Global Security Operations Center Team Lead Job at Control Risks, San Jose, CA

RmJhWUJ3V0VKVzhVd21UK3lJUzFkSHBs
  • Control Risks
  • San Jose, CA

Job Description

Control Risks is seeking a GSOC Program Specialist to join our team in supporting a major technology client. This role is crucial for enhancing our client’s security operations and ensuring readiness to respond effectively to various threats.

This position will be based in San Jose, CA.

Key responsibilities include:

  • Responsible for staff onboarding, training, drilling, quality inspection, shift rostering, developing SOPs and other operation management;
  • Provide regular & ad hoc business reports per client requirements;
  • Lead operation process optimization, identify problems or risks in the workflow, submit improvement plans, and assist in solving them;
  • Regularly liaise with client to ensure that client's issues are resolved in a timely manner, and ensure GSOC Operators/ Shift Leaders are aligned with overall vision/strategy;
  • Step in to support GSOC operations, as needed

Requirements

  • College degree or above
  • Minimum 2 years GSOC experience (ideally in program management/supervisory/leadership capacity);
  • Proficient in using office software, with excellent document & technical writing skills;
  • Proficiency with data analytics and problem-solving skills;
  • Adapt at identifying and addressing customer needs
  • Ability to develop and manage programs, including prioritizing tasks, tracking key performance indicators (KPIs), planning, allocating resources, executing, and overseeing progress.
  • Proficiency in global risk event monitoring, OSINT tactical intelligence, CCTV, alarm monitoring/response and incident/emergency response protocols.
  • Solid verbal and written communication skills

Benefits

  • Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer.
  • We operate a discretionary bonus scheme that incentivizes and rewards individuals based on company and individual performance.

The base salary range for this position in California is $85,000-$95,000 per year. Exact compensation offered may vary depending on job-related knowledge, skills, and experience. This information is provided per California SB 1162.

Job Tags

Full time, Shift work,

Similar Jobs

Fiserv

Military Pathways - Project Manager Job at Fiserv

 ...Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another... 

Cloud Analytics Technologies LLC

ETL Developer/Administrator Job at Cloud Analytics Technologies LLC

 ...Required Skills & Experience (Must-Have)5+ yearsof hands-on experience withInformatica ETL Administration(installation, configuration, support) andETL workflow development. Proven expertise withInformatica PowerCenterandPowerExchange. Experience withWeb... 

LinQ Global

Data Entry Specialist Job at LinQ Global

 ...Required Skills & Qualifications: Strong attention to detail and accuracy Proficiency with data entry tools, Microsoft Excel, and database systems Excellent organizational and time-management skills Good written and verbal communication skills... 

GDIT

Program Security Subject Matter Expert (SME) Special Access Programs Job at GDIT

 ...Management Job Qualifications: Skills: Leadership, Operations Security, Program Security Certifications: Security Fundamentals...  ...Security Subject Matter Expert (SME) Special Access Programs (SAP) at GDIT. Here, technologists have many paths to grow a... 

St. Michael Catholic School

Part-time Health Office Professional Job at St. Michael Catholic School

St. Michael is looking for a part-time School Nurse beginning January 2025. Part time hours, from 12:003:00 PM, Monday thru Friday when school is in session. Potential for job-sharing. Nursing experience preferred. Contact ashley ****@*****.***