Job Description

Full job description

Events Manager

Job ID

195389

Posted

04-Dec-2024

Service line

Advisory Segment

Role type

Full-time

Areas of Interest

Administrative, Communications/Public Relations, Property Management

Location(s)

New York - New York - United States of America, New York City - New York - United States of America

About The Role:

As a CBRE Events Manager, you will be responsible for the management of a small team assigned to meetings, events & conference services. You will lead tenant experience at a newly redeveloped Class A office asset on Park Avenue in NYC. This is a full-time on-site position in Midtown Manhattan.

This role will be focused on developing, deploying and managing a sophisticated on-site tenant experience program in partnership with industry-leaders in the customer experience space.

What You’ll Do:

• Ensure hospitality standards are implemented and upheld across the tenant experience team on site at the asset
• Partner with the on-site property management team to embed hospitality values across building operations
• Act as the face of the building and key point of contact for tenant communications
• Assist in the management of a tenant CRM platform to ensure accurate and complete profiles are available to support tenant relationships
• Define tenant experience program goals and desired outcomes in partnership with building ownership, strategic partners and building management. Develop and execute program aligned to those goals, focused on building community, connectivity and productivity across the asset.
• Manage all aspects of program execution including budgeting, vendor management, onsite execution and reporting
• Manage supporting content and marketing of events and programming including distribution of newsletters, digital signage and posters.
• Assist in the diligent aggregation of tenant experience metrics and customer satisfaction surveys. Utilize aggregated data and analytics to make recommendations on program improvements
• Manage the day-to-day operations of the on-site tenant amenity space including set up, catering, AV support and guest relations. Ensure amenity space is well maintained and stocked with inventory and event supplies.
• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Maintain department budget. Approve purchase orders for event supplies as requested by the team.
• Ensure operations and vendors are aligned with location requirements.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.

What You'll Need:

To perform this job successfully, an individual will need to perform each crucial duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
• Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
• Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Extensive organizational skills with a strong inquisitive mindset.
• Advanced math skills. Ability to calculate difficult figures such as percentages, fractions, and other financial-related calculations.
• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Why CBRE?

When you join CBRE you will have the support and resources of a global firm where an entrepreneurial mentality is encouraged. You'll realize your potential with exciting work, fast-paced assignments, an environment of constant learning and dedication to results! To enable your success, we provide the best tools, training and leaders in the industry.

Our culture is built on our RISE values and reflects the needs and perspectives of our clients and our people. Our work is guided by our North Star: Crafting the real estate solutions of tomorrow, so businesses and people thrive.

Coming to work for CBRE, you will receive a comprehensive benefits package, 401k, and extraordinary perks such as career growth and longevity!

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Events Manager position is $80,000 annually and the maximum salary for the Events Manager position is $98,000 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.



Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

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