Global Security Operations Center Team Lead Job at Control Risks, San Jose, CA

RmJhWUJ3V0VKVzhVd21UK3lJUzFkSHBs
  • Control Risks
  • San Jose, CA

Job Description

Control Risks is seeking a GSOC Program Specialist to join our team in supporting a major technology client. This role is crucial for enhancing our client’s security operations and ensuring readiness to respond effectively to various threats.

This position will be based in San Jose, CA.

Key responsibilities include:

  • Responsible for staff onboarding, training, drilling, quality inspection, shift rostering, developing SOPs and other operation management;
  • Provide regular & ad hoc business reports per client requirements;
  • Lead operation process optimization, identify problems or risks in the workflow, submit improvement plans, and assist in solving them;
  • Regularly liaise with client to ensure that client's issues are resolved in a timely manner, and ensure GSOC Operators/ Shift Leaders are aligned with overall vision/strategy;
  • Step in to support GSOC operations, as needed

Requirements

  • College degree or above
  • Minimum 2 years GSOC experience (ideally in program management/supervisory/leadership capacity);
  • Proficient in using office software, with excellent document & technical writing skills;
  • Proficiency with data analytics and problem-solving skills;
  • Adapt at identifying and addressing customer needs
  • Ability to develop and manage programs, including prioritizing tasks, tracking key performance indicators (KPIs), planning, allocating resources, executing, and overseeing progress.
  • Proficiency in global risk event monitoring, OSINT tactical intelligence, CCTV, alarm monitoring/response and incident/emergency response protocols.
  • Solid verbal and written communication skills

Benefits

  • Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer.
  • We operate a discretionary bonus scheme that incentivizes and rewards individuals based on company and individual performance.

The base salary range for this position in California is $85,000-$95,000 per year. Exact compensation offered may vary depending on job-related knowledge, skills, and experience. This information is provided per California SB 1162.

Job Tags

Full time, Shift work,

Similar Jobs

Shanghai Bowai Education

August, 2026//SH: Pudong//International K12 School Primary School English/ PE Teachers needed in Pudong district, Shanghai( 27-34k/month before tax or negotiable, housing, paid holidays) Job at Shanghai Bowai Education

1. 1-year Contract; 2. The number of students in a class: about25; 3. Up to 22 lessons of 40 minutes per week from Monday to Friday; 4. 7:45am-4:45pm from Monday to Friday;

Convergint

Low Voltage Electrician / Electronic Security Technician - Northwest Indiana Job at Convergint

 ...screwdriver, wire stripper, hacksaw, crimper). A valid drivers license with a clean driving record. Illinois PERC card. Ability to travel locally to jobsites on a regular basis. Minimal overnight travel may be required. Company Benefits Convergint fosters a... 

NoGigiddy

Chat Support Agent (Remote) - Entry Level, No Degree Required - 15 - 18 per Hour Job at NoGigiddy

About NoGigiddy: NoGigiddy is a premier on-demand staffing app that connects gig workers with flexible job opportunities across various industries. Our platform specializes in offering work that fits your schedule, providing you with the flexibility and convenience...

Trinetix

Remote Business Systems Analyst Job at Trinetix

 ...mission is to build impactful, high-tech solutions that streamline business operations, enhance efficiency, and drive digital...  ...Innovation. Requirements ~3+ years of experience in Business Analyst/Product Owner role;~ Proven track record of successful projects... 

International Institute of New England

Education Services Internship (IINE Boston) Job at International Institute of New England

Spring 2026 Education Services Internship (IINE Boston)The International Institute of New England is a 501(c)(3) non-profit serving refugees and immigrants in Boston, MA, Lowell, MA, and Manchester, NH. The Institute offers internships to students, graduate students,...