Dispatcher Job at CoolSys, Phoenix, AZ

RkxDWUR3R0hKV29Xd21UeXpJMjllM0pyREE9PQ==
  • CoolSys
  • Phoenix, AZ

Job Description

Overview:

With over 150 years of experience, and headquartered in Southern CA, CoolSys is the market-leading indoor environment solutions company. Our full spectrum of best-in-class services includes HVAC & refrigeration installations, remodels, service & maintenance; and energy solutions, including controls and lighting. CoolSys serves customers in the retail, commercial, food service, educational, healthcare, and industrial markets. 
WHY JOIN US  
We understand that hiring great people is the foundation of everything we do. Our employee benefits packages include:  

  • Competitive pay range: $20 - $25/hr  
  • Medical, Dental, Vision and Prescription coverage  
  • Paid vacation and holidays  
  • 401(K)  match  
  • Life insurance, AD&D and long-term disability  
  • Tuition reimbursement  
  • Opportunities available  nationwide  
  • Employee discounts on vehicles, hotels, theme parks, select cell phone bills and so much more  
  • Pet Insurance  
  • Legal Plan, and ID Theft Protection  
Responsibilities:
  • Prioritize calls (incoming and backlog).  
  • Assign and dispatch technicians.  
  • Work with Service Managers to address open calls.  
  • Respond to inquiries.  
  • Create and distribute required reporting.  
  • Maintain proactive communication with customers   regarding   missed SLAs.  
  • On a daily basis , review all incomplete calls.  
  • Maintain e ntry and verify nightly “on call” crew .  
  • Work with Service Manager s   to ensure preventative maintenance is completed on schedule .  
  • Understand the geography of the market and understand the technicians
Qualifications:
  • Strong computer (Excel/Outlook) skills.  
  • Ability to handle multiple tasks concurrently.  
  • Stay calm under pressure.  
  • Excellent verbal and written communication skills.  
  • Strong sense   of urgency.  
  • “Can do” attitude and   demonstrated   commitment to get the job done.  
  • Reliable and dependable.  
  • Friendly and helpful demeanor
Join Us:

Today, there are 26 different companies that make up the CoolSys family of brands Our valued employees are at the heart of our continued growth and success. We invite you to be part of that growth!  

Connect with us on  Facebook and Twi tter  

 

Coolsys is an EEO/AA Employer.  All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics are encouraged to apply.  

Pre-employment background screening (criminal and  MVR for driving positions) and drug testing are required for all positions. Coolsys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance.  

Job Tags

Holiday work, Full time, Local area, Gangs, Night shift,

Similar Jobs

Federal Express Corporation

Package Handler (Warehouse like) Job at Federal Express Corporation

 ...Federal Express Corporation (FEC) is part of the rapidly growing warehouse and transportation sector that helps keep America, and our...  ...wages beginning at $17.90 per hour paid weekly for both full and part time opportunities ~$5,250 tuition reimbursement every year with... 

Brandcoven

Data Entry Clerk II Job at Brandcoven

 ...Position: Data Entry Specialist Location: Remote Job Type: Part time/Full time Company Overview: BrandCoven is a leading marketing and advertising agency that specializes in helping businesses build their brand and reach their target audience. We work... 

Brightly Farms LLC

Farm Worker Job at Brightly Farms LLC

2 full-time, seasonal, H-2A jobs available 02/15/2026 -12/14/2026. The Farmworker position involves the following duties: designated workers may be responsible for acting as a liaison between the crew and the supervisor to communicate progress of production tasks and communicate...

Sonic Healthcare USA

Associate Project Manager (Clinical Trials - Central Laboratory) Job at Sonic Healthcare USA

 ...to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job...  ...The Clinical Trials - Central Laboratory Associate Project Manager supports the planning, execution, and delivery of cross-functional... 

PeopleLift

Low Voltage Cabling Technician Job at PeopleLift

 ...Job Title : Low Voltage Cabling Technician (Full-Time) Location : Austin, TX (Work Across Data Centers in the USA) Position Overview : We are seeking a Low Voltage Cabling Technician to join our client's team and support the daily project life cycles...