Customer Service Associate - Work From Home Job at Slyman Insurance Group, New York, NY

RmJLZERncUFMR2tRdzJUK3pvaTllSFpuQ2c9PQ==
  • Slyman Insurance Group
  • New York, NY

Job Description

POSITION SUMMARY

This position is responsible for managing major business accounts and providing order management and customer care to the Corporate Sales Team. Main duties include customer service support, order management, preparation for electronic and manual order entry, account maintenance and sales support to the Corporate Sales Team.
ESSENTIAL DUTIES AND RESPONSIBILITIES

Major responsibilities:

Must have excellent verbal and written communication skills in order to interact professionally with customers and employees at all levels of the organization
Must be able to accommodate changing work schedules, which will include weekends and late hours during the Holiday.
A proven ability to use discretion in working with confidential information is essential.
Must be self-motivated detail oriented with the ability to organize multiple tasks and produce results with exact deadlines in an environment with frequent interruptions
Extensive knowledge in order entry and customer service within CCS
Strong customer service skills
Inbound calls (i.e. external customers, internal callers, transfers, questions, etc.)
Process a variety of orders
Customer service requests

Emails
Emailed Holds Report and Holds Worker Console
Viewer System Console
Support Management Dashboard in Salesforce
Customer Contact Tool
Proficiency in MS Office
Proficiency in MS Excel
Must be a team player
Other customer service duties may be assigned

Requirements:
Proficiency in MS Office
Proficiency in MS Excel
Employment Type: Part-Time
Salary: $ 19.00 21.00 Per Hour

Job Tags

Hourly pay, Holiday work,

Similar Jobs

AIG

Finance Operations Analyst Job at AIG

Who we are American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial...

TriCorps

Armed Security Officer Job at TriCorps

 ...Job Description Armed Security Officer (Security) Tulsa, OK, United States of America $ 22.00 - $ 22.00 Back Apply Now Back Apply Now Overview TriCorps is an integrated security and technology firm specializing in providing cost-effective, world-class... 

Electric Boat

Nuclear Test Electrical Engineer Job at Electric Boat

 ...Responsibilities for this Position Nuclear Test Electrical Engineer US-CT-Groton Job ID: 2025-15791 Type: Full-Time # of Openings: 2 Category: Engineering EB Groton Shipyard Overview The candidate for Test Engineer I/II/Sr/Spec will work... 

Diane's Travel Business

Hotel Scheduler (wfh) Job at Diane's Travel Business

 ...exclusive travel perks all while working virtually from the comfort of your home. Requirements Must be 18...  ...Comfortable using basic computer tools and online platforms Strong communication...  ...provided Flexible part-time or full-time scheduling Generous... 

Fleet Services by Cox Automotive

Mobile Diesel Mechanic II - Class C License Job at Fleet Services by Cox Automotive

 ...while your application is being reviewed, please Text DFS2 to (***) ***-****. Veterans encouraged to apply. Fleet Services A Cox Automotive Company keeps your fleet moving! Headquartered in Indianapolis, Fleet Services by Cox Automotive has grown to become one...