Customer Service Associate - Work From Home Job at Slyman Insurance Group, New York, NY

RmJLZERncUFMR2tRdzJUK3pvaTllSFpuQ2c9PQ==
  • Slyman Insurance Group
  • New York, NY

Job Description

POSITION SUMMARY

This position is responsible for managing major business accounts and providing order management and customer care to the Corporate Sales Team. Main duties include customer service support, order management, preparation for electronic and manual order entry, account maintenance and sales support to the Corporate Sales Team.
ESSENTIAL DUTIES AND RESPONSIBILITIES

Major responsibilities:

Must have excellent verbal and written communication skills in order to interact professionally with customers and employees at all levels of the organization
Must be able to accommodate changing work schedules, which will include weekends and late hours during the Holiday.
A proven ability to use discretion in working with confidential information is essential.
Must be self-motivated detail oriented with the ability to organize multiple tasks and produce results with exact deadlines in an environment with frequent interruptions
Extensive knowledge in order entry and customer service within CCS
Strong customer service skills
Inbound calls (i.e. external customers, internal callers, transfers, questions, etc.)
Process a variety of orders
Customer service requests

Emails
Emailed Holds Report and Holds Worker Console
Viewer System Console
Support Management Dashboard in Salesforce
Customer Contact Tool
Proficiency in MS Office
Proficiency in MS Excel
Must be a team player
Other customer service duties may be assigned

Requirements:
Proficiency in MS Office
Proficiency in MS Excel
Employment Type: Part-Time
Salary: $ 19.00 21.00 Per Hour

Job Tags

Hourly pay, Holiday work,

Similar Jobs

Southeastern Archaeological Research, Inc. "SEARCH"

Archaeologist, Osteologist Job at Southeastern Archaeological Research, Inc. "SEARCH"

 ...Responsibilities: Use experience, education from a degreed program, and professional judgment to...  ...continents and 4 oceans. By integrating science, technology, and creativity, SEARCH...  ...line of your email. Requirements Bachelors degree in Anthropology, Archaeology,... 

C3Aero LLC

Cybersecurity Intern (Spring 2026) Job at C3Aero LLC

 ...the charge in secure, AI-driven connectivity solutions for aerospace, industrial, and enterprise clients, and were seeking a Cybersecurity Intern to join our mission for Spring 2026. In this hands-on role, youll work alongside our engineering and security teams to... 

beeline Group

Payroll Analyst Job at beeline Group

 ...This is a Remote position, but the ideal candidate will live in the Eastern Time Zone area for business needs. Mission: Support in the preparation, processing and auditing of payroll data, information, records and reports; including tax reporting, compliance... 

Psomagen, Inc.

Bioinformatics scientist Job at Psomagen, Inc.

 ...through conference presentations, scientific publications, or project reports. (10% of time) Job Requirement Bachelors degree in Biology or Pharmaceutical Science and 27 months of post-graduate experience in bioinformatics scientist or laboratory technician... 

CEDENT

IAM Business Analyst (Remote) Job at CEDENT

 ...Our client is looking for an IAM Business Analyst for a 2 month remote contract. We have an immediate need for a Short-term, part-time Business Analyst with experience in the following areas: Proven experience in process analysis and documentation Strong analytical...