Front Desk Agent/Night Auditor Job at Arlo Chicago, Chicago, IL

RTdHZURnV0ZJbW9Rd203MXpJcTBkWFZu
  • Arlo Chicago
  • Chicago, IL

Job Description

Description of the Role: The Front Desk Agent/Night Auditor at Arlo Chicago is responsible for providing excellent customer service to guests, handling check-ins and check-outs, and maintaining accurate financial records during their shift. Responsibilities:

  • Greet and welcome guests in a friendly and professional manner
  • Handle guest check-ins and check-outs efficiently
  • Answer and direct phone calls
  • Manage reservations and room assignments
  • Process payments and maintain accurate financial records
  • Offer assistance and information to guests about hotel facilities and services
  • Resolve guest complaints and ensure guest satisfaction
  • Maintain a clean and tidy front desk area
  • Process invoices, post checks to vendors and distribute employee checks
  • Reconcile accounts
  • Balance the cash drawer and log receipts
  • Investigate and resolve out-of-balance accounts
  • Keep accurate financial records and ledgers
  • Help prepare for forecasts and audit
Requirements:
  • Prior experience in a customer service role/Night Auditor
  • Knowledge of hotel property management systems
  • Proficient in using computers and software applications
  • Strong communication and interpersonal skills
  • Ability to work well under pressure and handle difficult situations
  • Flexibility to work night shifts and weekends
  • High school diploma or equivalent
  • Opera Cloud a Plus
  • Hotel Experience
Benefits:
  • $23 per hour compensation
  • Opportunity for career growth and development
  • Healthcare benefits
  • Paid time off and vacation
  • Employee discounts
About the Company: Arlo Chicago is a renowned hotel located in the heart of Chicago, Illinois. We are committed to providing an exceptional guest experience through our modern facilities and top-notch service. Join our team and be a part of our success story. Apply now to join Arlo Chicago as a Front Desk Agent/Night Auditor! Arlo is an equal-opportunity workplace, committed to providing an inclusive and welcoming environment for all employees. The company values diversity and ensures that employment decisions are made without discrimination based on race, color, religion, gender, sexual orientation, national origin, age, disability, or any other protected status.

Job Tags

Hourly pay, Full time, Shift work, Weekend work,

Similar Jobs

Jon & Vinny's

Pastry Cook - Commissary Job at Jon & Vinny's

 ...are Join the team at Jon & Vinnys , where passion for great food and genuine hospitality come together in a fast-paced, energetic...  ...standards for food quality control to uphold Food Safety Standards Good communication with the packers and chefs on daily needs... 

Affirmed Home Care

Pediatric LPN/RN Private Duty Nursing Job at Affirmed Home Care

 ...Affirmed Home Care is actively seeking skilled and compassionate nurses for a pediatric case involving a trach/vent-dependent child (...  ...with tracheostomy and ventilator Environment: In-home, private duty care Team-Oriented: Work collaboratively with a supportive... 

Nuvation Bio, Inc.

Clinical R&D Summer Intern Job at Nuvation Bio, Inc.

 ...comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Nothing restricts managements right to assign or reassign duties and responsibilities to this job at any time. Note to all external Recruiters & Staffing... 

Fiserv

Director, Corporate Development Job at Fiserv

 ...Calling all innovators find your future at Fiserv. Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions... 

Howard Hanna Real Estate Services

Licensed Real Estate Salesperson / One on One coaching ,Training & Mentoring available Job at Howard Hanna Real Estate Services

 ...Job description: Whether you're just starting out in real estate or you're a licensed agent ready to take your business to the next...  ...top-producing agents share their strategies and support your development every step of the way.We offer unmatched training, resources,...