Job Description

JOB TITLE:  Dispensary Shift Supervisor

AUTHORITY & SUPERVISION:  

• Reports directly to the Dispensary Manager and Assistant Dispensary Manager(s)
• Oversees Budtenders, Inventory Specialists, Dispensary Entry Agents and general Dispensary operations

JOB DUTIES & RESPONSIBILITIES: 
Daily Store Operations

• Overseeing the day-to-day operations of the dispensary
• Maintaining store compliance with all local, state, and federal regulations
• Overseeing the sales process
• Coordinates and oversees schedule for Dispensary team members
• Monitoring and maintaining inventory levels in coordination with the Inventory team as well as keeping track of expiring products
• Managing financial records and daily cash handling procedures during shift
• Update SOPs as changes to policy and/or regulations occur and ensure compliance among team
• Maintaining a clean and organized store
• Other duties and special projects as assigned

Sales and Customer Service

• Provide and inspire retail staff to deliver best-in-class customer service
• Maintain in-depth knowledge of products and strains in the store, as well as industry-wide product knowledge
• Lead staff to exceed goals set forth by the Dispensary Manager
• Support retail staff during all operational hours
• Review all customer feedback, requests, and concerns and provide resolution

QUALIFICATIONS:

• Cannabis experience preferred
• Detail-oriented
• Accountability for others
• Strong interpersonal skills
• Strong leadership, project management, and time management skills
• Practical and proactive thinking
• Strong problem-solving and organizational skills
• Ability to build and maintain positive relationships in order to gain support and results

ADDITIONAL REQUIREMENTS:

• Minimum of 21 years of age.
• Possess valid driver’s license or state ID.
• Must pass all required background checks.
• Must be and remain compliant with any and all legal or company regulations for working in the industry.
• This job function may include being in a stationary position, or moving for extended periods of time

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