Global Security Operations Center Team Lead Job at Control Risks, San Jose, CA

RmJhWUJ3V0VKVzhVd21UK3lJUzFkSHBs
  • Control Risks
  • San Jose, CA

Job Description

Control Risks is seeking a GSOC Program Specialist to join our team in supporting a major technology client. This role is crucial for enhancing our client’s security operations and ensuring readiness to respond effectively to various threats.

This position will be based in San Jose, CA.

Key responsibilities include:

  • Responsible for staff onboarding, training, drilling, quality inspection, shift rostering, developing SOPs and other operation management;
  • Provide regular & ad hoc business reports per client requirements;
  • Lead operation process optimization, identify problems or risks in the workflow, submit improvement plans, and assist in solving them;
  • Regularly liaise with client to ensure that client's issues are resolved in a timely manner, and ensure GSOC Operators/ Shift Leaders are aligned with overall vision/strategy;
  • Step in to support GSOC operations, as needed

Requirements

  • College degree or above
  • Minimum 2 years GSOC experience (ideally in program management/supervisory/leadership capacity);
  • Proficient in using office software, with excellent document & technical writing skills;
  • Proficiency with data analytics and problem-solving skills;
  • Adapt at identifying and addressing customer needs
  • Ability to develop and manage programs, including prioritizing tasks, tracking key performance indicators (KPIs), planning, allocating resources, executing, and overseeing progress.
  • Proficiency in global risk event monitoring, OSINT tactical intelligence, CCTV, alarm monitoring/response and incident/emergency response protocols.
  • Solid verbal and written communication skills

Benefits

  • Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer.
  • We operate a discretionary bonus scheme that incentivizes and rewards individuals based on company and individual performance.

The base salary range for this position in California is $85,000-$95,000 per year. Exact compensation offered may vary depending on job-related knowledge, skills, and experience. This information is provided per California SB 1162.

Job Tags

Full time, Shift work,

Similar Jobs

USIC Locating Services, LLC

Utility Locator Job at USIC Locating Services, LLC

 ...our strong commitment to quality and safety. We are Americas leader in underground utility damage prevention and advanced infrastructure services, performing more than 84 million locates each year for the more than 1,400 telecommunications, electric, gas, water, and... 

The Center for Environmental Medicine & Occupational Health

Travel Nurse - NICU Job at The Center for Environmental Medicine & Occupational Health

We are seeking a dedicated Travel Nurse for NICU (Neonatal Intensive Care Unit) in Temecula, CA. Provide specialized nursing care to critically ill newborns and infants in a fast-paced environment. Monitor vital signs, administer medications, and assist with procedures... 

Assurity Transportation Solutions

CDL A Owner Operator Semi Local Job at Assurity Transportation Solutions

 ...Local Some self dispatch accounts No trailer fees, mostly power only Most loads pay next day, no pay hold back...  ...an Amazing year. The sky's the limit! Semi Local CDL A owner operator Position with great pay and equitable home time for work/life... 

Dark Inertia Studios

2D Illustrator Job at Dark Inertia Studios

 ...cannot be too complicated (like the current art) if we are going to redo it completely. If youre interested in creating new illustrations for the cards, please suggest an art style (with an example or reference ) that you can work with, and let me know how long... 

Aloft New York Downtown Financial District

Area Chief Engineering Job at Aloft New York Downtown Financial District

**Job Title: Engineer Manager****Location:** [Location]**Job Type:** Full-Time **About Us:** We are a forward-thinking organization dedicated to innovation and excellence. Our team is passionate about delivering high-quality engineering solutions that meet the demands...