Dispatcher Job at CoolSys, Phoenix, AZ

RkxDWUR3R0hKV29Xd21UeXpJMjllM0pyREE9PQ==
  • CoolSys
  • Phoenix, AZ

Job Description

Overview:

With over 150 years of experience, and headquartered in Southern CA, CoolSys is the market-leading indoor environment solutions company. Our full spectrum of best-in-class services includes HVAC & refrigeration installations, remodels, service & maintenance; and energy solutions, including controls and lighting. CoolSys serves customers in the retail, commercial, food service, educational, healthcare, and industrial markets. 
WHY JOIN US  
We understand that hiring great people is the foundation of everything we do. Our employee benefits packages include:  

  • Competitive pay range: $20 - $25/hr  
  • Medical, Dental, Vision and Prescription coverage  
  • Paid vacation and holidays  
  • 401(K)  match  
  • Life insurance, AD&D and long-term disability  
  • Tuition reimbursement  
  • Opportunities available  nationwide  
  • Employee discounts on vehicles, hotels, theme parks, select cell phone bills and so much more  
  • Pet Insurance  
  • Legal Plan, and ID Theft Protection  
Responsibilities:
  • Prioritize calls (incoming and backlog).  
  • Assign and dispatch technicians.  
  • Work with Service Managers to address open calls.  
  • Respond to inquiries.  
  • Create and distribute required reporting.  
  • Maintain proactive communication with customers   regarding   missed SLAs.  
  • On a daily basis , review all incomplete calls.  
  • Maintain e ntry and verify nightly “on call” crew .  
  • Work with Service Manager s   to ensure preventative maintenance is completed on schedule .  
  • Understand the geography of the market and understand the technicians
Qualifications:
  • Strong computer (Excel/Outlook) skills.  
  • Ability to handle multiple tasks concurrently.  
  • Stay calm under pressure.  
  • Excellent verbal and written communication skills.  
  • Strong sense   of urgency.  
  • “Can do” attitude and   demonstrated   commitment to get the job done.  
  • Reliable and dependable.  
  • Friendly and helpful demeanor
Join Us:

Today, there are 26 different companies that make up the CoolSys family of brands Our valued employees are at the heart of our continued growth and success. We invite you to be part of that growth!  

Connect with us on  Facebook and Twi tter  

 

Coolsys is an EEO/AA Employer.  All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics are encouraged to apply.  

Pre-employment background screening (criminal and  MVR for driving positions) and drug testing are required for all positions. Coolsys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance.  

Job Tags

Holiday work, Full time, Local area, Gangs, Night shift,

Similar Jobs

Spencer Ogden

Gas Scheduler Job at Spencer Ogden

 ...reputable organization in the energy sector is seeking a Natural Gas Scheduler to join their team. This opportunity is being managed...  ...ResponsibilitiesCoordinate daily nominations on interstate and intrastate pipelines for natural gas delivery.Partner with gas marketing to... 

Proofpoint

People Data Analyst Job at Proofpoint

 ...our pursuit to defend data and protect people.How We Work:At Proofpoint, you'll be part...  ...Draper, UT**The Role**The People Data Analyst will be responsible for analyzing and...  ...communication skills, and an interest in people analytics.**Key Responsibilities:**+ Data... 

Submit Express

Internet Marketing Lead Generator & Sales Job at Submit Express

Internet Marketing Lead Generator & SalesJob Description:Submit Express, Inc. is looking for several lead generators & entry level sales people for our Reputation Management Services. The position offers the ability to learn and grow. Youll also have a great opportunity... 

Sonshine Commercial Cleaning

Commercial Cleaner Job at Sonshine Commercial Cleaning

 ...After 5PM Duties include: Floors Mopping, dust mopping, vacuuming and sweeping Pulling trash and replacing liners Kitchens and breakrooms Disinfect tabletops, counters and sinks, etc. Restrooms Disinfect toilets and sinks Basics On job... 

Forge Management, LLC

Facilities Project Manager Job at Forge Management, LLC

 ...Facilities Project Manager (Site Logistics Technician) COMMUNITY SUCCESS DIVISION Who We Need We're seeking an organized orchestrator who can transform maintenance coordination into resident delight. As our Site Logistics Tech, you'll be the vital connector...