Dispatcher Job at CoolSys, Phoenix, AZ

RkxDWUR3R0hKV29Xd21UeXpJMjllM0pyREE9PQ==
  • CoolSys
  • Phoenix, AZ

Job Description

Overview:

With over 150 years of experience, and headquartered in Southern CA, CoolSys is the market-leading indoor environment solutions company. Our full spectrum of best-in-class services includes HVAC & refrigeration installations, remodels, service & maintenance; and energy solutions, including controls and lighting. CoolSys serves customers in the retail, commercial, food service, educational, healthcare, and industrial markets. 
WHY JOIN US  
We understand that hiring great people is the foundation of everything we do. Our employee benefits packages include:  

  • Competitive pay range: $20 - $25/hr  
  • Medical, Dental, Vision and Prescription coverage  
  • Paid vacation and holidays  
  • 401(K)  match  
  • Life insurance, AD&D and long-term disability  
  • Tuition reimbursement  
  • Opportunities available  nationwide  
  • Employee discounts on vehicles, hotels, theme parks, select cell phone bills and so much more  
  • Pet Insurance  
  • Legal Plan, and ID Theft Protection  
Responsibilities:
  • Prioritize calls (incoming and backlog).  
  • Assign and dispatch technicians.  
  • Work with Service Managers to address open calls.  
  • Respond to inquiries.  
  • Create and distribute required reporting.  
  • Maintain proactive communication with customers   regarding   missed SLAs.  
  • On a daily basis , review all incomplete calls.  
  • Maintain e ntry and verify nightly “on call” crew .  
  • Work with Service Manager s   to ensure preventative maintenance is completed on schedule .  
  • Understand the geography of the market and understand the technicians
Qualifications:
  • Strong computer (Excel/Outlook) skills.  
  • Ability to handle multiple tasks concurrently.  
  • Stay calm under pressure.  
  • Excellent verbal and written communication skills.  
  • Strong sense   of urgency.  
  • “Can do” attitude and   demonstrated   commitment to get the job done.  
  • Reliable and dependable.  
  • Friendly and helpful demeanor
Join Us:

Today, there are 26 different companies that make up the CoolSys family of brands Our valued employees are at the heart of our continued growth and success. We invite you to be part of that growth!  

Connect with us on  Facebook and Twi tter  

 

Coolsys is an EEO/AA Employer.  All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics are encouraged to apply.  

Pre-employment background screening (criminal and  MVR for driving positions) and drug testing are required for all positions. Coolsys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance.  

Job Tags

Holiday work, Full time, Local area, Gangs, Night shift,

Similar Jobs

SPOONER BUS SERVICE INC

School Bus Driver Job at SPOONER BUS SERVICE INC

 ...powered multi-passenger vehicles to transport students between neighborhoods, schools, and school activities. Follow safety rules as students board and exit buses or cross streets near bus stops. Keep bus interiors clean for students. Maintain knowledge of first-aid procedures... 

KW Atlanta North

Real Estate Sales Agent Trainee Job at KW Atlanta North

Launch Your Real Estate Career With Flexibility, Freedom, and Full Support!Are you passionate about real estate and ready to take the...  ...grow your client base Commit to personal and professional development through ongoing training and coaching Who Were Looking For:... 

Accelerazon

Amazon Marketplace Growth Manager Job at Accelerazon

 ...a great candidate: You are managing marketplaces (at least Amazon) for a brand or agency. You think like an operator, not just...  ...aspects of Amazon, our clients rely on us as a true partner in driving their success. We provide endtoend Amazon account management... 

TERRACON

2026 Geotechnical/Environmental/Construction Materials Engineering Intern Job at TERRACON

 ...Join Terracon as an intern supporting our Materials, Environmental, and/or Geotechnical service lines! In this official program, you...  ...progress in a science or related field (environmental, safety, engineering, chemistry, biology, geology). The ideal candidate will have... 

Super Soccer Stars

Kids Soccer Coach Job at Super Soccer Stars

 ..., Soccer , Tennis , Hockey , Baseball , lacrosse , Football , Golf , volleyball Do you have experience as a basketball coach, fitness instructor, athletic director, after-school program assistant, teacher, athlete, etc.? We think youd be a great fit! Apply today to...