End to end airline operation - Work Environment - 24*7
Must have Fluency in spoken MANDARIN & ENGLISH .
Must have a minimum of 6 months experience in the BPO, Airlines or Travel industry.
24/7 Shift Rotational :
Roles & Responsibilities :
Customer Care related issues, Reservations, Bulk bookings, Notification, Re-booking, Credit card verification, Queues Management, Email management for all corporate and travel agent queries
To be able to Handle Customer queries & with good customer Service skills and travel related services keeping in mind various SLAs like quality, AHT, sales conversion & efficient customer service.
To be able to deal with customers and meet customer requirements
Personal style enablers
Should have a good standard of both Spoken and written English.
Needs to be a team player with a positive attitude.
Should be adaptable to change.
Needs to display confidence and the ability to sell a given product.
Extrovert with a customer service mind se
KPI Incentive (monthly)
Transport Allowance is provided
18 days of Annual Leave
Medical Insurance; Outpatient (employee Only) & Inpatient (Employee, Spouse & Children) & Life Insurance (Employee Only)
Dental Coverage @ RM500 per year
Rewards & Recognition (Awards & Gifts)
...Join Our Team as a Work-From-Home Data Entry Research Panelist! Are you ready... ...Flexibility at Its Best: Work part-time or full-time, from anywhere, and on a schedule... ..., disabled people and anyone looking to learn how to make income online....
...partnered with a largecompany that is looking for entry-level production line staff to make and package their product. As a packer... ...**Machine Operating, Machine Operator, Production Associate, Warehouse Worker, Assembly Line, Assembly Line Worker, Automotive Industry...
...Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian...
...We are hiring immediately for a full time BARISTA position. Location : Expedia - 1201 Amgen Court West, Seattle, WA 98119. Note: online applications accepted only . Schedule : Full time schedule. Monday through Friday, 8:00 am to 4:00 pm. More details...
...Museum Studies Internship Program: June 8 July 31, 2026 Application deadline: Monday, February 9, 2026 The Museum Studies Internship Program introduces students to the inner workings of a major metropolitan museum, promoting an awareness of careers in the field...