Customer Service Associate - Work From Home Job at Slyman Insurance Group, New York, NY

RmJLZERncUFMR2tRdzJUK3pvaTllSFpuQ2c9PQ==
  • Slyman Insurance Group
  • New York, NY

Job Description

POSITION SUMMARY

This position is responsible for managing major business accounts and providing order management and customer care to the Corporate Sales Team. Main duties include customer service support, order management, preparation for electronic and manual order entry, account maintenance and sales support to the Corporate Sales Team.
ESSENTIAL DUTIES AND RESPONSIBILITIES

Major responsibilities:

Must have excellent verbal and written communication skills in order to interact professionally with customers and employees at all levels of the organization
Must be able to accommodate changing work schedules, which will include weekends and late hours during the Holiday.
A proven ability to use discretion in working with confidential information is essential.
Must be self-motivated detail oriented with the ability to organize multiple tasks and produce results with exact deadlines in an environment with frequent interruptions
Extensive knowledge in order entry and customer service within CCS
Strong customer service skills
Inbound calls (i.e. external customers, internal callers, transfers, questions, etc.)
Process a variety of orders
Customer service requests

Emails
Emailed Holds Report and Holds Worker Console
Viewer System Console
Support Management Dashboard in Salesforce
Customer Contact Tool
Proficiency in MS Office
Proficiency in MS Excel
Must be a team player
Other customer service duties may be assigned

Requirements:
Proficiency in MS Office
Proficiency in MS Excel
Employment Type: Part-Time
Salary: $ 19.00 21.00 Per Hour

Job Tags

Hourly pay, Holiday work,

Similar Jobs

The McLean Group

Experienced Investment Banking M&A Analyst Job at The McLean Group

Job Responsibilities: Support senior bankers in building financial models to value potential clients, and researching and creating marketing pitch materials. Assist in active Merger & Acquisition transaction execution including, but not limited to: financial...

Pro Group Logistics

Local Class A Driver Job at Pro Group Logistics

 ...Local Class A Driver We are looking to hire two full-time Local (home daily) Class A Drivers Job Details: ~ No touch freight ~ Local loads ~ We offer a great company culture, competitive pay, medical/dental/vision. ~401K. ~ Newer trucks (2019, 2020,... 

Intelligence Federal

Litigation Attorney (Federal Contractor) Job at Intelligence Federal

 ...assistance awards, government contracts, or other agreements Other litigation matters under federal laws or regulations including FOIA litigation, environmental compliance, and Executive Order (EO) litigation relating to funding, labor unions, and personnel issues... 

Avaya

Content Writer Job at Avaya

 ...mission is to help businesses build deeper connections with their customers and teams. Were looking for a skilled and strategic Content Writer to join our growing team and help tell our story through compelling written content. Position Summary: As a Content... 

Morning Pointe Senior Living

Resident Assistant/CNA - Assisted Living Job at Morning Pointe Senior Living

 ...RESIDENT ASSISTANT/CNA-- Assisted Living 1st shift - 7a-3p Morning Pointe Assisted Living communities are dedicated to providing services that enhance the wellness, lifestyle and enjoyment of senior living. Assisted Living, Personal Care, and Alzheimers services...