
  • Dispatch technicians promptly and provide ongoing scheduling services.
  • Utilize Service Titan to manage and monitor customer relationships.
  • Manage the scheduling of the different departments, assigning technicians based on availability, location, and job requirements for optimal efficiency.
  • Ensure adequate supplies and materials by creating and maintaining purchase orders.
  • Provide clients with comprehensive warranty information and process all warranties promptly.
  • Make sure that permits are pulled and closed promptly.
  • Contribute to accounts payable/receivable activities and provide the necessary documentation.
  • Generate weekly status reports tracking work orders, estimates, inquiries, etc.
  • Work in office Mon-Friday 10am-7pm. With one Saturday from 4pm-9pm once a month and a monthly rotating on-call schedule one week a month (from home).
  • File, scan, and other office tasks as required.

Qualifications:

  • 1-2 years of Home Service Dispatching Experience required.
  • Ability to multi-task with a high level of accuracy and attention to detail and prioritization
  • Strong communication skills, written and verbal.
  • Proficient with Microsoft Suite including Word, PowerPoint, Excel, and Outlook
  • Prior customer service experience is a PLUS!!!
  • High School Diploma or GED equivalent.
  • Computer Skills (Microsoft Office).

Experience/ Education:

  • High school diploma or equivalent experience

Compensation:

  • Starting at $18/HR, based on experience.

Benefits:

  • Competitive Dental, Vision, and Healthcare Plans
  • 401(k) matching
  • Short-Term and Long-Term Disability
  • Life Insurance
  • PTO
  • Paid Holidays
  • Employee Assistance Program (EAP)

Disclaimer: The above is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job.

EOE

Job Tags

Holiday work, Temporary work, Saturday,

Similar Jobs

Bayer

Quality Generalist Job at Bayer

 ...At Bayer we're visionaries, driven to solve the world's toughest challenges and striving for a world where 'Health for all Hunger for none' is no longer a dream, but a real possibility. We're doing it with energy, curiosity and sheer dedication, always learning from unique... 

Stafford Gray

Data Warehouse Architect - Senior ETL/BI Developer Job at Stafford Gray

 ...Position Overview The Senior Data Warehouse ETL/BI Developer is responsible for designing, developing, enhancing, and maintaining enterpriselevel data warehouse applications within a largescale Teradata environment. The role supports complex data initiatives across... 

Duolingo

Motion Design Animator, Thrive Intern Job at Duolingo

Our mission at Duolingo is to develop the best education in the world and make it universally available. Its a big mission, and thats where you come in! At Duolingo, youll join a team that cares about educating our users, experimenting with big ideas, making fact-based...

United States Fund for UNICEF

Senior Project Manager, Integrated Campaigns Job at United States Fund for UNICEF

 ...UNICEF USA advances the global mission of UNICEF by rallying the American public to support the worlds most vulnerable children....  ...Integrated Campaigns position will be instrumental in ensuring cross-channel and divisional strategic alignment for all Integrated campaigns... 

Fiserv

Senior Firewall Security Engineer Job at Fiserv

 ...Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another...