We offer a fantastic culture at URBN Dental, and we are on the lookout for a well-rounded and driven Front Desk/Tx Planner to join one of our dynamic locations! As a private dental practice with offices in Uptown, Midtown, Montrose, Katy, CityCentre, and the Heights, with more on the way in Houston, we are dedicated to providing quality and compassionate care to our team and patients.
You will love your job with us! We are fun, engaging, supportive, and rewarding, all within an innovative environment. This is the URBN way!
Benefits:
Additional Compensation:
Why URBN Dental?
Typical Schedule:
Ideal Candidate:
Responsibilities (but not limited to):
Knowledge of dental insurances
• Master the ins and outs of dental insurance
• Utilize Open Dental software like a pro
• Deliver top-notch customer service that leaves a lasting impression
• Schedule patients with ease and efficiency
• Create comprehensive treatment plans tailored to each patient
• Ensure smooth and friendly patient checkouts
• Audit patient accounts with precision
• Stay on top of treatment plans, follow-ups, and patient cancellations to keep everything running smoothly
Experience:
About the Customer Service Representative Position Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing problems that our clients might face with precision and competence. The best ...
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