Job Title: Health Coach, Enrollment
Scene’s 360° model of care enhances the gold standard of medication adherence, Directly Observed Therapy. Combining personalized video coaching, education, and motivational content, we bring healthcare professionals, patients, and their families together to solve the $500B medication nonadherence problem. Our mobile app allows patients to connect with a care team of pharmacists, nurses, and health coaches through daily video check-ins, anytime and anywhere. We make it fun for patients to stay on top of their medications, help them address medication challenges, and empower them to improve their health by addressing barriers to adherence related to social determinants of health.
About the Role:
As a Health Coach, Enrollment, you will be responsible for high-volume outbound outreach to eligible program participants and enrolling patients into a high-touch health program supporting their medication adherence and lifestyle changes. This role is key to introducing Scene services to potential patient members for enrollment. The health coach must excel at connecting with the patient via phone and discovering what patients need through outbound communication. Once patient needs are identified, we rely on the Health Coach, Enrollment to guide and direct patients into our services ecosystem.
Your role is crucial in establishing trust, motivating patients to commit to their health goals, and ensuring they feel supported every step of the way. You will communicate with patients via phone calls, SMS, and video check-ins to help them overcome barriers and stay engaged in their care.
Required Qualifications:
Preferred Qualifications:
Why Join Us?
If you are passionate about making a difference in patients’ lives and have the skills to engage, educate, and motivate individuals toward better health, we would love to hear from you!
Shift: 12pm-8pm ET and weekends
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