Front Desk Associate - PRN Day Shift Job at Exceptional Healthcare Inc., Prescott, AZ

RUxLV0R3R0NKR3NaeldYMXo0VzdmbkZoQ3c9PQ==
  • Exceptional Healthcare Inc.
  • Prescott, AZ

Job Description

The Front Desk Associate acts as the first point of contact in the Hospital and is responsible for the following duties:

Essential Duties & Responsibilities:

  • Treat all patients and colleagues with dignity and respect.
  • Open communication between all departments and cultivating a team environment.
  • Communicate professionally and effectively with patients, visitors, and vendors.
  • Ability to handle a fast-paced environment professionally and with poise.
  • Stand and greet all patients and visitors in a friendly, courteous, and professional manner. 
  • Maintain confidentiality and observe HIPAA compliance.
  • Register Emergency Room, Direct Admission, and Outpatient Service patients in a timely and concierge manner in accordance with EMTALA compliance.
  • Obtain all necessary patient demographics, financial information, patient consents, and additional forms.
  • Identify insurance plans, verify benefits, and perform Admission Notifications and Authorizations for admissions and outpatient services.
  • Explanation of benefits and upfront collections of ER Copayments, Deductibles, and self-pay totals.
  • Processing payments and regular communication with the Central billing Office to resolve errors.
  • Perform patient status changes as clinical staff directs.
  • Maintaining patient charts, including creating files, scanning documents into the EMR, auditing charts for completeness, filing, shifting, and occasional shredding.
  • Answer, screen, and direct incoming phone calls.
  • Facilitate deposits and cash reconciliations during shift change.
  • Maintain with accuracy all spreadsheets, and patient logs.
  • Perform clerical duties, including mail delivery, faxing, copying, and scanning.
  • Perform other duties as assigned.

Qualifications:

  • Previous Emergency Room (ER) Experience and/or Patient Registrar Experience (Preferred)
  • Working knowledge of insurance identification and terminology (Preferred)
  • Working knowledge of insurance verification and benefit descriptions (Preferred)
  • Working knowledge of Admission Notifications and Insurance Authorizations
  • Working knowledge of Medical Terminology
  • Strong Organization Skills
  • Proficient Computer Skills
  • Strong Communication and Customer Service Skills
  • Current Background Clearance and Satisfactory Background Check Results              
  • High School Diploma/GED
  • Commitment to Patient and Family Satisfaction

Schedule:

  • PRN, Weekends, Day and Night
  • Day Shift 10a – 10p, Weekends and Holidays Required

Benefits:

  • Health insurance
  • 401(k)
  • Dental insurance
  • Vision insurance
  • 401(k) matching
  • Life insurance
  • Paid time off

Job Tags

Holiday work, Full time, Relief, Shift work, Night shift, Weekend work, Day shift,

Similar Jobs

Final Mile Systems

26' Box Truck Delivery Driver Job at Final Mile Systems

 ...to run the route. We are hiring for a few positions as a delivery driver. This is for the 3rd shift each day on dedicated routes....  ...reliable transportation to work daily. You will be in a 26FT box truck with a lift gate. You will NOT need a CDL for this position... 

NOV

Manufacturing/R&D Technician - Engineering Job at NOV

 ...fast-paced environment Proficient computer skills and knowledge of Microsoft Office ABOUT US Every day, the oil and gas industry's best minds put more than 150 years of experience to work to help our customers achieve lasting success. We Power the Industry... 

Cybersify Cloud computing Pvt ltd

WordPress Developer Job at Cybersify Cloud computing Pvt ltd

# Design and develop responsive WordPress websites using custom themes and plugins. # Integrate front-end and back-end functionalities to ensure seamless performance. # Customize existing themes and plugins based on client requirements. # Optimize websites for maximum... 

General Dynamics Information Technology

Field Support Team Manager - NAVY C4I Job at General Dynamics Information Technology

 ...Degree in Resource Management, Information Systems Management, or equivalent, or be a graduate of US Navy Electronics or Information Systems "C" School or an equivalent civilian school. A Bachelor's Degree is desired. Desired Professional Experience: Ten (10)... 

Nala Care

Caregiver Job at Nala Care

We're seeking skilled and compassionate In-Home Caregivers to provide high-quality care and support to our clients in their private residences...  ...- Follow Nala Care's policies, procedures, and guidelines Requirements: - Must have reliable transportation. No experience needed.