Front Desk Agent/Night Auditor Job at Arlo Chicago, Chicago, IL

RTdHZURnV0ZJbW9Rd203MXpJcTBkWFZu
  • Arlo Chicago
  • Chicago, IL

Job Description

Description of the Role: The Front Desk Agent/Night Auditor at Arlo Chicago is responsible for providing excellent customer service to guests, handling check-ins and check-outs, and maintaining accurate financial records during their shift. Responsibilities:

  • Greet and welcome guests in a friendly and professional manner
  • Handle guest check-ins and check-outs efficiently
  • Answer and direct phone calls
  • Manage reservations and room assignments
  • Process payments and maintain accurate financial records
  • Offer assistance and information to guests about hotel facilities and services
  • Resolve guest complaints and ensure guest satisfaction
  • Maintain a clean and tidy front desk area
  • Process invoices, post checks to vendors and distribute employee checks
  • Reconcile accounts
  • Balance the cash drawer and log receipts
  • Investigate and resolve out-of-balance accounts
  • Keep accurate financial records and ledgers
  • Help prepare for forecasts and audit
Requirements:
  • Prior experience in a customer service role/Night Auditor
  • Knowledge of hotel property management systems
  • Proficient in using computers and software applications
  • Strong communication and interpersonal skills
  • Ability to work well under pressure and handle difficult situations
  • Flexibility to work night shifts and weekends
  • High school diploma or equivalent
  • Opera Cloud a Plus
  • Hotel Experience
Benefits:
  • $23 per hour compensation
  • Opportunity for career growth and development
  • Healthcare benefits
  • Paid time off and vacation
  • Employee discounts
About the Company: Arlo Chicago is a renowned hotel located in the heart of Chicago, Illinois. We are committed to providing an exceptional guest experience through our modern facilities and top-notch service. Join our team and be a part of our success story. Apply now to join Arlo Chicago as a Front Desk Agent/Night Auditor! Arlo is an equal-opportunity workplace, committed to providing an inclusive and welcoming environment for all employees. The company values diversity and ensures that employment decisions are made without discrimination based on race, color, religion, gender, sexual orientation, national origin, age, disability, or any other protected status.

Job Tags

Hourly pay, Full time, Shift work, Weekend work,

Similar Jobs

Assurity Transportation Solutions

CDL A Owner Operator Dedicated Home Daily Job at Assurity Transportation Solutions

 ...HOME DAILY Power Only Local opportunities up to 1k daily pay( high volume freight) Pick from daily available freight, We have general...  ...and Power only freight available for limited number of owner operators to run in a regular basis so get onboard now. NO TRAILER FEES... 

Yeehe

Game translators from Chinese to Japanese Job at Yeehe

 ...for gaming. 3) Great language and organizational skills. 4) Responsible individual willing to take part in a growing family. 5) Chinese level Native or near-native quality. Japanese level Native or N1. Responsibilities1) translate games (Chinese-Japanese pair)2)... 

Leviat

Sales Engineer Job at Leviat

 ...Khalifa, and the Kennedy Space Centre . Learn more about us through the following Link . Purpose of the Role The Sales Engineer is responsible for both sales and pre-sales and provide technical solutions. The candidate is required to provide customers... 

CHI Health Clinic

Family Medicine Physician Job at CHI Health Clinic

 ...Communication: Communicate effectively with patients, families, and healthcare teams. Provide clear and concise medical...  ...Health and Medical Group Enterprise is seeking a BE/BC Family Medicine Physician to join our multi-practice healthcare system. This opportunity... 

Aveanna Healthcare

Registered Nurse (RN) Needed - School Nurse Job at Aveanna Healthcare

 ...Join a Company That Puts People First! Registered Nurse - RN We are one of the largest private duty nursing companies in the nation...  ...with vital assessment, plan of care development, and telephone triage Medical Surgical RN - 2 years Registered Nurse experience...