Epic Certified Application Analyst (Various Modules) Job at HCTec, Remote

RUxLY0NRYUFJMnNUeTJMMXg0aTBlM1JrRFE9PQ==
  • HCTec
  • Remote

Job Description

Epic Certification Required in any of the following: Ambulatory,  Beacon, MyChart, Phoenix, Care Everywhere, Ortho, Healthy Planet, Referrals, Welcome, Beaker, Radiant, Cupid, ClinDoc, OpTime, Anesthesia, ASAP, ClinDoc, Orders, and various other Epic Modules. 

**We may not always have a current opening on our team within your module but we would love to speak to you about your experience and our opportunity to see if it could be a fit for your future. 
Job Details:

Epic Application Coordinators are responsible for supporting HCTec clients through the build, configuration, testing, validation, maintenance, incident resolution, and ongoing support of Epic applications.

Responsibilities:

Technical Support

  • Resolve end user reported incidents/problems escalated through Tier 1 and fulfill correctly submitted and approved end user service requests via technical build, configuration, and testing.
  • Use expertise to create critical, technical documentation of service requests.

System Maintenance/Improvement

  • Perform in-depth analysis and data collection of report details and other technical issues associated with Epic software.
  • Perform maintenance tasks (error queues, reviews, etc.) and participate in development, execution, and sign off of system testing.
  • Develop and maintain detailed documentation on system configurations and technical components.
  • Identify potential system enhancement needs and introduce best practice options for future state workflows and processes.

Client Support

  • Maintain regular communication with and collaborate with client support representatives, client's business community, and end users to ensure the system meets the client's business needs.
  • Provide application expertise to the client team and advisory groups to facilitate discussions and decisions.
  • Participate in the planning and execution of application go-live and post-live activities for upgrades and system enhancements.

Job Tags

Remote job, Full time, Immediate start,

Similar Jobs

Bayer

Magnetic Resonance Sales Consultant - San Francisco, CA Territory Job at Bayer

 ...At Bayer were visionaries, driven to solve the worlds toughest challenges and striving for a world where 'Health for all Hunger for none is no longer a dream, but a real possibility. Were doing it with energy, curiosity and sheer dedication, always learning from unique... 

Rishabh RPO

Senior UX Writer Job at Rishabh RPO

 ...Title: Senior UX Writer Location: Newton, MA-Onsite Duration: Contract to Hire (11 months) Overview: Are you a clear, systems-minded storyteller who turns complex ideas into simple, confident guidance? As a UX Writer on our design team, you'll shape... 

Axiom Professional Solutions

Auto Parts Delivery Driver Job at Axiom Professional Solutions

 ...Currently looking for Delivery Drivers with their own Cargo van (high roofs preferred) in the Greater Houston area market to make local auto parts deliveries. Paid Weekly!! Apply by going to link - Vehicles required Cargo Vans ( Extended High Roofs Preferred)... 

SCS Engineers

Environmental Engineering or Science Intern Job at SCS Engineers

 ...opportunity offers valuable hands-on experience in both technical and environmental business operations through a diverse range of client projects...  ...or geological engineering, geology or environmental science and graduating by June 2028 required. Candidates going into senior... 

Bowman Consulting Group, Ltd.

Remote Sensing Project Manager - Austin, TX Job at Bowman Consulting Group, Ltd.

Oversee and manage LiDAR and UAS projects from initiation to completion. Identify new business opportunities, develop proposals, and build and maintenance client relations.