Dispatcher Job at CoolSys, Phoenix, AZ

RkxDWUR3R0hKV29Xd21UeXpJMjllM0pyREE9PQ==
  • CoolSys
  • Phoenix, AZ

Job Description

Overview:

With over 150 years of experience, and headquartered in Southern CA, CoolSys is the market-leading indoor environment solutions company. Our full spectrum of best-in-class services includes HVAC & refrigeration installations, remodels, service & maintenance; and energy solutions, including controls and lighting. CoolSys serves customers in the retail, commercial, food service, educational, healthcare, and industrial markets. 
WHY JOIN US  
We understand that hiring great people is the foundation of everything we do. Our employee benefits packages include:  

  • Competitive pay range: $20 - $25/hr  
  • Medical, Dental, Vision and Prescription coverage  
  • Paid vacation and holidays  
  • 401(K)  match  
  • Life insurance, AD&D and long-term disability  
  • Tuition reimbursement  
  • Opportunities available  nationwide  
  • Employee discounts on vehicles, hotels, theme parks, select cell phone bills and so much more  
  • Pet Insurance  
  • Legal Plan, and ID Theft Protection  
Responsibilities:
  • Prioritize calls (incoming and backlog).  
  • Assign and dispatch technicians.  
  • Work with Service Managers to address open calls.  
  • Respond to inquiries.  
  • Create and distribute required reporting.  
  • Maintain proactive communication with customers   regarding   missed SLAs.  
  • On a daily basis , review all incomplete calls.  
  • Maintain e ntry and verify nightly “on call” crew .  
  • Work with Service Manager s   to ensure preventative maintenance is completed on schedule .  
  • Understand the geography of the market and understand the technicians
Qualifications:
  • Strong computer (Excel/Outlook) skills.  
  • Ability to handle multiple tasks concurrently.  
  • Stay calm under pressure.  
  • Excellent verbal and written communication skills.  
  • Strong sense   of urgency.  
  • “Can do” attitude and   demonstrated   commitment to get the job done.  
  • Reliable and dependable.  
  • Friendly and helpful demeanor
Join Us:

Today, there are 26 different companies that make up the CoolSys family of brands Our valued employees are at the heart of our continued growth and success. We invite you to be part of that growth!  

Connect with us on  Facebook and Twi tter  

 

Coolsys is an EEO/AA Employer.  All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics are encouraged to apply.  

Pre-employment background screening (criminal and  MVR for driving positions) and drug testing are required for all positions. Coolsys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance.  

Job Tags

Holiday work, Full time, Local area, Gangs, Night shift,

Similar Jobs

TLC Healthforce

Travel Registered Nurse NICU Job Job at TLC Healthforce

Step into a life-changing opportunity as a Registered Nurse specializing in NICU in Marietta, Georgia, where every small moment in the...  ...the-clock support24/7 assistance from a dedicated team while you travel or transition between assignmentsso you can focus on clinical... 

Affinipay

Financial Analyst - Entry Level Job at Affinipay

It's a new day with a new opportunity at 8am! About the role: 8am is seeking a Financial Analyst to support the CFO and finance team with budgeting, forecasting, financial reporting, and analysis. This role is open to entry-level candidates with a Bachelors degree...

Goodwill Industries of San Diego County

Processing Worker I Job at Goodwill Industries of San Diego County

 ...assists in stocking the floor and pulling merchandise. Opens and closes donations area. Accepts and safeguards donations and keeps processing and donation areas in a clean, safe and organized manner. Provides excellent customer service to donors and customers.... 

USAA

Compliance Analyst Intermediate Job at USAA

Compliance Analyst Intermediate Location Hybrid remote in Plano, TX : Why USAA? Let's do something that really matters. At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees... 

Royal Star Realty

Data Entry Clerk Job at Royal Star Realty

 ...a detail-oriented and dependable Remote Data Entry Clerk to support our administrative and...  ...Process forms, documents, and reports in a timely manner Follow data confidentiality and...  ...Job Details Job Type: Full-Time or Part-Time Work Location: Remote (Work from...