Customer Service Associate - Work From Home Job at Slyman Insurance Group, New York, NY

RmJLZERncUFMR2tRdzJUK3pvaTllSFpuQ2c9PQ==
  • Slyman Insurance Group
  • New York, NY

Job Description

POSITION SUMMARY

This position is responsible for managing major business accounts and providing order management and customer care to the Corporate Sales Team. Main duties include customer service support, order management, preparation for electronic and manual order entry, account maintenance and sales support to the Corporate Sales Team.
ESSENTIAL DUTIES AND RESPONSIBILITIES

Major responsibilities:

Must have excellent verbal and written communication skills in order to interact professionally with customers and employees at all levels of the organization
Must be able to accommodate changing work schedules, which will include weekends and late hours during the Holiday.
A proven ability to use discretion in working with confidential information is essential.
Must be self-motivated detail oriented with the ability to organize multiple tasks and produce results with exact deadlines in an environment with frequent interruptions
Extensive knowledge in order entry and customer service within CCS
Strong customer service skills
Inbound calls (i.e. external customers, internal callers, transfers, questions, etc.)
Process a variety of orders
Customer service requests

Emails
Emailed Holds Report and Holds Worker Console
Viewer System Console
Support Management Dashboard in Salesforce
Customer Contact Tool
Proficiency in MS Office
Proficiency in MS Excel
Must be a team player
Other customer service duties may be assigned

Requirements:
Proficiency in MS Office
Proficiency in MS Excel
Employment Type: Part-Time
Salary: $ 19.00 21.00 Per Hour

Job Tags

Hourly pay, Holiday work,

Similar Jobs

TEI Construction Services, Inc.

Instrument Fitter - Nationwide Job at TEI Construction Services, Inc.

 ...Join our talent pipeline and be the first to be notified when we have new projects! Position Summary The Instrument Fitter will be responsible for the installation, maintenance, and repair of instruments and control systems used in various industrial applications... 

Bayer

Sr Specialist - QA Discrepancy Management - Berkeley, CA Job at Bayer

 ...At Bayer were visionaries, driven to solve the worlds toughest challenges and striving for a world where 'Health for all Hunger for none is no longer a dream, but a real possibility. Were doing it with energy, curiosity and sheer dedication, always learning from unique... 

Myers Assessment and Therapeutic Services

Registered Behavior Technician (RBT) Job at Myers Assessment and Therapeutic Services

 ...Registered Behavior Technician/Behavior Technician(RBT/BT) About Myers Assessment and Therapeutic Services (MATS) Myers Assessment and Therapeutic Services strive to provide effective, individualized, evidence-based therapy in a warm, nurturing environment which enhances... 

Vail Resorts

Massage Therapist Job at Vail Resorts

 ...providing spa guests with safe and effective therapy services while consistently exceeding guest expectations. Therapies may include massage, facials, waxing treatments, etc. Educates guests about product use and recommends products. Keeps work areas clean and treatment... 

MGE Underground, Inc.

Horizontal Directional Drilling (HDD) Operator/Locator Job at MGE Underground, Inc.

 ...About MGE MGE Underground is a rapidly growing utility infrastructure contractor serving utility companies from our Paso Robles headquarters...  ...Make an Impact As the Horizontal Directional Bore Operator/Locator, you possess a high level of expertise in locating and product...