Dispatcher Job at CoolSys, Phoenix, AZ

RkxDWUR3R0hKV29Xd21UeXpJMjllM0pyREE9PQ==
  • CoolSys
  • Phoenix, AZ

Job Description

Overview:

With over 150 years of experience, and headquartered in Southern CA, CoolSys is the market-leading indoor environment solutions company. Our full spectrum of best-in-class services includes HVAC & refrigeration installations, remodels, service & maintenance; and energy solutions, including controls and lighting. CoolSys serves customers in the retail, commercial, food service, educational, healthcare, and industrial markets. 
WHY JOIN US  
We understand that hiring great people is the foundation of everything we do. Our employee benefits packages include:  

  • Competitive pay range: $20 - $25/hr  
  • Medical, Dental, Vision and Prescription coverage  
  • Paid vacation and holidays  
  • 401(K)  match  
  • Life insurance, AD&D and long-term disability  
  • Tuition reimbursement  
  • Opportunities available  nationwide  
  • Employee discounts on vehicles, hotels, theme parks, select cell phone bills and so much more  
  • Pet Insurance  
  • Legal Plan, and ID Theft Protection  
Responsibilities:
  • Prioritize calls (incoming and backlog).  
  • Assign and dispatch technicians.  
  • Work with Service Managers to address open calls.  
  • Respond to inquiries.  
  • Create and distribute required reporting.  
  • Maintain proactive communication with customers   regarding   missed SLAs.  
  • On a daily basis , review all incomplete calls.  
  • Maintain e ntry and verify nightly “on call” crew .  
  • Work with Service Manager s   to ensure preventative maintenance is completed on schedule .  
  • Understand the geography of the market and understand the technicians
Qualifications:
  • Strong computer (Excel/Outlook) skills.  
  • Ability to handle multiple tasks concurrently.  
  • Stay calm under pressure.  
  • Excellent verbal and written communication skills.  
  • Strong sense   of urgency.  
  • “Can do” attitude and   demonstrated   commitment to get the job done.  
  • Reliable and dependable.  
  • Friendly and helpful demeanor
Join Us:

Today, there are 26 different companies that make up the CoolSys family of brands Our valued employees are at the heart of our continued growth and success. We invite you to be part of that growth!  

Connect with us on  Facebook and Twi tter  

 

Coolsys is an EEO/AA Employer.  All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics are encouraged to apply.  

Pre-employment background screening (criminal and  MVR for driving positions) and drug testing are required for all positions. Coolsys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance.  

Job Tags

Holiday work, Full time, Local area, Gangs, Night shift,

Similar Jobs

Liberty Personnel Services, Inc.

Sales Engineer Job at Liberty Personnel Services, Inc.

 ...Job Details: Sales Engineer A client of ours is seeking an experienced Sales Engineer to support and grow an established industrial customer base in Illinois. This role focuses on developing long-term client relationships, identifying operational needs, and delivering... 

estaffing Inc

Project Manager_ Canada Remote Job at estaffing Inc

 ...Position: Project Manager Location: Canada (Remote) Work Authorization: Canadian Citizens | Permanent Residents | Open Work Permit Holders Compensation Range: $50 $90 CAD per hour Travel: No Travel Required Summary We offer a Project Management Training... 

Department of State Hospitals

Medical Assistant- Coalinga State Hospital Job at Department of State Hospitals

 ...Job Description and Duties This position is located at Coalinga State Hospital. Under supervison, of a Chief Physician and Surgeon, Department Chief, or Program Director, the Medical Assitant is responsible to providing basic medical support to patients with clinical... 

Peachtree Group Hospitality Management

Chief Engineer Job at Peachtree Group Hospitality Management

Job Details Description The Chief Engineer is responsible for all administrative, financial, and operational aspects of the hotel as they directly relate to the engineering department. The Chief Engineer is responsible for the safe and profitable operation of the... 

Harbor Health

Administrative Medical Assistant/PRS - Encino Park Job at Harbor Health

 ...Harbor Health looking for skilled Medical Assistants (MAs) to become a member of our team. Harbor Health is an entirely new multi-specialty clinic group in San Antonio, TX utilizing a modern approach to co-create health with those who get, give, and pay for it, allowing...