Customer Service Associate - Work From Home Job at Slyman Insurance Group, New York, NY

RmJLZERncUFMR2tRdzJUK3pvaTllSFpuQ2c9PQ==
  • Slyman Insurance Group
  • New York, NY

Job Description

POSITION SUMMARY

This position is responsible for managing major business accounts and providing order management and customer care to the Corporate Sales Team. Main duties include customer service support, order management, preparation for electronic and manual order entry, account maintenance and sales support to the Corporate Sales Team.
ESSENTIAL DUTIES AND RESPONSIBILITIES

Major responsibilities:

Must have excellent verbal and written communication skills in order to interact professionally with customers and employees at all levels of the organization
Must be able to accommodate changing work schedules, which will include weekends and late hours during the Holiday.
A proven ability to use discretion in working with confidential information is essential.
Must be self-motivated detail oriented with the ability to organize multiple tasks and produce results with exact deadlines in an environment with frequent interruptions
Extensive knowledge in order entry and customer service within CCS
Strong customer service skills
Inbound calls (i.e. external customers, internal callers, transfers, questions, etc.)
Process a variety of orders
Customer service requests

Emails
Emailed Holds Report and Holds Worker Console
Viewer System Console
Support Management Dashboard in Salesforce
Customer Contact Tool
Proficiency in MS Office
Proficiency in MS Excel
Must be a team player
Other customer service duties may be assigned

Requirements:
Proficiency in MS Office
Proficiency in MS Excel
Employment Type: Part-Time
Salary: $ 19.00 21.00 Per Hour

Job Tags

Hourly pay, Holiday work,

Similar Jobs

Dynamics ATS

Electrical Technician Job at Dynamics ATS

 ...Houston, TX Type of Employment Contract-to-Hire Employer Info Our client is a manufacturer specializing in subsea pipeline components and forged products. Job Summary This position is responsible for working in a manufacturing environment to... 

Visa

Sr. Financial Analyst Job at Visa

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect...

United States Fund for UNICEF

Senior Project Manager, Integrated Campaigns Job at United States Fund for UNICEF

 ...UNICEF USA advances the global mission of UNICEF by rallying the American public to support the worlds most vulnerable children....  ...Integrated Campaigns position will be instrumental in ensuring cross-channel and divisional strategic alignment for all Integrated campaigns... 

Carquest Auto Parts

Auto Parts Delivery Driver Job at Carquest Auto Parts

 ...Genden Auto Parts is a family-owned and operated business, offers flexible working hours and supports growth opportunities throughout the company. We are seeking a reliable and responsible Auto Parts Delivery Driver to join our team. In this role, you will be responsible... 

Careerscape

Medical Coder Job at Careerscape

 ...Responsibilities Review medical records and assign ICD and CPT codes Ensure coding accuracy and compliance with guidelines Abstract clinical information from documentation Query physicians for clarification when needed Stay current with coding updates and changes...