Dispatcher Job at CoolSys, Phoenix, AZ

RkxDWUR3R0hKV29Xd21UeXpJMjllM0pyREE9PQ==
  • CoolSys
  • Phoenix, AZ

Job Description

Overview:

With over 150 years of experience, and headquartered in Southern CA, CoolSys is the market-leading indoor environment solutions company. Our full spectrum of best-in-class services includes HVAC & refrigeration installations, remodels, service & maintenance; and energy solutions, including controls and lighting. CoolSys serves customers in the retail, commercial, food service, educational, healthcare, and industrial markets. 
WHY JOIN US  
We understand that hiring great people is the foundation of everything we do. Our employee benefits packages include:  

  • Competitive pay range: $20 - $25/hr  
  • Medical, Dental, Vision and Prescription coverage  
  • Paid vacation and holidays  
  • 401(K)  match  
  • Life insurance, AD&D and long-term disability  
  • Tuition reimbursement  
  • Opportunities available  nationwide  
  • Employee discounts on vehicles, hotels, theme parks, select cell phone bills and so much more  
  • Pet Insurance  
  • Legal Plan, and ID Theft Protection  
Responsibilities:
  • Prioritize calls (incoming and backlog).  
  • Assign and dispatch technicians.  
  • Work with Service Managers to address open calls.  
  • Respond to inquiries.  
  • Create and distribute required reporting.  
  • Maintain proactive communication with customers   regarding   missed SLAs.  
  • On a daily basis , review all incomplete calls.  
  • Maintain e ntry and verify nightly “on call” crew .  
  • Work with Service Manager s   to ensure preventative maintenance is completed on schedule .  
  • Understand the geography of the market and understand the technicians
Qualifications:
  • Strong computer (Excel/Outlook) skills.  
  • Ability to handle multiple tasks concurrently.  
  • Stay calm under pressure.  
  • Excellent verbal and written communication skills.  
  • Strong sense   of urgency.  
  • “Can do” attitude and   demonstrated   commitment to get the job done.  
  • Reliable and dependable.  
  • Friendly and helpful demeanor
Join Us:

Today, there are 26 different companies that make up the CoolSys family of brands Our valued employees are at the heart of our continued growth and success. We invite you to be part of that growth!  

Connect with us on  Facebook and Twi tter  

 

Coolsys is an EEO/AA Employer.  All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics are encouraged to apply.  

Pre-employment background screening (criminal and  MVR for driving positions) and drug testing are required for all positions. Coolsys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance.  

Job Tags

Holiday work, Full time, Local area, Gangs, Night shift,

Similar Jobs

Compound Growth Marketing

SEO Analyst (Part Time) Job at Compound Growth Marketing

 ...in this role will be pushed to help some of the fastest growing companies in the world grow faster. Candidates who are goal oriented and...  ...Requested. You are able to audit a drop or increase in performance in Google Analytics & Google Search Console to determine the cause. 2... 

State of Florida

COURT REPORTER I - 22010103 Job at State of Florida

 ...Requisition No:862774 Agency: State Courts System Working Title: COURT REPORTER I - 22010103Pay Plan: State Courts System Position Number:22010103 Salary: $65,831.04 Posting Closing Date: 12/08/2025 Total Compensation Estimator . General Description... 

Lindsay Lexus of Alexandria

Automotive Service Technician Job at Lindsay Lexus of Alexandria

 ...and Used Car Technician "Nationwide Search" , Lindsay Lexus of Alexandria is seeking automotive service technicians, we offerrelocation cost, plus weoffer up to $5000 signing bonusto qualified candidates with Management review and approval. The candidate will receive... 

Verizon

Account Manager Retail SMB Business Sales Floater Job at Verizon

 ...When you join Verizon You want more out of a career. A place to share your ideas freely even if theyre daring or different. Where...  ...ll be doing... You will be introducing small and medium business customers to the latest high tech 5G products and services that... 

Valliant Consulting Group

Chief strategy officer Job at Valliant Consulting Group

 ...Job Title: Chief Strategy Officer Organization: American Indian College Fund Location: Denver, CO - Hybrid Compensation: $175,000-$...  ...ground, build consensus and strengthen the collaboration among diverse stakeholders. Ability to successfully navigate in a fast...