Global Security Operations Center Team Lead Job at Control Risks, San Jose, CA

RmJhWUJ3V0VKVzhVd21UK3lJUzFkSHBs
  • Control Risks
  • San Jose, CA

Job Description

Control Risks is seeking a GSOC Program Specialist to join our team in supporting a major technology client. This role is crucial for enhancing our client’s security operations and ensuring readiness to respond effectively to various threats.

This position will be based in San Jose, CA.

Key responsibilities include:

  • Responsible for staff onboarding, training, drilling, quality inspection, shift rostering, developing SOPs and other operation management;
  • Provide regular & ad hoc business reports per client requirements;
  • Lead operation process optimization, identify problems or risks in the workflow, submit improvement plans, and assist in solving them;
  • Regularly liaise with client to ensure that client's issues are resolved in a timely manner, and ensure GSOC Operators/ Shift Leaders are aligned with overall vision/strategy;
  • Step in to support GSOC operations, as needed

Requirements

  • College degree or above
  • Minimum 2 years GSOC experience (ideally in program management/supervisory/leadership capacity);
  • Proficient in using office software, with excellent document & technical writing skills;
  • Proficiency with data analytics and problem-solving skills;
  • Adapt at identifying and addressing customer needs
  • Ability to develop and manage programs, including prioritizing tasks, tracking key performance indicators (KPIs), planning, allocating resources, executing, and overseeing progress.
  • Proficiency in global risk event monitoring, OSINT tactical intelligence, CCTV, alarm monitoring/response and incident/emergency response protocols.
  • Solid verbal and written communication skills

Benefits

  • Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer.
  • We operate a discretionary bonus scheme that incentivizes and rewards individuals based on company and individual performance.

The base salary range for this position in California is $85,000-$95,000 per year. Exact compensation offered may vary depending on job-related knowledge, skills, and experience. This information is provided per California SB 1162.

Job Tags

Full time, Shift work,

Similar Jobs

USA 1 Trucking

Owner Operator - Large Straight Truck (24-26ft) Job at USA 1 Trucking

 ...Were seeking a dedicated Owner Operator Driver with a Box Truck (2426ft) to join our growing team! Were especially interested in drivers who are comfortable with long-distance routes. Requirements: Over-the-road (OTR) driving experience. Proven track record... 

POTOMAC FLORAL WHOLESALE

Night Shift Cooler Manager Job at POTOMAC FLORAL WHOLESALE

 ...We are seeking a reliable, organized, and detail-oriented Night Shift Cooler Manager to oversee the night operations of our flower...  ...or warehouse management systems preferred Required to work weekends. Willingness to work overnight hours and some holidays as needed... 

Columbus Brewing Company

Beer Hall Bartender Job at Columbus Brewing Company

 ...As a Beer Hall Bartender, your primary responsibility is to ensure the bar is well-stocked and to serve our award-winning beer in...  ...started humbly has blossomed into one of the Midwest's premier craft breweries Columbus Brewing Company. But for us, beer is just the... 

NOFS

Mortgage Inspector Job at NOFS

Job Summary:NOFS (Northern Ohio Field Services) is currently seeking an experienced Mortgage Inspector to join our growing team in Smith County MS. As a Mortgage Inspector at NOFS, you will be responsible for conducting inspections on residential properties to ensure... 

CRH

Sales Support Coordinator Job at CRH

 ...tracking of project KPIs to meet and exceed department goals Assist in devising new ways to improve efficiency within the engineering...  ...industry. Preferably related to tilt-up, precast, masonry, and cast-in-place ~ Self-starter motivated and able to take initiative,...