Front Desk Agent/Night Auditor Job at Arlo Chicago, Chicago, IL

RTdHZURnV0ZJbW9Rd203MXpJcTBkWFZu
  • Arlo Chicago
  • Chicago, IL

Job Description

Description of the Role: The Front Desk Agent/Night Auditor at Arlo Chicago is responsible for providing excellent customer service to guests, handling check-ins and check-outs, and maintaining accurate financial records during their shift. Responsibilities:

  • Greet and welcome guests in a friendly and professional manner
  • Handle guest check-ins and check-outs efficiently
  • Answer and direct phone calls
  • Manage reservations and room assignments
  • Process payments and maintain accurate financial records
  • Offer assistance and information to guests about hotel facilities and services
  • Resolve guest complaints and ensure guest satisfaction
  • Maintain a clean and tidy front desk area
  • Process invoices, post checks to vendors and distribute employee checks
  • Reconcile accounts
  • Balance the cash drawer and log receipts
  • Investigate and resolve out-of-balance accounts
  • Keep accurate financial records and ledgers
  • Help prepare for forecasts and audit
Requirements:
  • Prior experience in a customer service role/Night Auditor
  • Knowledge of hotel property management systems
  • Proficient in using computers and software applications
  • Strong communication and interpersonal skills
  • Ability to work well under pressure and handle difficult situations
  • Flexibility to work night shifts and weekends
  • High school diploma or equivalent
  • Opera Cloud a Plus
  • Hotel Experience
Benefits:
  • $23 per hour compensation
  • Opportunity for career growth and development
  • Healthcare benefits
  • Paid time off and vacation
  • Employee discounts
About the Company: Arlo Chicago is a renowned hotel located in the heart of Chicago, Illinois. We are committed to providing an exceptional guest experience through our modern facilities and top-notch service. Join our team and be a part of our success story. Apply now to join Arlo Chicago as a Front Desk Agent/Night Auditor! Arlo is an equal-opportunity workplace, committed to providing an inclusive and welcoming environment for all employees. The company values diversity and ensures that employment decisions are made without discrimination based on race, color, religion, gender, sexual orientation, national origin, age, disability, or any other protected status.

Job Tags

Hourly pay, Full time, Shift work, Weekend work,

Similar Jobs

Love Your Life Marketing Inc.

Wellness Educator (Work From Home) Job at Love Your Life Marketing Inc.

About Us We are a globally recognized leader in the personal development industry, offering life-changing online courses and hosting motivational leadership events worldwide. Our mission is to empower individuals to unlock their potential, achieve success, and create...

Diehl Collision of Cranberry

Body Shop Technician Job at Diehl Collision of Cranberry

Job descriptionDiehl Collision is expanding and growing! Come join our team! We need an Experienced FLAT RATE Body Shop Technician for Collision Repair work at our Cranberry location. * GREAT EARNINGS AND BENEFITS! This is an excellent opportunity for a hard working,... 

Classic Ford Lincoln - Columbia

E-Commerce Auto Parts Sales Rep Job at Classic Ford Lincoln - Columbia

 ...looking for a motivated individual to join our team as an E-Commerce Parts Sales Rep at Classic Ford Lincoln in Columbia, SC. This role...  ...:* Competitive compensation* Opportunity for growth and advancement* Health insurance and retirement plans* Employee discounts... 

Yellowstone Local

Field Technician Job at Yellowstone Local

 ...Yellowstone Local is proud to represent Optum Petroleum Services, an industry leader in petroleum services across Indiana. If youre hands-on, hungry to learn, and want to work with a crew that actually gets stuff done , this is the opportunity you've been waiting... 

Cox Media Group

Reporter - KIRO TV Job at Cox Media Group

 ...Location:WA-Seattle Job Title: Reporter - KIRO TV Position Overview The Reporter for KIRO TV Seattle is a seasoned journalist who works in a newsroom that emphasizes breaking news, daily investigative reporting and severe weather coverage. The Reporter has...