We're seeking an organized orchestrator who can transform maintenance coordination into resident delight. As our Site Logistics Tech, you'll be the vital connector between residents' needs and facilities solutions—ensuring responsive service while maximizing operational efficiency through thoughtful scheduling, vendor coordination, and project management.
In this role, you'll blend logistical precision with relationship building:
You're a detail-oriented coordinator who combines exceptional organizational skills with a genuine understanding that maintenance coordination impacts resident experiences. You thrive in active, varied roles and excel at balancing multiple priorities while maintaining a friendly, service-oriented approach. Experience with property management software and a background in facilities coordination are valuable, as is your ability to communicate effectively with residents, vendors, and team members.
Your role directly supports our mission to make space for people to live vivid stories in valued communities. By ensuring maintenance needs are addressed promptly and professionally, you create an environment where residents can focus on living their stories rather than worrying about property issues. Your coordination transforms what could be frustrating maintenance experiences into demonstrations of our care and attention, reinforcing the value we place on resident satisfaction.
Each division operates according to a regimented business operating platform. Community Success teams follow the Assess, Plan, Act (APA) operating platform that involves 2 short stand-up meetings and 3 team meetings totaling a max of 20% of the work week. Each meeting is focused on assessing performance, planning for issues, and acting on those issues. Community Success teams are guided by a comprehensive Business Plan that is updated quarterly and broken down into daily tasks via the Daily Action Plan (DAP). The Site Logistics Manager spends 60% of time executing tasks from the DAP and the remaining 20% is customer service for team members, residents, and the community.
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