Come join our team and become part of what the Boston Globe has recognized as one of the Top 100 Women-Led Businesses in Massachusetts 2018 - 2023!
Saving lives through organ and tissue donation is the mission uniting our employees and drives the work we do.
New England Donor Services (NEDS) coordinates organ and tissue donation in Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, the eastern counties of Vermont and Bermuda. Responsible for one of the largest of the 56 Organ Procurement Organizations (OPOs) that make up the nation’s donation system, NEDS works with over 200 hospitals and serves nearly 15 million people in our region, screening nearly 55,000 potential donor referrals annually. With approximately $110M in operating revenues, NEDS employs 340 clinical and non-clinical staff members throughout New England and across the country.
Our vision is to be a leader in the development and implementation of strategies to increase the life-saving and life-enhancing gifts of organ and tissue donation through effective relationships with our clinical partners, donor families and the communities we serve.
Are you a compassionate individual that enjoys meaningful work, being part of a team, working through challenges and making a positive difference in people’s lives? If so, we want to connect with you!
As a Family Services Coordinator you will provide support and guidance to family members of trauma patients and discuss end-of-life decision options, including organ and tissue donation.
The Family Services Coordinator (FSC) is an empathetic, respectful and skilled professional dedicated to the NEDS mission of saving and enhancing lives through organ and tissue donation. The FSC assists hospitals 365 days a year to support collaborative donation processes (CDP) to ensure that all potential donor families are offered the opportunity for donation. FSCs fulfill a call schedule that provides coverage to the entire NEDS service area.
Administrative:
Schedule:
The schedule for this position is 12 on-call shifts per month. Shifts begin at 0600 and end at 2400 (18 hour shifts). In some instances, the Coordinator may be required to remain on-site past 2400 depending on case dynamics and clinical activity.
Please note: Will be required to travel a significant amount throughout New England. Mileage and other reimbursements available.
Ideal candidate lives in Boston and Greater Boston area
KNOWLEDGE, SKILLS AND ABILITIES – ALL LEVELS:
EDUCATION & EXPERIENCE – ALL LEVELS:
CERTIFICATION/LICENSE – ALL LEVELS:
HIRING ALERT: NEDS is actively taking precautions to protect our community, staff and partners during this time of medical emergency due to COVID-19. In order to be employed at NEDS, you must be vaccinated and boosted for COVID-19.
When you join New England Donor Services, you can expect competitive salaries and a great benefit package. Benefits include BCBS Health Insurance, BCBS Dental Insurance, Vision Insurance,1x Annual Salary Life Insurance, Pet Insurance, Flexible Spending Account, Short-term Disability Coverage, Long-term Disability Coverage, Long-term Care Coverage, 403b Retirement Contribution, Tuition Reimbursement, Employee Assistance Program, Discounts through Working Advantage and a generous Paid Time-off Program.
We also proudly offer inclusive benefits to support the health and wellbeing of our workforce, including comprehensive health care for the LGBTQIA+ community, and personalized inclusive fertility and family-forming benefits.
Grow your career at NEDS! Take advantage of additional benefits like online learning and development courses, tuition reimbursement, mentorship program, Employee Resource Group (ERG) – that provide opportunities and encourage our staff to grow professionally.
New England Donor Services is an equal opportunity employer and welcomes candidates from underrepresented backgrounds to apply to meet the needs of the multicultural and multilingual communities we serve.
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