Customer Service Associate - Work From Home Job at Slyman Insurance Group, New York, NY

RmJLZERncUFMR2tRdzJUK3pvaTllSFpuQ2c9PQ==
  • Slyman Insurance Group
  • New York, NY

Job Description

POSITION SUMMARY

This position is responsible for managing major business accounts and providing order management and customer care to the Corporate Sales Team. Main duties include customer service support, order management, preparation for electronic and manual order entry, account maintenance and sales support to the Corporate Sales Team.
ESSENTIAL DUTIES AND RESPONSIBILITIES

Major responsibilities:

Must have excellent verbal and written communication skills in order to interact professionally with customers and employees at all levels of the organization
Must be able to accommodate changing work schedules, which will include weekends and late hours during the Holiday.
A proven ability to use discretion in working with confidential information is essential.
Must be self-motivated detail oriented with the ability to organize multiple tasks and produce results with exact deadlines in an environment with frequent interruptions
Extensive knowledge in order entry and customer service within CCS
Strong customer service skills
Inbound calls (i.e. external customers, internal callers, transfers, questions, etc.)
Process a variety of orders
Customer service requests

Emails
Emailed Holds Report and Holds Worker Console
Viewer System Console
Support Management Dashboard in Salesforce
Customer Contact Tool
Proficiency in MS Office
Proficiency in MS Excel
Must be a team player
Other customer service duties may be assigned

Requirements:
Proficiency in MS Office
Proficiency in MS Excel
Employment Type: Part-Time
Salary: $ 19.00 21.00 Per Hour

Job Tags

Hourly pay, Holiday work,

Similar Jobs

Eden Senior Care

Social Services Assistant Job at Eden Senior Care

 ...operating Skilled Nursing, Rehabilitation and Assisted Living communities in Minnesota Wisconsin...  ...exciting career opportunity for a caring Social Services Assistant! You will be...  ...for the residents of Eden Senior Care Work closely with Marketing Director to coordinate... 

Trader Joe's

Category Manager Job at Trader Joe's

 ...Partnering with Merchandising leadership to set and achieve sales, margin, SKU count and sales dollar/unit minimum targets. Managing vendors to deliver Value on an ongoing basis while staying informed about vendor capacity and ensures that vendors deliver on their... 

Sedgwick

Claims Adjuster - Workers Compensation Job at Sedgwick

 ...WorkFortune Best Workplaces in Financial Services & InsuranceClaims Adjuster - Workers CompensationAre you looking for an opportunity to...  ...and inclusion.**PRIMARY PURPOSE OF THE ROLE:** To analyze High-Level Workers Compensation claims on behalf of our valued clients to... 

CornerStone Staffing

Loan Officer Assistant Job at CornerStone Staffing

 ...Fully Remote! Are you ready to elevate your mortgage career from the comfort of your home? CornerStone Staffing is hiring Loan Officer Assistants with prior mortgage servicing experience and a college degree for a fully remote position supporting a dynamic loan... 

Planet Depos

Digital Court Reporter - Legal Audio / Visual Technician Job at Planet Depos

Description: View the above video to see a Day In The Life of a PD Digital Court Reporter A Digital Court Reporter is required to be present in depositions in which an attorney desires to have the deponents testimony captured via audio or video. They are responsible...