Customer Service Associate - Work From Home Job at Slyman Insurance Group, New York, NY

RmJLZERncUFMR2tRdzJUK3pvaTllSFpuQ2c9PQ==
  • Slyman Insurance Group
  • New York, NY

Job Description

POSITION SUMMARY

This position is responsible for managing major business accounts and providing order management and customer care to the Corporate Sales Team. Main duties include customer service support, order management, preparation for electronic and manual order entry, account maintenance and sales support to the Corporate Sales Team.
ESSENTIAL DUTIES AND RESPONSIBILITIES

Major responsibilities:

Must have excellent verbal and written communication skills in order to interact professionally with customers and employees at all levels of the organization
Must be able to accommodate changing work schedules, which will include weekends and late hours during the Holiday.
A proven ability to use discretion in working with confidential information is essential.
Must be self-motivated detail oriented with the ability to organize multiple tasks and produce results with exact deadlines in an environment with frequent interruptions
Extensive knowledge in order entry and customer service within CCS
Strong customer service skills
Inbound calls (i.e. external customers, internal callers, transfers, questions, etc.)
Process a variety of orders
Customer service requests

Emails
Emailed Holds Report and Holds Worker Console
Viewer System Console
Support Management Dashboard in Salesforce
Customer Contact Tool
Proficiency in MS Office
Proficiency in MS Excel
Must be a team player
Other customer service duties may be assigned

Requirements:
Proficiency in MS Office
Proficiency in MS Excel
Employment Type: Part-Time
Salary: $ 19.00 21.00 Per Hour

Job Tags

Hourly pay, Holiday work,

Similar Jobs

Polar IT Services

Lead Data Scientist Job at Polar IT Services

Hello Folks, Hope you are doing good &##128522;! Please find the below requirement and let me your interest? Role: Lead Data Scientist with Vertex AI Location: Alpharetta, GA Mode of work: 5Days Onsite Looking for 12+years profiles only Visa: USC & GC... 

ZZ's Club Miami

Sommelier Job at ZZ's Club Miami

 ...Major Food Group , the powerhouse that brought you Carbone, is hiring Sommeliers to join our team at ZZ's Club! MFG is hiring passionate and experienced Sommelier with strong work ethic to help set and maintain the highest standards of service and professionalism.... 

RaceTrac

Learning Experience & Curriculum Designer Job at RaceTrac

 ...commitment to creating an environment where every team member can thrive, grow, and make an impact. The Learning Experience & Curriculum Designer is a strategic and innovative learning professional responsible for designing and developing scalable, high-impact learning... 

RK Partners

Investment Analyst Job at RK Partners

Overall Function The Investment Analyst position will play an integral role in supporting our financial planning team, growing our AUM, and in providing the highest level of service to our clients. Through continuous growth, it is our aim to hopefully develop the individual... 

Aramark

Barista - AT&T HQ Starbucks (closing 10/31/25) Job at Aramark

 ...experience? Heres your chance to do just that, in a role with unlimited career growth and opportunities! Were hiring full-time Baristas to be the perfect blend to our team. Youll prepare specialty drinks, assist with food preparation, and receive orders and payments...