Customer Service Associate - Work From Home Job at Slyman Insurance Group, New York, NY

RmJLZERncUFMR2tRdzJUK3pvaTllSFpuQ2c9PQ==
  • Slyman Insurance Group
  • New York, NY

Job Description

POSITION SUMMARY

This position is responsible for managing major business accounts and providing order management and customer care to the Corporate Sales Team. Main duties include customer service support, order management, preparation for electronic and manual order entry, account maintenance and sales support to the Corporate Sales Team.
ESSENTIAL DUTIES AND RESPONSIBILITIES

Major responsibilities:

Must have excellent verbal and written communication skills in order to interact professionally with customers and employees at all levels of the organization
Must be able to accommodate changing work schedules, which will include weekends and late hours during the Holiday.
A proven ability to use discretion in working with confidential information is essential.
Must be self-motivated detail oriented with the ability to organize multiple tasks and produce results with exact deadlines in an environment with frequent interruptions
Extensive knowledge in order entry and customer service within CCS
Strong customer service skills
Inbound calls (i.e. external customers, internal callers, transfers, questions, etc.)
Process a variety of orders
Customer service requests

Emails
Emailed Holds Report and Holds Worker Console
Viewer System Console
Support Management Dashboard in Salesforce
Customer Contact Tool
Proficiency in MS Office
Proficiency in MS Excel
Must be a team player
Other customer service duties may be assigned

Requirements:
Proficiency in MS Office
Proficiency in MS Excel
Employment Type: Part-Time
Salary: $ 19.00 21.00 Per Hour

Job Tags

Hourly pay, Holiday work,

Similar Jobs

RODAL TECHNOLOGIES

CDL-A Truck Driver | Local Dedicated | Home Daily Job at RODAL TECHNOLOGIES

 ...We are looking for drivers within 50 miles of Henderson, NC Distribution Center. Job Details ~ Home Time: Home Daily (rare overnight hotel stay)~1,250 averageMiles per Week ~100% No-Touch Refrigerated Freight ~ Delivery Area: SC, NC, TN, VA. ~ Run 13 routes... 

Capital One

KippsDeSanto - Investment Banking Associate Job at Capital One

KippsDeSanto - Investment Banking AssociateKippsDeSanto is focused on providing comprehensive investment banking services - primarily M&A, private...  ...-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum... 

Total Quality Assurance International LLC

Warehouse Packer Job at Total Quality Assurance International LLC

 ...are responsible for analyzing order slips that come into the warehouse, choosing the correct items on the order slip, and packing them...  ...standards, including packing materials in the boxes and placing the packages on the wooden skid to protect the items during transportation.... 

Enterprise Medical Recruiting

Upstate New York Family Nurse Practitioner Position-Academic Health System Job at Enterprise Medical Recruiting

 ...progressive academic health system has an opening for a Family Nurse Practitioner to work in their Upstate New York clinic East of Utica. They have several...  ...~ No night call responsibility ~ EMR-EPIC ~ New Graduates Welcome Compensation and Benefits: Salary Range... 

Mint Cannabis

Jr. Data Analyst Job at Mint Cannabis

 ...everyone. Were looking for a Jr. Data Analyst to join our National Procurement team at our Phoenix distribution hub. This is an entry-level opportunity designed for someone eager to learn, grow, and make a difference in one of the fastest-growing sectors in the...