Global Security Operations Center Team Lead Job at Control Risks, San Jose, CA

RmJhWUJ3V0VKVzhVd21UK3lJUzFkSHBs
  • Control Risks
  • San Jose, CA

Job Description

Control Risks is seeking a GSOC Program Specialist to join our team in supporting a major technology client. This role is crucial for enhancing our client’s security operations and ensuring readiness to respond effectively to various threats.

This position will be based in San Jose, CA.

Key responsibilities include:

  • Responsible for staff onboarding, training, drilling, quality inspection, shift rostering, developing SOPs and other operation management;
  • Provide regular & ad hoc business reports per client requirements;
  • Lead operation process optimization, identify problems or risks in the workflow, submit improvement plans, and assist in solving them;
  • Regularly liaise with client to ensure that client's issues are resolved in a timely manner, and ensure GSOC Operators/ Shift Leaders are aligned with overall vision/strategy;
  • Step in to support GSOC operations, as needed

Requirements

  • College degree or above
  • Minimum 2 years GSOC experience (ideally in program management/supervisory/leadership capacity);
  • Proficient in using office software, with excellent document & technical writing skills;
  • Proficiency with data analytics and problem-solving skills;
  • Adapt at identifying and addressing customer needs
  • Ability to develop and manage programs, including prioritizing tasks, tracking key performance indicators (KPIs), planning, allocating resources, executing, and overseeing progress.
  • Proficiency in global risk event monitoring, OSINT tactical intelligence, CCTV, alarm monitoring/response and incident/emergency response protocols.
  • Solid verbal and written communication skills

Benefits

  • Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer.
  • We operate a discretionary bonus scheme that incentivizes and rewards individuals based on company and individual performance.

The base salary range for this position in California is $85,000-$95,000 per year. Exact compensation offered may vary depending on job-related knowledge, skills, and experience. This information is provided per California SB 1162.

Job Tags

Full time, Shift work,

Similar Jobs

Snelling of Northern Colorado

Lathe Machinist Job at Snelling of Northern Colorado

 ...shift?~ Flexible arrival time?~ Opportunities to learn and grow your skillset? This could be the job for you! Lathe Machinist Pay: $25-$30/hr DOE Location: Fort Collins, CO Schedule: 1st Shift (M-F or 4 - 10's) Position Type: Temporary-to-Permanent... 

Arizona Biltmore

Restaurant Host / Hostess (Full -Time), McArthur's - Arizona Biltmore Job at Arizona Biltmore

 ...beautiful property, 9 food and beverage outlets (including 2 restaurants, 2 bars, 2 poolside bars, a gelato shop/caf, and in-room dining...  ...in a menu of comforting delight. As a Restaurant Host/Hostess , you would be responsible for greeting and escorting guests... 

ABB

Electronics Repair Technician Job at ABB

 ...Run what runs the world. This Position reports to: Production Supervisor Your role and responsibilities The Electronics Repair Technician is responsible for performing functional and diagnostic tests on electronic circuit boards and assemblies to ensure product... 

Vanquish Inc.

Hardware Technician 2 Job at Vanquish Inc.

 ...Hardware Technician 2Location: Columbia, MD (On-site) Clearance Required: ActiveTS/SCI with Polygraph Compensation Range:$70,000-$85,000, depending on health benefit selection About Vanquish: Vanquish Inc. provides technology consulting services and managed... 

Mocama Beer Company

Brand Ambassador: Mocama Beer Company Job at Mocama Beer Company

#1 Craft Beer Seeking Brand Ambassadors Location: Fernandina Beach, FL (Hiring multiple candidates for Jacksonville, St. Augustine...  ...Mocama Beer Company is located in Fernandina Beach. #1 craft brewery in Northeast Florida, known for innovative brews, high-quality standards...