End to end airline operation - Work Environment - 24*7
Must have Fluency in spoken MANDARIN & ENGLISH .
Must have a minimum of 6 months experience in the BPO, Airlines or Travel industry.
24/7 Shift Rotational :
Roles & Responsibilities :
Customer Care related issues, Reservations, Bulk bookings, Notification, Re-booking, Credit card verification, Queues Management, Email management for all corporate and travel agent queries
To be able to Handle Customer queries & with good customer Service skills and travel related services keeping in mind various SLAs like quality, AHT, sales conversion & efficient customer service.
To be able to deal with customers and meet customer requirements
Personal style enablers
Should have a good standard of both Spoken and written English.
Needs to be a team player with a positive attitude.
Should be adaptable to change.
Needs to display confidence and the ability to sell a given product.
Extrovert with a customer service mind se
KPI Incentive (monthly)
Transport Allowance is provided
18 days of Annual Leave
Medical Insurance; Outpatient (employee Only) & Inpatient (Employee, Spouse & Children) & Life Insurance (Employee Only)
Dental Coverage @ RM500 per year
Rewards & Recognition (Awards & Gifts)
...Regional Sales Manager Northeast / New England The Regional Sales Manager (RSM) is a leadership role that manages a team of Territory Sales Representatives (TSR). The RSM is responsible for motivating team members to exceed expectations and achieve their sales goals...
...Help keep the park sparkling while the guests make a splash! The Park Service Attendant plays a vital role in creating a clean, sage, and enjoyable experience for every waterpark guest. This positions keeps the park looking its best by maintaining pool decks, restrooms...
...Description At Habitat for Humanity of Omaha, private funding partnerships are essential to building homes and hope. The Grant Manager is a relationship-builder and strategist who leads our foundation and corporate grant portfolio. This role combines writing and research...
...assists in stocking the floor and pulling merchandise. Opens and closes donations area. Accepts and safeguards donations and keeps processing and donation areas in a clean, safe and organized manner. Provides excellent customer service to donors and customers....
...practices J ob Title: LPN Report To: Nursing Supervisor Job Summary: To provide comprehensive medical... ...by physician. Carry out all physician orders including telephone orders. Assist the physician with clinic, rooming patients...