Front Desk Associate - PRN Day Shift Job at Exceptional Healthcare Inc., Prescott, AZ

RUxLV0R3R0NKR3NaeldYMXo0VzdmbkZoQ3c9PQ==
  • Exceptional Healthcare Inc.
  • Prescott, AZ

Job Description

The Front Desk Associate acts as the first point of contact in the Hospital and is responsible for the following duties:

Essential Duties & Responsibilities:

  • Treat all patients and colleagues with dignity and respect.
  • Open communication between all departments and cultivating a team environment.
  • Communicate professionally and effectively with patients, visitors, and vendors.
  • Ability to handle a fast-paced environment professionally and with poise.
  • Stand and greet all patients and visitors in a friendly, courteous, and professional manner. 
  • Maintain confidentiality and observe HIPAA compliance.
  • Register Emergency Room, Direct Admission, and Outpatient Service patients in a timely and concierge manner in accordance with EMTALA compliance.
  • Obtain all necessary patient demographics, financial information, patient consents, and additional forms.
  • Identify insurance plans, verify benefits, and perform Admission Notifications and Authorizations for admissions and outpatient services.
  • Explanation of benefits and upfront collections of ER Copayments, Deductibles, and self-pay totals.
  • Processing payments and regular communication with the Central billing Office to resolve errors.
  • Perform patient status changes as clinical staff directs.
  • Maintaining patient charts, including creating files, scanning documents into the EMR, auditing charts for completeness, filing, shifting, and occasional shredding.
  • Answer, screen, and direct incoming phone calls.
  • Facilitate deposits and cash reconciliations during shift change.
  • Maintain with accuracy all spreadsheets, and patient logs.
  • Perform clerical duties, including mail delivery, faxing, copying, and scanning.
  • Perform other duties as assigned.

Qualifications:

  • Previous Emergency Room (ER) Experience and/or Patient Registrar Experience (Preferred)
  • Working knowledge of insurance identification and terminology (Preferred)
  • Working knowledge of insurance verification and benefit descriptions (Preferred)
  • Working knowledge of Admission Notifications and Insurance Authorizations
  • Working knowledge of Medical Terminology
  • Strong Organization Skills
  • Proficient Computer Skills
  • Strong Communication and Customer Service Skills
  • Current Background Clearance and Satisfactory Background Check Results              
  • High School Diploma/GED
  • Commitment to Patient and Family Satisfaction

Schedule:

  • PRN, Weekends, Day and Night
  • Day Shift 10a – 10p, Weekends and Holidays Required

Benefits:

  • Health insurance
  • 401(k)
  • Dental insurance
  • Vision insurance
  • 401(k) matching
  • Life insurance
  • Paid time off

Job Tags

Holiday work, Full time, Relief, Shift work, Night shift, Weekend work, Day shift,

Similar Jobs

Hso

Azure Data Engineer Job at Hso

 ...As an Azure Data Engineer you can expect to Design, build, and maintain data engineering solutions on Microsoft Azure and Fabric (Lakehouse, Warehouse, Data Factory, Synapse Analytics, Dataflows, Eventstreams). Coordinate sprints, daily stand-ups, and retrospective... 

Advantage

Certified Occupational Therapy Assistant - COTA Job at Advantage

 ...Certified Occupational Therapy Assistant Full Time Mechanicsburg, PA Discover the Advantage! Tired of therapy companies that feel corporate and impersonal? At AdvantageCare Rehabilitation , were different. Were a therapist-founded, therapist-led organization... 

OptiMindHealth

Licensed Mental Health Professional (LPC/LMFT/LCSW) - Dublin, OH (REMOTE) Job at OptiMindHealth

 ...Remote Full-Time and Part-time Positions Available FLSA Status: Exempt Location: Dublin, OH Salary:60K - 85K+ Work from Home! Competitive, negotiable salary! Work/life balance! Leadership and advancement opportunities! OMH offers a variety of part-... 

Tracy Electric, Inc.

Journeyman Electrician (Non-Traveling) Job at Tracy Electric, Inc.

 ...Job Summary: Tracy Electric, Inc. is seeking a skilled and licensed Journeyman Electrician with a solid background in commercial and residential service. This person will ensure all work meets the National Electrical Code (NEC) and Kansas/local codes, while delivering... 

Talis Group, Inc.

Food Labeling Scientist Job at Talis Group, Inc.

 ...Join a Trusted Food Industry Leader that is proudly delivering high-quality food products for generations. Our client is looking for a Food Safety & Labeling Scientist who is passionate about ensuring accuracy, compliance, and excellence in food labeling. This is an...