Epic Certified Application Analyst (Various Modules) Job at HCTec, Remote

RUxLY0NRYUFJMnNUeTJMMXg0aTBlM1JrRFE9PQ==
  • HCTec
  • Remote

Job Description

Epic Certification Required in any of the following: Ambulatory,  Beacon, MyChart, Phoenix, Care Everywhere, Ortho, Healthy Planet, Referrals, Welcome, Beaker, Radiant, Cupid, ClinDoc, OpTime, Anesthesia, ASAP, ClinDoc, Orders, and various other Epic Modules. 

**We may not always have a current opening on our team within your module but we would love to speak to you about your experience and our opportunity to see if it could be a fit for your future. 
Job Details:

Epic Application Coordinators are responsible for supporting HCTec clients through the build, configuration, testing, validation, maintenance, incident resolution, and ongoing support of Epic applications.

Responsibilities:

Technical Support

  • Resolve end user reported incidents/problems escalated through Tier 1 and fulfill correctly submitted and approved end user service requests via technical build, configuration, and testing.
  • Use expertise to create critical, technical documentation of service requests.

System Maintenance/Improvement

  • Perform in-depth analysis and data collection of report details and other technical issues associated with Epic software.
  • Perform maintenance tasks (error queues, reviews, etc.) and participate in development, execution, and sign off of system testing.
  • Develop and maintain detailed documentation on system configurations and technical components.
  • Identify potential system enhancement needs and introduce best practice options for future state workflows and processes.

Client Support

  • Maintain regular communication with and collaborate with client support representatives, client's business community, and end users to ensure the system meets the client's business needs.
  • Provide application expertise to the client team and advisory groups to facilitate discussions and decisions.
  • Participate in the planning and execution of application go-live and post-live activities for upgrades and system enhancements.

Job Tags

Remote job, Full time, Immediate start,

Similar Jobs

Goodwill Industries of San Diego County

Processing Worker I Job at Goodwill Industries of San Diego County

 ...assists in stocking the floor and pulling merchandise. Opens and closes donations area. Accepts and safeguards donations and keeps processing and donation areas in a clean, safe and organized manner. Provides excellent customer service to donors and customers.... 

Getwingapp

Content Writer (US) Job at Getwingapp

 ...prioritize people who can do this successfully!*Please only apply for this job if you are located in the US. Content Writer (Remote) Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop... 

Sea Fox Boat Company Inc.

Warehouse Associate Job at Sea Fox Boat Company Inc.

 ...Sea Fox Boat Company is an industry-leading saltwater fishing boat manufacturer We are seeking a reliable and hardworking Warehouse Associate to support operations in our boat manufacturing facility . This role involves handling marine parts and materials, managing... 

Duolingo

Motion Design Animator, Thrive Intern Job at Duolingo

Our mission at Duolingo is to develop the best education in the world and make it universally available. Its a big mission, and thats where you come in! At Duolingo, youll join a team that cares about educating our users, experimenting with big ideas, making fact-based...

Indeck Energy Services

Power Plant Operator Job at Indeck Energy Services

 ...Energy Services is looking for an individual with combined cycle power plant experience to fill an immediate position. This position...  ...Energy has developed, financed, managed the construction, owned and operated numerous power generation facilities across the United States...