Epic Certified Application Analyst (Various Modules) Job at HCTec, Remote

RUxLY0NRYUFJMnNUeTJMMXg0aTBlM1JrRFE9PQ==
  • HCTec
  • Remote

Job Description

Epic Certification Required in any of the following: Ambulatory,  Beacon, MyChart, Phoenix, Care Everywhere, Ortho, Healthy Planet, Referrals, Welcome, Beaker, Radiant, Cupid, ClinDoc, OpTime, Anesthesia, ASAP, ClinDoc, Orders, and various other Epic Modules. 

**We may not always have a current opening on our team within your module but we would love to speak to you about your experience and our opportunity to see if it could be a fit for your future. 
Job Details:

Epic Application Coordinators are responsible for supporting HCTec clients through the build, configuration, testing, validation, maintenance, incident resolution, and ongoing support of Epic applications.

Responsibilities:

Technical Support

  • Resolve end user reported incidents/problems escalated through Tier 1 and fulfill correctly submitted and approved end user service requests via technical build, configuration, and testing.
  • Use expertise to create critical, technical documentation of service requests.

System Maintenance/Improvement

  • Perform in-depth analysis and data collection of report details and other technical issues associated with Epic software.
  • Perform maintenance tasks (error queues, reviews, etc.) and participate in development, execution, and sign off of system testing.
  • Develop and maintain detailed documentation on system configurations and technical components.
  • Identify potential system enhancement needs and introduce best practice options for future state workflows and processes.

Client Support

  • Maintain regular communication with and collaborate with client support representatives, client's business community, and end users to ensure the system meets the client's business needs.
  • Provide application expertise to the client team and advisory groups to facilitate discussions and decisions.
  • Participate in the planning and execution of application go-live and post-live activities for upgrades and system enhancements.

Job Tags

Remote job, Full time, Immediate start,

Similar Jobs

Think Tell Junction

Entry Level Project Coordinator Job at Think Tell Junction

 ...experience.* Strong organizational skills and attention to detail.* Excellent verbal and written communication skills.* Ability to work collaboratively in a team environment.* Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and project management tools... 

Shell

Process Operator Job at Shell

 ...: Projects and Technology Experience Level: Experienced Professionals Job Description: What's the role As a Process Operator, you will be responsible for the following duties listed below. What you'll be doing Comply with all safety regulations,... 

PowerToFly

Senior Global Equity Stock Plan Administrator Job at PowerToFly

 ...A leading software company is seeking a Senior Global Stock Administrator to join its equity team. This flexible role can be performed remotely or in a hybrid format from Denver. Ideal candidates should have 5+ years of experience in stock administration, a Bachelor's... 

KidsPeace

PHYSICIAN ASSISTANT - Family Medicine/Pediatrics PART TIME Job at KidsPeace

 ...The Physician Assistant (PA) is responsible for the medical needs of children, adolescents, and adults with a primary focus on children and...  ...to two years of clinical experience in family medicine or pediatrics preferred. # Must possess and maintain a valid, current and... 

Cloud Analytics Technologies LLC

ETL Developer/Administrator Job at Cloud Analytics Technologies LLC

 ...Required Skills & Experience (Must-Have)5+ yearsof hands-on experience withInformatica ETL Administration(installation, configuration, support) andETL workflow development. Proven expertise withInformatica PowerCenterandPowerExchange. Experience withWeb...