Global Security Operations Center Team Lead Job at Control Risks, San Jose, CA

RmJhWUJ3V0VKVzhVd21UK3lJUzFkSHBs
  • Control Risks
  • San Jose, CA

Job Description

Control Risks is seeking a GSOC Program Specialist to join our team in supporting a major technology client. This role is crucial for enhancing our client’s security operations and ensuring readiness to respond effectively to various threats.

This position will be based in San Jose, CA.

Key responsibilities include:

  • Responsible for staff onboarding, training, drilling, quality inspection, shift rostering, developing SOPs and other operation management;
  • Provide regular & ad hoc business reports per client requirements;
  • Lead operation process optimization, identify problems or risks in the workflow, submit improvement plans, and assist in solving them;
  • Regularly liaise with client to ensure that client's issues are resolved in a timely manner, and ensure GSOC Operators/ Shift Leaders are aligned with overall vision/strategy;
  • Step in to support GSOC operations, as needed

Requirements

  • College degree or above
  • Minimum 2 years GSOC experience (ideally in program management/supervisory/leadership capacity);
  • Proficient in using office software, with excellent document & technical writing skills;
  • Proficiency with data analytics and problem-solving skills;
  • Adapt at identifying and addressing customer needs
  • Ability to develop and manage programs, including prioritizing tasks, tracking key performance indicators (KPIs), planning, allocating resources, executing, and overseeing progress.
  • Proficiency in global risk event monitoring, OSINT tactical intelligence, CCTV, alarm monitoring/response and incident/emergency response protocols.
  • Solid verbal and written communication skills

Benefits

  • Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer.
  • We operate a discretionary bonus scheme that incentivizes and rewards individuals based on company and individual performance.

The base salary range for this position in California is $85,000-$95,000 per year. Exact compensation offered may vary depending on job-related knowledge, skills, and experience. This information is provided per California SB 1162.

Job Tags

Full time, Shift work,

Similar Jobs

Lighthouse

Director of Real Estate Development & Construction Management Job at Lighthouse

Description: describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills. Lighthouse is an equal opportunity employer, and does not...

Integrity Placement Group

Physician Assistant - Pediatrics Job at Integrity Placement Group

 ...Pediatric Physician Assistant Our client is a growing healthcare organization based in Rockford, Illinois that offers its employees full benefits, work/life balance, student loan repayment, and relocation assistance. The Company: Our client provides Northern Illinois... 

CarVision Inc.

Data Entry Specialist Part Time Evenings Job at CarVision Inc.

 ...Description* Ensuring for the Dealership quality of paper work and data for each deal. Candidates that have worked in accounting and...  ...Completes paperwork necessary for vehicle sales and leases in a timely and efficient manner.4. Checks all paperwork for correct title... 

KidsWatch

Pediatric Care Medical Assistant Job at KidsWatch

 ...Lead Medical Assistant - KidsWatch Pediatrics and Urgent Care Position: Lead Medical Assistant. Location: 7263-F Arlington Blvd, Falls Church, VA 22042. Schedule: Full-Time. Reports to: Practice Manager / Clinical Director. About the Role: KidsWatch... 

CGI Group, Inc.

Healthcare Data Scientist/Engineer Job at CGI Group, Inc.

 ...HIPAA regulations. Collaboration: Work closely with clinical staff and business stakeholders to translate complex data into...  ...understanding of healthcare revenue cycles, payer operations, or clinical informatics. Preferred Skills Experience with Natural Language...