Customer Support Executive - Airlines Industry Job at Two95 International Inc., Malaysia

RUxtZUNRYUJKMjhReVdMM3pZeThlSEpsQ3c9PQ==
  • Two95 International Inc.
  • Malaysia

Job Description

End to end airline operation - Work Environment - 24*7

Must have Fluency in spoken MANDARIN & ENGLISH .

Must have a minimum of 6 months experience in the BPO, Airlines or Travel industry.

24/7 Shift Rotational :

  • 3 shift – Morning, Afternoon, Midnight 8 hour per shift
  • 5 days in a week from Monday to Sunday

Roles & Responsibilities :

  • Customer Care related issues, Reservations, Bulk bookings, Notification, Re-booking, Credit card verification, Queues Management, Email management for all corporate and travel agent queries

  • To be able to Handle Customer queries & with good customer Service skills and travel related services keeping in mind various SLAs like quality, AHT, sales conversion & efficient customer service.

  • To be able to deal with customers and meet customer requirements

Requirements

Personal style enablers

  • Should have a good standard of both Spoken and written English.

  • Needs to be a team player with a positive attitude.

  • Should be adaptable to change.

  • Needs to display confidence and the ability to sell a given product.

  • Extrovert with a customer service mind se

Benefits

  1. KPI Incentive (monthly)

  2. Transport Allowance is provided

  3. 18 days of Annual Leave

  4. Medical Insurance; Outpatient (employee Only) & Inpatient (Employee, Spouse & Children) & Life Insurance (Employee Only)

  5. Dental Coverage @ RM500 per year

  6. Rewards & Recognition (Awards & Gifts)

Job Tags

Shift work, Night shift, Sunday, Day shift,

Similar Jobs

Fair Haven Community Health Care

Medical Assistant (Pediatrics) Job at Fair Haven Community Health Care

 ...to delivering high-quality, affordable medical and dental care to everyone, regardless...  ...responsive patient-centered care. Medical Assistants work with clinicians and nurses to...  ...in Spanish preferred. Experience in Pediatric care preferred. The selected candidate... 

Brightly Farms LLC

Farm Worker Job at Brightly Farms LLC

2 full-time, seasonal, H-2A jobs available 02/15/2026 -12/14/2026. The Farmworker position involves the following duties: designated workers may be responsible for acting as a liaison between the crew and the supervisor to communicate progress of production tasks and communicate...

Labadie Toyota

Sales Professional Job at Labadie Toyota

 ...dealerships are about more than making a sale, we are about building relationships and...  ...Cancer Society, Salvation Army and Relay for Life.Job Summary: Sells new/pre-owned/leased...  ...:* Blue Cross Blue Shield medical insurance* Delta Dental* EyeMed Vision* Company... 

University College Dublin

Two Postdoctoral Research positions (Levels 1 and 2) within the UCD School of Earth Sciences Job at University College Dublin

 ...GEMINI project can be found at: The closing date for applications is 12:00 noon (local Irish time) on 16 January 2026 . Please do not hesitate to contact Dr Vincent Roche ( ****@*****.*** ) if you have any questions, and feel free to share within your network.... 

Tek Ninjas

Locum to Perm - Physician - Sleep Medicine in Greenville, SC Job at Tek Ninjas

 ...We are seeking a Locum to Perm Sleep Medicine Physician in South Carolina. Locum to Perm Sleep Medicine Physician Position Type: Locum to Perm Specialty: Physician Sleep Medicine Location: South Carolina Rate: Open & Negotiable Shift: Days...