Front Desk Agent/Night Auditor Job at Arlo Chicago, Chicago, IL

RTdHZURnV0ZJbW9Rd203MXpJcTBkWFZu
  • Arlo Chicago
  • Chicago, IL

Job Description

Description of the Role: The Front Desk Agent/Night Auditor at Arlo Chicago is responsible for providing excellent customer service to guests, handling check-ins and check-outs, and maintaining accurate financial records during their shift. Responsibilities:

  • Greet and welcome guests in a friendly and professional manner
  • Handle guest check-ins and check-outs efficiently
  • Answer and direct phone calls
  • Manage reservations and room assignments
  • Process payments and maintain accurate financial records
  • Offer assistance and information to guests about hotel facilities and services
  • Resolve guest complaints and ensure guest satisfaction
  • Maintain a clean and tidy front desk area
  • Process invoices, post checks to vendors and distribute employee checks
  • Reconcile accounts
  • Balance the cash drawer and log receipts
  • Investigate and resolve out-of-balance accounts
  • Keep accurate financial records and ledgers
  • Help prepare for forecasts and audit
Requirements:
  • Prior experience in a customer service role/Night Auditor
  • Knowledge of hotel property management systems
  • Proficient in using computers and software applications
  • Strong communication and interpersonal skills
  • Ability to work well under pressure and handle difficult situations
  • Flexibility to work night shifts and weekends
  • High school diploma or equivalent
  • Opera Cloud a Plus
  • Hotel Experience
Benefits:
  • $23 per hour compensation
  • Opportunity for career growth and development
  • Healthcare benefits
  • Paid time off and vacation
  • Employee discounts
About the Company: Arlo Chicago is a renowned hotel located in the heart of Chicago, Illinois. We are committed to providing an exceptional guest experience through our modern facilities and top-notch service. Join our team and be a part of our success story. Apply now to join Arlo Chicago as a Front Desk Agent/Night Auditor! Arlo is an equal-opportunity workplace, committed to providing an inclusive and welcoming environment for all employees. The company values diversity and ensures that employment decisions are made without discrimination based on race, color, religion, gender, sexual orientation, national origin, age, disability, or any other protected status.

Job Tags

Hourly pay, Full time, Shift work, Weekend work,

Similar Jobs

Genetec

Sales Engineer Job at Genetec

 ...Your teams dynamic: We are seeking a dynamic and skilled Sales Engineer to join our team in Bangalore India. As a vital link between our technical expertise and customers, the Sales Engineer will be responsible for understanding clients' needs, providing tailored... 

Sea Fox Boat Company Inc.

Boat Manufacturer - Refinisher/Patcher Job at Sea Fox Boat Company Inc.

 ...Job Summary Sea Fox Boat Company is an industry leading, saltwater fishing boat manufacturer who is looking for someone in the Finishing department. Finishers help prepare the boat for final delivery to the dealers. To qualify for this job, the applicant must be... 

MEI Rigging & Crating

Environmental Health & Safety Manager Job at MEI Rigging & Crating

 ...The Safety Manager works independently to perform multiple tasks, supporting many disciplines within the field Rigging & Crating group to help ensure that all areas are working efficiently and without risk of personal injury or impact to the facilities and equipment.... 

Future Remodeling

In-Home Sales Representative - Industry High Commission Job at Future Remodeling

 ...and professionally? Future Remodeling is seeking driven, results-oriented In-Home Sales Consultants ready to take their careers to new heights! We offer an industry-leading commission structure that outpaces the competition, providing uncapped earning potential for... 

allnurses

Nursing Informatics: Job Description, Salary, and How to Become One Job at allnurses

 ...BSN, RN (Columnist) Updated Feb 12, 2025 Careers Nursing Informatics The Canadian Nurses Association defines nursing informatics...  ...Government and Policy Development Job opportunities Clinical Practice Leaders in Nursing Informatics/Nurse Educators Policy...