Front Desk Agent/Night Auditor Job at Arlo Chicago, Chicago, IL

RTdHZURnV0ZJbW9Rd203MXpJcTBkWFZu
  • Arlo Chicago
  • Chicago, IL

Job Description

Description of the Role: The Front Desk Agent/Night Auditor at Arlo Chicago is responsible for providing excellent customer service to guests, handling check-ins and check-outs, and maintaining accurate financial records during their shift. Responsibilities:

  • Greet and welcome guests in a friendly and professional manner
  • Handle guest check-ins and check-outs efficiently
  • Answer and direct phone calls
  • Manage reservations and room assignments
  • Process payments and maintain accurate financial records
  • Offer assistance and information to guests about hotel facilities and services
  • Resolve guest complaints and ensure guest satisfaction
  • Maintain a clean and tidy front desk area
  • Process invoices, post checks to vendors and distribute employee checks
  • Reconcile accounts
  • Balance the cash drawer and log receipts
  • Investigate and resolve out-of-balance accounts
  • Keep accurate financial records and ledgers
  • Help prepare for forecasts and audit
Requirements:
  • Prior experience in a customer service role/Night Auditor
  • Knowledge of hotel property management systems
  • Proficient in using computers and software applications
  • Strong communication and interpersonal skills
  • Ability to work well under pressure and handle difficult situations
  • Flexibility to work night shifts and weekends
  • High school diploma or equivalent
  • Opera Cloud a Plus
  • Hotel Experience
Benefits:
  • $23 per hour compensation
  • Opportunity for career growth and development
  • Healthcare benefits
  • Paid time off and vacation
  • Employee discounts
About the Company: Arlo Chicago is a renowned hotel located in the heart of Chicago, Illinois. We are committed to providing an exceptional guest experience through our modern facilities and top-notch service. Join our team and be a part of our success story. Apply now to join Arlo Chicago as a Front Desk Agent/Night Auditor! Arlo is an equal-opportunity workplace, committed to providing an inclusive and welcoming environment for all employees. The company values diversity and ensures that employment decisions are made without discrimination based on race, color, religion, gender, sexual orientation, national origin, age, disability, or any other protected status.

Job Tags

Hourly pay, Full time, Shift work, Weekend work,

Similar Jobs

Rajant Corporation

Design engineer Job at Rajant Corporation

 ...Description: PCB Design Engineer Location: Malvern, PA. (On-Site) Rajant Health Incorporated is looking for a PCB Design Engineer....  ...basis of race, color, religion, gender, national origin, age, physical or mental impairment, sexual orientation or any other category... 

Programmers.io

Devops Engineer Job at Programmers.io

 ...Position: Devops Engineer ( DevOps CI /CD + AI/ML + PYTHON ) Preferable from Minesota Location Mandatory Skills ~ DevOps CI/CD ~ JFROG / Git hub / SONAR / Splunk ~ Git Hub Actions ~ Python ~ AI/ML ~* Good communication skills... 

McCarthy Tire Service

Commercial Sales Representative Job at McCarthy Tire Service

 ...environment Why Join McCarthy Tire? Strong safety culture & paid training Weekly pay & direct deposit Medical, Vision, & Dental...  ...& PTO Career growth & advancement opportunities Relocation options across McCarthy locations Check out our full list... 

ONEPOWER Consulting

Lead Generator Job at ONEPOWER Consulting

 ...Lead Generator Remote / Peachtree City, GA. Minimum Requirements: ~ Solid knowledge of IT, particularly cloud technologies...  ...prospects and their respective organizations. By using LinkedIn Sales Navigator, it is possible to identify key decision-makers... 

Worldwide Flight Services

Airport Ramp Agent Job at Worldwide Flight Services

 ...Aviation cargo, Airline passenger, and Aviation ramp services. Our team of people is highly trained, highly skilled, and confident airport service professionals who are supported by local training and development. We are passionate, capable, and always willing to explore...