End to end airline operation - Work Environment - 24*7
Must have Fluency in spoken MANDARIN & ENGLISH .
Must have a minimum of 6 months experience in the BPO, Airlines or Travel industry.
24/7 Shift Rotational :
Roles & Responsibilities :
Customer Care related issues, Reservations, Bulk bookings, Notification, Re-booking, Credit card verification, Queues Management, Email management for all corporate and travel agent queries
To be able to Handle Customer queries & with good customer Service skills and travel related services keeping in mind various SLAs like quality, AHT, sales conversion & efficient customer service.
To be able to deal with customers and meet customer requirements
Personal style enablers
Should have a good standard of both Spoken and written English.
Needs to be a team player with a positive attitude.
Should be adaptable to change.
Needs to display confidence and the ability to sell a given product.
Extrovert with a customer service mind se
KPI Incentive (monthly)
Transport Allowance is provided
18 days of Annual Leave
Medical Insurance; Outpatient (employee Only) & Inpatient (Employee, Spouse & Children) & Life Insurance (Employee Only)
Dental Coverage @ RM500 per year
Rewards & Recognition (Awards & Gifts)
...status and assisting with claim payments or other policy information to policyholders and/or interested third parties. This is a remote / work from home position. What You Will Do Heavy phone contact with policyholders, providers and interested third parties....
...Are you a compassionate and skilled Registered Nurse looking to make a meaningful impact in the lives of children and young adults? We are seeking a dedicated Per Diem RN to provide home-based care to pediatric and young adult patients experiencing pain and medical...
...We hold ourselves and the careers we build to a higherstandard. At Houston Methodist, nurses develop their skills through a wide range of educational programs, collaborate with physicians to provide the best care and build upon a world-class reputation for excellence...
...With Rolfson Oil, youre in the drivers seat. We started in 1985 in Watford City, North Dakota as a fueling service to the local... ...Dakota, Wyoming, Colorado, New Mexico, and Texas. We are 100% oil field, 100% of the time and looking for drivers to fuel our team. Benefits...
...Do you have experience in adult health? Vatica Health is seeking clinically experienced and detailed-oriented nurses to join our team. As a Nurse Consultant, you will collect, review and analyze patient data to improve care coordination, quality metrics, and medical cost...