End to end airline operation - Work Environment - 24*7
Must have Fluency in spoken MANDARIN & ENGLISH .
Must have a minimum of 6 months experience in the BPO, Airlines or Travel industry.
24/7 Shift Rotational :
Roles & Responsibilities :
Customer Care related issues, Reservations, Bulk bookings, Notification, Re-booking, Credit card verification, Queues Management, Email management for all corporate and travel agent queries
To be able to Handle Customer queries & with good customer Service skills and travel related services keeping in mind various SLAs like quality, AHT, sales conversion & efficient customer service.
To be able to deal with customers and meet customer requirements
Personal style enablers
Should have a good standard of both Spoken and written English.
Needs to be a team player with a positive attitude.
Should be adaptable to change.
Needs to display confidence and the ability to sell a given product.
Extrovert with a customer service mind se
KPI Incentive (monthly)
Transport Allowance is provided
18 days of Annual Leave
Medical Insurance; Outpatient (employee Only) & Inpatient (Employee, Spouse & Children) & Life Insurance (Employee Only)
Dental Coverage @ RM500 per year
Rewards & Recognition (Awards & Gifts)
...and professionally? Future Remodeling is seeking driven, results-oriented In-Home Sales Consultants ready to take their careers to new heights! We offer an industry-leading commission structure that outpaces the competition, providing uncapped earning potential for...
...International Health and Medical Services delivers customized medical and security risk management and wellbeing solutions to enable... ...is looking for an experienced licensed independent clinical social worker who serves as a subject matter expert (SME) in mental health...
...Family Medicine Physician 2264 Outpatient FM needed for Large Healthcare System! *Family Medicine physician needed for Outpatient services. *Enjoy practicing medicine the way you were meant to, providing quality health care and exceptional patient service....
...Ratcliffs Healthcare Practice is a regional leader in the planning and design of complex healthcare facilities, including acute and... ...as medical campus master plans. We are seeking a Senior Project Manager to oversee the development of a major new hospital...
...San Antonio, serves as a focal point for pediatric services throughout the community. In 2... ...(BCM) to recruit, employ, and oversee physicians and advanced practice providers at... ...recruit a full-time Instructor-Physician Assistant at CHRISTUS Children's to work in collaboration...