Job Description

• Remote: Yes
• Area of Interest: Patient Services
• FTE/Hours per pay period: 1.0
• Department: Health Information Management
• Shift: 8-4:30
• Job ID: 166409

Overview
We're seeking a Chart Correction Specialist to join our team! In this role, you'll work at the center of the chart correction process, facilitating correction of clinical information throughout all inpatient and outpatient information systems. The individual coordinates the parties and interdisciplinary teams involved in each case (i.e., finance, clinical departments, and Pharmacy, Compliance) and is responsible for ensuring all necessary corrections are made in a timely manner, and each case is validated prior to closure to ensure that documentation is complete and accurate to support patient safety and continuity of care.
Location: Remote/work from home with strong preference for candidates residing within the UPH geographies of Iowa, Illinois, & Wisconsin.
What are team member vaccine requirements?
As part of keeping our communities safe and healthy, all team members must be vaccinated for influenza and Tdap, provide proof of immunity to MMR and varicella, and be tested for tuberculosis. New hires must submit proof of vaccination or an approved exemption to begin work. If you have questions, please contact a recruiter or ask at any time during the interview process. UPH strongly recommends that all team members receive the updated COVID-19 vaccine, and at this time, UnityPoint Health – Meriter requires Covid-19 vaccination or an approved exemption.
Why UnityPoint Health?
At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.
Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:    
• Expect paid time off, parental leave, 401K matching and an employee recognition program.
• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.  
And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.
Find a fulfilling career and make a difference with UnityPoint Health.
Responsibilities
What You'll Do:
• Corrects and resolves incorrect documentation issues within clinical systems such as multiple patients' information in one health record, and one patient with two or more records/encounters in order to maintain a complete and correct legal health record for each patient.
• Makes independent decisions on how best to address critical registration and documentation errors impacting patient safety and direct clinicians, ancillary & clinical departments on the necessary actions that must be taken to mitigate.
• Facilitates emergent wrong registrations through the Contact Move process, interfacing with and directing multiple stakeholders as to the appropriate actions to take to quickly resolve data quality issues as a result of wrong patients being registered in a manner and timeframe to minimize the impact to patient safety.
• Works with staff to ensure smooth and coordinated correction of clinical information between patients and systems. Precision and accuracy are mandatory due to high risk to patient safety.
• Maintains in depth understanding of data flow between the EHR, various repositories and ancillary systems.
• Documents outcomes of the chart correction process according to organizational policies.
• Advise clinicians, HIM staff, and other customers on HIM procedures and assist in resolution of incorrect documents and documentation related issues.

Qualifications
Education:
• High school diploma or GED equivalent required
• Associates degree in Health Science or a Bachelors degree in Health Information Management preferred

Experience:
• At least 2 years of experience in an acute care environment or 2 years of experience with an electronic health record or hospital/medical setting required
• Previous medical clerical/office experience or formal training in the Health Information Technology field required
• Previous experience working with quality assurance activities/methodologies preferred
• Previous experience performing chart corrections preferred

License(s)/Certification(s):
• RHIT or RHIA preferred

Knowledge/Skills/Abilities:
• Read, write and speak fluent English
• Demonstrates the ability to multi-task and work in an organized, efficient, and process-oriented manner
• Exhibits excellent oral communication skills and the ability to interact with customers and team members with diverse education, lifestyle and backgrounds in accordance to the affiliates mission and vision.
• Possesses good problem-solving skills in reasoning through work related issues
• Demonstrates the ability to adapt to change
• Coordinates work to achieve maximum productivity and efficiencies with little or no supervision
• Ability to compile, analyze, troubleshoot, and perform data validation
• Ability to write clear and concise, grammatically correct notes and business correspondence without close supervision

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