End to end airline operation - Work Environment - 24*7
Must have Fluency in spoken MANDARIN & ENGLISH .
Must have a minimum of 6 months experience in the BPO, Airlines or Travel industry.
24/7 Shift Rotational :
Roles & Responsibilities :
Customer Care related issues, Reservations, Bulk bookings, Notification, Re-booking, Credit card verification, Queues Management, Email management for all corporate and travel agent queries
To be able to Handle Customer queries & with good customer Service skills and travel related services keeping in mind various SLAs like quality, AHT, sales conversion & efficient customer service.
To be able to deal with customers and meet customer requirements
Personal style enablers
Should have a good standard of both Spoken and written English.
Needs to be a team player with a positive attitude.
Should be adaptable to change.
Needs to display confidence and the ability to sell a given product.
Extrovert with a customer service mind se
KPI Incentive (monthly)
Transport Allowance is provided
18 days of Annual Leave
Medical Insurance; Outpatient (employee Only) & Inpatient (Employee, Spouse & Children) & Life Insurance (Employee Only)
Dental Coverage @ RM500 per year
Rewards & Recognition (Awards & Gifts)
...engagement across our school network. This is a hands-on, fast-paced role that offers exposure to all areas of marketing, from digital advertising and social media to content creation and event support. This position is fully remote, though occasional travel for campus...
...Vitality Hospice & Palliative Care is seeking an exceptional Per Diem Registered Nurse to join our team. This is a unique opportunity to work for... ...Minimum1 year of RN experience Willingness to travel within assigned service areas Valid driver's license, reliable...
...focused automotive group.We're looking for a COMMERCIAL SALES SPECIALIST to join our team at FRIENDSHIP. This... ...competitive benefits package including medical, dental, vision, life, and disability insurances, paid time off, company holidays, 401(k), and various wellness...
...Job Title: Healthcare Project Manager Location: 100% Remote Duration: 12+ Months Contract Interview: Video Client: Xebia... ...Facilitate effective communication across all organizational levels Conduct regular stakeholder meetings and provide transparent...
...respect and assistance they deserve. We are looking for a reliable and detail-oriented Remote Data Entry Typist to join our team. This is an easy, entry-level position that involves entering, updating, and maintaining data accurately. You will work from home and follow...