Epic Certified Application Analyst (Various Modules) Job at HCTec, Remote

RUxLY0NRYUFJMnNUeTJMMXg0aTBlM1JrRFE9PQ==
  • HCTec
  • Remote

Job Description

Epic Certification Required in any of the following: Ambulatory,  Beacon, MyChart, Phoenix, Care Everywhere, Ortho, Healthy Planet, Referrals, Welcome, Beaker, Radiant, Cupid, ClinDoc, OpTime, Anesthesia, ASAP, ClinDoc, Orders, and various other Epic Modules. 

**We may not always have a current opening on our team within your module but we would love to speak to you about your experience and our opportunity to see if it could be a fit for your future. 
Job Details:

Epic Application Coordinators are responsible for supporting HCTec clients through the build, configuration, testing, validation, maintenance, incident resolution, and ongoing support of Epic applications.

Responsibilities:

Technical Support

  • Resolve end user reported incidents/problems escalated through Tier 1 and fulfill correctly submitted and approved end user service requests via technical build, configuration, and testing.
  • Use expertise to create critical, technical documentation of service requests.

System Maintenance/Improvement

  • Perform in-depth analysis and data collection of report details and other technical issues associated with Epic software.
  • Perform maintenance tasks (error queues, reviews, etc.) and participate in development, execution, and sign off of system testing.
  • Develop and maintain detailed documentation on system configurations and technical components.
  • Identify potential system enhancement needs and introduce best practice options for future state workflows and processes.

Client Support

  • Maintain regular communication with and collaborate with client support representatives, client's business community, and end users to ensure the system meets the client's business needs.
  • Provide application expertise to the client team and advisory groups to facilitate discussions and decisions.
  • Participate in the planning and execution of application go-live and post-live activities for upgrades and system enhancements.

Job Tags

Remote job, Full time, Immediate start,

Similar Jobs

Sea Fox Boat Company Inc.

Warehouse Associate Job at Sea Fox Boat Company Inc.

 ...Sea Fox Boat Company is an industry-leading saltwater fishing boat manufacturer We are seeking a reliable and hardworking Warehouse Associate to support operations in our boat manufacturing facility . This role involves handling marine parts and materials, managing... 

Force Equipment

Outside Sales Engineer Job at Force Equipment

 ...Job Title: Outside Sales Engineer Job Location: Elkhorn, NE FLSA Status: Exempt About: Force Equipment A member of the AIR Control Concepts family. Force Equipment is one of the Midwests leading mechanical equipment providers, specializing... 

Royal Star Realty

Customer Service Representative Job at Royal Star Realty

 ...customers, managing communications, and working independently from home. Responsibilities Answer customer inquiries via phone, email, and online platforms Provide information...  ...skills Job Details Job Type: Full-Time or Part-Time Work Location: Remote (Work... 

Republic Airways, Inc.

Flight Attendant Job at Republic Airways, Inc.

 ...Job Category Flight Attendant POSITION PURPOSE Ensures the safety and comfort of passengers...  .... Contributes to a reliable and ontime operation by working with other...  ...aviation industry. Its an exciting time to be part of our Company, from corporate positions... 

Direct Rate Home Loans

Personal Admin Assistant Job at Direct Rate Home Loans

 ...a job where you get to work closely with decision-makers at the highest level of a small business? Were hiring a superb personal assistant to improve our efficiency and productivity to achieve our organizational goals. You will be taking phone calls, running errands, setting...