Customer Service Associate - Work From Home Job at Slyman Insurance Group, New York, NY

RmJLZERncUFMR2tRdzJUK3pvaTllSFpuQ2c9PQ==
  • Slyman Insurance Group
  • New York, NY

Job Description

POSITION SUMMARY

This position is responsible for managing major business accounts and providing order management and customer care to the Corporate Sales Team. Main duties include customer service support, order management, preparation for electronic and manual order entry, account maintenance and sales support to the Corporate Sales Team.
ESSENTIAL DUTIES AND RESPONSIBILITIES

Major responsibilities:

Must have excellent verbal and written communication skills in order to interact professionally with customers and employees at all levels of the organization
Must be able to accommodate changing work schedules, which will include weekends and late hours during the Holiday.
A proven ability to use discretion in working with confidential information is essential.
Must be self-motivated detail oriented with the ability to organize multiple tasks and produce results with exact deadlines in an environment with frequent interruptions
Extensive knowledge in order entry and customer service within CCS
Strong customer service skills
Inbound calls (i.e. external customers, internal callers, transfers, questions, etc.)
Process a variety of orders
Customer service requests

Emails
Emailed Holds Report and Holds Worker Console
Viewer System Console
Support Management Dashboard in Salesforce
Customer Contact Tool
Proficiency in MS Office
Proficiency in MS Excel
Must be a team player
Other customer service duties may be assigned

Requirements:
Proficiency in MS Office
Proficiency in MS Excel
Employment Type: Part-Time
Salary: $ 19.00 21.00 Per Hour

Job Tags

Hourly pay, Holiday work,

Similar Jobs

SST Direct

Construction Project Manager Job at SST Direct

 ...seeking a highly motivated and experienced individual to join our team as a Project Manager in the Columbia, SC. area. You will be responsible for overseeing Heavy Civil construction projects from start to finish, ensuring they are completed on time, within budget and... 

Integrated Power Services

Electronic Repair Technician Job at Integrated Power Services

 ...We're looking for a passionate In-Shop Technician who loves hands-on work, takes pride in...  ...diversified duties to modify, troubleshoot, repair, and maintain electrical equipment and...  ...switchboards, motor controls, E-houses preferred; electronics and/or computer repair is helpful.... 

Arise CareStaff

RN Registered Nurse - Emergency Room (ER) Travel - Culver City, CA Job at Arise CareStaff

Position: Emergency Room (ER) RN Registered Nurse - Travel Location: Culver City, CA Arise CareStaff is currently seeking Registered Nurses...  ...bonus Keywords: RN, Registered Nurse, RN ER, RN ER Per Diem, RN ER California, RN CA, RN Jobs in California, RN Per Diem... 

Ryder System

Material Handler Warehouse Cherry Picker Operator 1st Shift Job at Ryder System

 ...requirements of the customer to which you are assigned.**Responsibilities**+ Perform warehouse function, which may include loading, picking, packing, shipping, receiving, forklift operation, and, cycle counting+ Performing duties within performance measurement guidelines of... 

Sodexo - UNC Dining Services

Sodexo/UNC Dining Services - Starbucks Barista II Job at Sodexo - UNC Dining Services

 ...Job Overview: The Barista II will provide exceptional customer service while making hand-crafted, quality beverages. Baristas take...  ...service team. License/Qualifications Certifications:~ Starbucks Baristas may be required to be certified. General Qualifications...