Global Security Operations Center Team Lead Job at Control Risks, San Jose, CA

RmJhWUJ3V0VKVzhVd21UK3lJUzFkSHBs
  • Control Risks
  • San Jose, CA

Job Description

Control Risks is seeking a GSOC Program Specialist to join our team in supporting a major technology client. This role is crucial for enhancing our client’s security operations and ensuring readiness to respond effectively to various threats.

This position will be based in San Jose, CA.

Key responsibilities include:

  • Responsible for staff onboarding, training, drilling, quality inspection, shift rostering, developing SOPs and other operation management;
  • Provide regular & ad hoc business reports per client requirements;
  • Lead operation process optimization, identify problems or risks in the workflow, submit improvement plans, and assist in solving them;
  • Regularly liaise with client to ensure that client's issues are resolved in a timely manner, and ensure GSOC Operators/ Shift Leaders are aligned with overall vision/strategy;
  • Step in to support GSOC operations, as needed

Requirements

  • College degree or above
  • Minimum 2 years GSOC experience (ideally in program management/supervisory/leadership capacity);
  • Proficient in using office software, with excellent document & technical writing skills;
  • Proficiency with data analytics and problem-solving skills;
  • Adapt at identifying and addressing customer needs
  • Ability to develop and manage programs, including prioritizing tasks, tracking key performance indicators (KPIs), planning, allocating resources, executing, and overseeing progress.
  • Proficiency in global risk event monitoring, OSINT tactical intelligence, CCTV, alarm monitoring/response and incident/emergency response protocols.
  • Solid verbal and written communication skills

Benefits

  • Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer.
  • We operate a discretionary bonus scheme that incentivizes and rewards individuals based on company and individual performance.

The base salary range for this position in California is $85,000-$95,000 per year. Exact compensation offered may vary depending on job-related knowledge, skills, and experience. This information is provided per California SB 1162.

Job Tags

Full time, Shift work,

Similar Jobs

Amazon Flex

Amazon Flex Delivery Driver - Earn $16.00 - $19.00/hr Job at Amazon Flex

 ...Job Description Amazon delivery partner opportunity Earn $16.00 - $19.00/hr What is Amazon Flex? It's simple! Use your vehicle and smartphone to earn extra money delivering with a brand you trust. With Amazon Flex, you only deliver when you want to. Amazon Flex... 

Village of Plainfield

Records technician Job at Village of Plainfield

 ...Type: Part Time Posted Date: 10/23/2025 1:11 PM The Police Department is currently seeking to fill a part-time position in the Records Department. The purpose of this position is to provide general Police Records functions by performing assigned duties and... 

TMAC

Drug Safety Associate (Part-time) Job at TMAC

 ...in family medicine, internal medicine, or urgent care Pharmacy background preferred Proficient understanding of US FDA pharmacovigilance regulations as well as client SOPs Strong scientific writing skills and ability to document accurately Strong communication... 

PVH

Manager, Stock Plan Administrator - PVH Corp. Job at PVH

 ...good, as one team with one vision and one plan. Thats the Power of Us, thats the...  ...at PVH . The Manager, Stock Plan Administrator is responsible for the end-to-end administration...  ...to help our associates save for retirement. We also offer career growth opportunities... 

Nike Inc.

Senior Director, Assistant General Counsel, Sports Marketing Job at Nike Inc.

Senior Director, Assistant General Counsel, Sports MarketingWHO YOULL WORK WITHReporting to the Nike, Inc. VP, Global Counsel for Brand and Sports Marketing you will lead the Sports Marketing Legal Team based at the Phil H. Knight Campus in Beaverton,...