Customer Service Representative Job at Price LeBlanc, Gonzales, LA

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  • Price LeBlanc
  • Gonzales, LA

Job Description

Job Summary:

Price LeBlanc Nissan seeks a friendly and motivated Customer Service Representative to join our team. In this role, you will be responsible for engaging with customers on the lot, ensuring they have a positive experience while exploring vehicle options. Your primary focus will be checking in with customers, offering assistance, and presenting a soft sales pitch to explore opportunities to purchase their current vehicle or trade them into a new one.

Key Responsibilities:
  • Greet and engage customers in a professional and welcoming manner.
  • Check in with customers during their visit to ensure they are receiving the assistance they need.
  • Present a non-aggressive sales approach to discuss the benefits of selling or trading their current vehicle.
  • Identify customer needs and direct them to the appropriate sales or finance team members.
  • Maintain up-to-date knowledge of vehicle inventory, trade-in offers, and promotions.
  • Assist with light administrative tasks related to customer inquiries and vehicle evaluations.
  • Provide excellent customer service to enhance the overall dealership experience.
Qualifications:
  • Strong communication and interpersonal skills with the ability to engage customers confidently.
  • A customer-first attitude with a passion for helping others.
  • Ability to work in a fast-paced environment and adapt to customer needs.
  • Willingness to learn about vehicle trade-in processes and dealership operations.
  • Basic computer skills and ability to use dealership software (training provided).
Benefits:
  • Competitive hourly pay or salary pay. 
  • Comprehensive training and career growth potential.
  • Employee discounts on vehicle purchases and services.
  • Health, dental, and vision insurance options.
  • Paid time off and retirement plan options.
  • 401k plan

If you are a customer-focused, motivated individual looking for an exciting opportunity in the automotive industry, apply today and become a part of the Price LeBlanc Nissan team!

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