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We’re saving lives, building careers, and reimagining healthcare. We can’t wait to grow alongside you.

Job Profile Summary

This role focuses on providing professional and nonprofessional nursing care services in accordance with physician orders. In addition, this role focuses on performing the following Nursing Support duties: Provides basic care services to patients, but does not have an RN or LPN license. Positions in this nursing support work under the direction of physicians, mid-level practitioners, and may work under the direction of registered nurses depending on their unit. A clinical technologist role that has specialized knowledge or skills gained through a combination of vocational education, training, and experience. This role will be most commonly applied to patient care and/or scientific/laboratory jobs. An experienced level role requiring basic knowledge of job procedures and tools obtained through work experience and requiring vocational or technical education. Works under moderate supervision, works through problems of a routine nature, but may at times require interpretation or deviation from standard procedures and communicates information that requires some explanation or interpretation.

Hours: 36 hours a week

Job Description

Minimum Qualifications :

1. Completed MA education from an accredited program that was accredited at any time during the student's enrollment OR Graduated within the 36 months prior to the program becoming accredited.

2. Basic Life Support Certification.

Preferred Qualifications :

1. High School Diploma or equivalent

2. Two (2) year of medical office experience

3. Phlebotomy Certification

4. Bi-Lingual

5. Experience with electronic patient record systems.

Duties and Responsibilities : The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.

1. Controls and monitors patient flow to maximize efficient use of providers and exam rooms. Communicates delays to patients and provers. Responds to variations in patient volume, provider ability, and resources (e.g. early arrivals, no shows, providers who are absent, etc.) by making continual adjustments in room utilization and assignment.

2. Prepares medical record for patient visit, confirming accuracy with patient identifiers, entering chief complaint and social history. This may require interviewing the patient to obtain data.

3. Exercises a high degree of customer service in all interactions with patients, internal and external customers. Provides a safe, comfortable, and clean environment for patients and families.

4. Assists provider, patient and patient’s family with admitting patient into the hospital. Makes out clothing list and facilitates smooth transition to inpatient unit.

5. Escorts patient to exam room and prepares patient for provider visit. This may include pediatric, adult, geriatric patients. Checks to ensure patient comfort, privacy, and safety.

6. Ensures patient and personal safety. Determines fall risk and implements appropriate measures. May sit with a patient who needs monitoring.

Tufts Medicine is a leading integrated health system bringing together the best of academic and community healthcare to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, MelroseWakefield Hospital, Lawrence Memorial Hospital of Medford, Care at Home - an expansive home care network, and large integrated physician network. We are an equal opportunity employer and value diversity and inclusion at Tufts Medicine. Tufts Medicine does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation by emailing us at careers@tuftsmedicine.org.

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