Job Description

Description We are looking for a bilingual Dispatcher to join our team in Springdale, Arkansas. This position involves coordinating dispatch operations alongside performing administrative and clerical duties to support a utilities company's daily activities. As this is a long-term contract role, the ideal candidate will possess excellent organizational skills and the ability to communicate fluently in both English and Spanish, ensuring smooth operations and outstanding customer service. Responsibilities: - Manage scheduling and deployment of field technicians to ensure timely service delivery. - Monitor and track progress of assignments, addressing any delays or obstacles promptly. - Handle routine administrative tasks, such as data entry, recordkeeping, and document preparation. - Maintain communication with customers, providing updates and resolving service-related issues with great attention to detail. - Respond to inquiries and direct calls in both English and Spanish, ensuring clear and accurate communication. - Coordinate with various departments, utility companies, and clients to troubleshoot operational challenges. - Maintain inventory of office supplies and place orders as needed to support team efficiency. - Prepare, review, and distribute work orders, invoices, and service reports accurately. - Translate technical or service-related information into the preferred language of the customer to enhance understanding. - Ensure all dispatch operations align with company standards and deadlines. Requirements - Proven experience in dispatching or coordinating logistics in a detail-oriented environment. - Strong customer service skills with the ability to handle inquiries and issues effectively. - Proficiency in both English and Spanish for clear and accurate communication. - Familiarity with computer-aided dispatch systems and tools. - Excellent organizational skills with attention to detail in managing schedules and records. - Ability to multitask and prioritize tasks in a fast-paced environment. - Competency in administrative functions, including data entry and document preparation. - Experience in call center or customer service environments is an advantage. TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .

Job Tags

Permanent employment, Contract work, Temporary work, Long term contract, Work at office,

Similar Jobs