End to end airline operation - Work Environment - 24*7
Must have Fluency in spoken MANDARIN & ENGLISH .
Must have a minimum of 6 months experience in the BPO, Airlines or Travel industry.
24/7 Shift Rotational :
Roles & Responsibilities :
Customer Care related issues, Reservations, Bulk bookings, Notification, Re-booking, Credit card verification, Queues Management, Email management for all corporate and travel agent queries
To be able to Handle Customer queries & with good customer Service skills and travel related services keeping in mind various SLAs like quality, AHT, sales conversion & efficient customer service.
To be able to deal with customers and meet customer requirements
Personal style enablers
Should have a good standard of both Spoken and written English.
Needs to be a team player with a positive attitude.
Should be adaptable to change.
Needs to display confidence and the ability to sell a given product.
Extrovert with a customer service mind se
KPI Incentive (monthly)
Transport Allowance is provided
18 days of Annual Leave
Medical Insurance; Outpatient (employee Only) & Inpatient (Employee, Spouse & Children) & Life Insurance (Employee Only)
Dental Coverage @ RM500 per year
Rewards & Recognition (Awards & Gifts)
Why Mozilla? Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around ...
...restaurant - preferred ~ Well-rounded pastry experience including plating, assembling, tempering chocolate, baking cakes, making ice cream, etc. ~ Experience working in an Asian inspired concepts or with Asian ingredients-is a plus ~ Ability to work from prep to...
...Entry-Level Project Manager Are you a recent graduate with a passion for construction and a desire to start a meaningful career? Our client, a well-established company in the Buffalo area specializing in mechanical projects, is seeking an Entry-Level Project Manager...
...Join Our Team as a Work-From-Home Data Entry Research Panelist! Are you ready to earn money from the comfort of your own... ...This Job: Flexibility at Its Best: Work part-time or full-time, from anywhere, and on a schedule that fits your...
...Coverage area: Altoona, PA Schedule: Days, FT Are you a CNA looking for a new opportunity? Grane Hospice is seeking a passionate... ...Cancer Screening), childcare, gym memberships, pet insurance, travel and entertainment discounts and more! *Benefits may vary by...