Front Desk Agent/Night Auditor Job at Arlo Chicago, Chicago, IL

RTdHZURnV0ZJbW9Rd203MXpJcTBkWFZu
  • Arlo Chicago
  • Chicago, IL

Job Description

Description of the Role: The Front Desk Agent/Night Auditor at Arlo Chicago is responsible for providing excellent customer service to guests, handling check-ins and check-outs, and maintaining accurate financial records during their shift. Responsibilities:

  • Greet and welcome guests in a friendly and professional manner
  • Handle guest check-ins and check-outs efficiently
  • Answer and direct phone calls
  • Manage reservations and room assignments
  • Process payments and maintain accurate financial records
  • Offer assistance and information to guests about hotel facilities and services
  • Resolve guest complaints and ensure guest satisfaction
  • Maintain a clean and tidy front desk area
  • Process invoices, post checks to vendors and distribute employee checks
  • Reconcile accounts
  • Balance the cash drawer and log receipts
  • Investigate and resolve out-of-balance accounts
  • Keep accurate financial records and ledgers
  • Help prepare for forecasts and audit
Requirements:
  • Prior experience in a customer service role/Night Auditor
  • Knowledge of hotel property management systems
  • Proficient in using computers and software applications
  • Strong communication and interpersonal skills
  • Ability to work well under pressure and handle difficult situations
  • Flexibility to work night shifts and weekends
  • High school diploma or equivalent
  • Opera Cloud a Plus
  • Hotel Experience
Benefits:
  • $23 per hour compensation
  • Opportunity for career growth and development
  • Healthcare benefits
  • Paid time off and vacation
  • Employee discounts
About the Company: Arlo Chicago is a renowned hotel located in the heart of Chicago, Illinois. We are committed to providing an exceptional guest experience through our modern facilities and top-notch service. Join our team and be a part of our success story. Apply now to join Arlo Chicago as a Front Desk Agent/Night Auditor! Arlo is an equal-opportunity workplace, committed to providing an inclusive and welcoming environment for all employees. The company values diversity and ensures that employment decisions are made without discrimination based on race, color, religion, gender, sexual orientation, national origin, age, disability, or any other protected status.

Job Tags

Hourly pay, Full time, Shift work, Weekend work,

Similar Jobs

Lacedaemon Distributions

Amazon DSP Delivery Driver Helper Job at Lacedaemon Distributions

 ...Amazon DSP Delivery Driver Helper: Full-time delivery driver helper positions are available. Overtime rate of time and a half...  ...inspections on company vehicles; follow all local & state laws, road/driving regulations, and company policies. Provide excellent... 

Genmec ACL

Labourers Job at Genmec ACL

We are currently seeking to add career minded individuals to our dynamic and growing organization. Responsibilities: -Concrete work - General Site Cleanup - Material handling - Load, unload, and identify building materials, machinery, and tools, and distribute...

Hot Line Freight Systems

Truck Driver Jobs at Hotline Freight System Job at Hot Line Freight Systems

Truck Driver Jobs at Hotline Freight SystemThank you for your interest in Hot Line Freight. Hot-line Freight System Inc. is a privately...  ...federal regulations including drivers logs, records of fuel purchases, mileage records, etc..* Proper use and care of all... 

Rieck Services

Union HVAC Installer Job at Rieck Services

 ...Position: Union HVAC Installer Location: Rieck Services Cincinnati, Ohio Employment Type: Full-Time Pay: Union scale wages and benefits per collective bargaining agreement Start Date: Immediate openings available At Rieck Services we value craftsmanship... 

University of Nebraska

Microbiology and Synthetic Biology Technologist (Temporary) Job at University of Nebraska

 ...Center for Genetics Research and acquire experience in synthetic biology, redox biochemistry, anaerobic microbiology, and bioinformatics...  ...and life insurance Required Qualifications: Bachelor's degree in molecular biology, biochemistry, microbiology, chemistry or...