End to end airline operation - Work Environment - 24*7
Must have Fluency in spoken MANDARIN & ENGLISH .
Must have a minimum of 6 months experience in the BPO, Airlines or Travel industry.
24/7 Shift Rotational :
Roles & Responsibilities :
Customer Care related issues, Reservations, Bulk bookings, Notification, Re-booking, Credit card verification, Queues Management, Email management for all corporate and travel agent queries
To be able to Handle Customer queries & with good customer Service skills and travel related services keeping in mind various SLAs like quality, AHT, sales conversion & efficient customer service.
To be able to deal with customers and meet customer requirements
Personal style enablers
Should have a good standard of both Spoken and written English.
Needs to be a team player with a positive attitude.
Should be adaptable to change.
Needs to display confidence and the ability to sell a given product.
Extrovert with a customer service mind se
KPI Incentive (monthly)
Transport Allowance is provided
18 days of Annual Leave
Medical Insurance; Outpatient (employee Only) & Inpatient (Employee, Spouse & Children) & Life Insurance (Employee Only)
Dental Coverage @ RM500 per year
Rewards & Recognition (Awards & Gifts)
...Job type ~ Part-time, on-site Schedule ~ Hours: 7:00 AM - 4:00 PM Wednesday through Friday, with a 30-minute lunch ~16-hours per week ~ Filling in on other days as necessary when others are out on PTO or vacation Key Responsibilities: Greeting...
...live, virtual, constructive (LVC) solutions; fleet sustainment; nuclear and environmental; and Australia business. As a trusted... ...Technologies - Nuclear & Environmental Services, is looking for an Engineering Technician 4 to join the team in Newport News, VA....
...Hi, Position: Technical Project Manager Location: Remote Duration: 12+ Months Interview Mode : Video JD In this role, you'll manage teams of ~25 resources (QA/Testers and Systems Analysts - 12 15 each), coordinating closely with Facets...
...ecosystem services.This position supports the Divisions easement, conservation, and planning programs through program development, grant management, and a variety of other services. ELIGIBILITY INFORMATION: If new to California state service, you will need to have...
...Today, United has over 30,000 active flight attendants. We are the largest airline in the world... ...you will be officially welcome as a full-time United employee. While in training, United... ...record of working independently as well as a part of the team. Turn dreams into...