Global Security Operations Center Operator Job at Control Risks, San Jose, CA

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  • Control Risks
  • San Jose, CA

Job Description

Control Risks' Embedded Consulting Services is looking for a GSOC Operator to support a major global technology company.

This role will require the individual to work on-site in San Jose, and will likely require the candidate to work night/swing shift.

Responsibilities include, but are not limited to:

  • Respond to crises or emergencies that occur in the global office or involve employees, and coordinate resources to respond quickly and correctly.
  • Monitor global risk events and make preliminary analysis and judgments.
  • Real-time alarm system monitoring, respond in a timely manner according to the process.
  • Online physical security ticket response and processing.
  • Cooperate with the team to handle various emergencies.
  • Keep good records of work, handover and incident reports.

Requirements

  • 0-2 years of experience in a GSOC, Security Operations, or similar role working in the technology sector
  • Bachelor's degree in History, Political Science, Criminal Justice, or related areas of study preferred.
  • Proficient in using office software, with good document writing skills.
  • Strong logical thinking ability, strong team awareness, good communication skills.
  • Able to remain calm and professional under strong pressure.
  • Able to work a 24/7 schedule, flexible to work various shifts, weekends, and holidays.

Benefits

  • Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer.
  • We operate a discretionary bonus scheme that incentivizes and rewards individuals based on company and individual performance.

The base salary range for this position in California is $65,000-$70,000 per year. Exact compensation offered may vary depending on job-related knowledge, skills, and experience. This information is provided per California SB 1162.

Job Tags

Holiday work, Full time, Flexible hours, Shift work, Night shift, Afternoon shift,

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