Front Desk Agent/Night Auditor Job at Arlo Chicago, Chicago, IL

RTdHZURnV0ZJbW9Rd203MXpJcTBkWFZu
  • Arlo Chicago
  • Chicago, IL

Job Description

Description of the Role: The Front Desk Agent/Night Auditor at Arlo Chicago is responsible for providing excellent customer service to guests, handling check-ins and check-outs, and maintaining accurate financial records during their shift. Responsibilities:

  • Greet and welcome guests in a friendly and professional manner
  • Handle guest check-ins and check-outs efficiently
  • Answer and direct phone calls
  • Manage reservations and room assignments
  • Process payments and maintain accurate financial records
  • Offer assistance and information to guests about hotel facilities and services
  • Resolve guest complaints and ensure guest satisfaction
  • Maintain a clean and tidy front desk area
  • Process invoices, post checks to vendors and distribute employee checks
  • Reconcile accounts
  • Balance the cash drawer and log receipts
  • Investigate and resolve out-of-balance accounts
  • Keep accurate financial records and ledgers
  • Help prepare for forecasts and audit
Requirements:
  • Prior experience in a customer service role/Night Auditor
  • Knowledge of hotel property management systems
  • Proficient in using computers and software applications
  • Strong communication and interpersonal skills
  • Ability to work well under pressure and handle difficult situations
  • Flexibility to work night shifts and weekends
  • High school diploma or equivalent
  • Opera Cloud a Plus
  • Hotel Experience
Benefits:
  • $23 per hour compensation
  • Opportunity for career growth and development
  • Healthcare benefits
  • Paid time off and vacation
  • Employee discounts
About the Company: Arlo Chicago is a renowned hotel located in the heart of Chicago, Illinois. We are committed to providing an exceptional guest experience through our modern facilities and top-notch service. Join our team and be a part of our success story. Apply now to join Arlo Chicago as a Front Desk Agent/Night Auditor! Arlo is an equal-opportunity workplace, committed to providing an inclusive and welcoming environment for all employees. The company values diversity and ensures that employment decisions are made without discrimination based on race, color, religion, gender, sexual orientation, national origin, age, disability, or any other protected status.

Job Tags

Hourly pay, Full time, Shift work, Weekend work,

Similar Jobs

Los Alamos National Laboratory

Graduate Internship - Earth and Environmental Science Job at Los Alamos National Laboratory

 ...institution that integrates geosciences, atmosphere, hydrology, ecology and data science to provide multidisciplinary Earth science solutions to complex problems. The Earth and Environmental Science (EES) Graduate Student Program offers paid internships for graduate... 

Barclays

Investment Banking Associate, Consumer and Retail Group (CRG) Job at Barclays

Join us as an Investment Banking Associate, Consumer and Retail Group (CRG) at Barclays, where you will advise clients on a wide range of strategic transactions across consumer and retail group verticals. You will have the opportunity to conduct industry research, evaluate...

D1 TRAINING

Strength & Conditioning Coach Job at D1 TRAINING

 ...the goal, we help you get there and D1 Coaches are the catalysts for our fulfillment of...  ...industry-leading educational advice on strength, speed, and nutrition Teaching proper...  ...NCCA. Minimum of 1 year of strength & conditioning-related experience in group, team, or personal... 

Sanimax Industries, Inc.

Environmental Engineer Job at Sanimax Industries, Inc.

 ...helping build a greener future? This job is for you! The Environmental Engineer is responsible for managing environmental compliance,...  ...Qualifications: Bachelor's degree in environmental science or a related field, or equivalent experience. Minimum 2 years... 

Thermo Fisher Scientific

Manufacturing Tech II Job at Thermo Fisher Scientific

Work Schedule First Shift (Days) Environmental Conditions Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves...