Customer Service Associate - Work From Home Job at Slyman Insurance Group, New York, NY

RmJLZERncUFMR2tRdzJUK3pvaTllSFpuQ2c9PQ==
  • Slyman Insurance Group
  • New York, NY

Job Description

POSITION SUMMARY

This position is responsible for managing major business accounts and providing order management and customer care to the Corporate Sales Team. Main duties include customer service support, order management, preparation for electronic and manual order entry, account maintenance and sales support to the Corporate Sales Team.
ESSENTIAL DUTIES AND RESPONSIBILITIES

Major responsibilities:

Must have excellent verbal and written communication skills in order to interact professionally with customers and employees at all levels of the organization
Must be able to accommodate changing work schedules, which will include weekends and late hours during the Holiday.
A proven ability to use discretion in working with confidential information is essential.
Must be self-motivated detail oriented with the ability to organize multiple tasks and produce results with exact deadlines in an environment with frequent interruptions
Extensive knowledge in order entry and customer service within CCS
Strong customer service skills
Inbound calls (i.e. external customers, internal callers, transfers, questions, etc.)
Process a variety of orders
Customer service requests

Emails
Emailed Holds Report and Holds Worker Console
Viewer System Console
Support Management Dashboard in Salesforce
Customer Contact Tool
Proficiency in MS Office
Proficiency in MS Excel
Must be a team player
Other customer service duties may be assigned

Requirements:
Proficiency in MS Office
Proficiency in MS Excel
Employment Type: Part-Time
Salary: $ 19.00 21.00 Per Hour

Job Tags

Hourly pay, Holiday work,

Similar Jobs

Berman Nissan of Chicago

Automotive General Sales Manager Job at Berman Nissan of Chicago

 ...successful leaders. Job Description Job Title: General Sales Manager Location: Berman Nissan of Chicago Pay Range: $225,...  ...~ Short Term & Long Term Disability, AD&D ~401K ~ Automotive Service & Sales Discounts, VPP~ Outlined Career Paths... 

Carnival Cruise Line

Performance Analytics Analyst Job at Carnival Cruise Line

 ...savor the journey.We're looking for an experienced Performance Analytics Analyst to fill this hybrid role which is based out of our Miami...  ...protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and... 

CDL Drive Pro a division of Velocity Search Group

CDL-A Truck Driver | Home Weekly | Up to $1,500/Week Job at CDL Drive Pro a division of Velocity Search Group

 ...Hiring Regional CDL-A Dry Bulk Drivers based near Hannibal, MO ! Haul dry bulk freight across the Midwest with steady miles, paid training, and weekly home time . ~ Average $1,200-$1,500 weekly ~ Home Weekly + Benefits Day One ~$16 Load Pay | $22 Unload Pay |... 

Cassia

WordPress Web Developer Job at Cassia

 ...Cassia, a nonprofit, senior living organization, is hiring a WordPress Web Developer to join our growing team ! Based at our Edina, MN homeoffice, you will enjoy a welcoming environment with supportive leadership and a friendly team.The WordPress Web Developer... 

University of Miami

UMMG Staff Physician - Medicine, Pulmonary, Critical Care and Sleep Medicine (MTI) Job at University of Miami

 ...review this tip sheet . CORE JOB SUMMARY The UMMG Staff Physician provides medical care to patients based on proper...  ...necessary. CORE QUALIFICATIONS Education: Doctorate degree Medicine (MD) required Experience: Minimum 3 years of relevant experience...