Customer Support Assistant – Join Our Team! Location: Stone Mountain, GASchedule: Monday to Friday, 8-hour shiftsSalary: $30 - $33 per hour About the Role: Style Netbox is seeking a Customer Support Assistant to provide top-tier service to our clients. This role is ideal for someone who enjoys problem-solving, has strong communication skills, and thrives in a fast-paced environment. As the first point of contact, you will assist customers with inquiries, provide product information, and ensure a seamless customer experience. Responsibilities: * Respond to customer inquiries via phone, email, and chat in a professional and timely manner. * Provide accurate information about our services and assist with troubleshooting. * Maintain detailed records of customer interactions and follow up on unresolved issues. * Work closely with internal teams to ensure customer satisfaction. * Identify areas for improvement in customer service processes. Qualifications: * Previous experience in customer service or support is preferred. * Strong communication and problem-solving skills. * Ability to multitask and manage time effectively. * Proficiency in Microsoft Office and CRM software is a plus. * A positive attitude and a passion for helping customers. Benefits: * Competitive hourly pay. * Flexible and supportive work environment. * Growth and career development opportunities. * Health and wellness programs. If you're a dedicated professional looking to make an impact in a dynamic team, we’d love to hear from you! Apply today and be part of Style Netbox’s success.
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