Customer Service Associate - Work From Home Job at Slyman Insurance Group, New York, NY

RmJLZERncUFMR2tRdzJUK3pvaTllSFpuQ2c9PQ==
  • Slyman Insurance Group
  • New York, NY

Job Description

POSITION SUMMARY

This position is responsible for managing major business accounts and providing order management and customer care to the Corporate Sales Team. Main duties include customer service support, order management, preparation for electronic and manual order entry, account maintenance and sales support to the Corporate Sales Team.
ESSENTIAL DUTIES AND RESPONSIBILITIES

Major responsibilities:

Must have excellent verbal and written communication skills in order to interact professionally with customers and employees at all levels of the organization
Must be able to accommodate changing work schedules, which will include weekends and late hours during the Holiday.
A proven ability to use discretion in working with confidential information is essential.
Must be self-motivated detail oriented with the ability to organize multiple tasks and produce results with exact deadlines in an environment with frequent interruptions
Extensive knowledge in order entry and customer service within CCS
Strong customer service skills
Inbound calls (i.e. external customers, internal callers, transfers, questions, etc.)
Process a variety of orders
Customer service requests

Emails
Emailed Holds Report and Holds Worker Console
Viewer System Console
Support Management Dashboard in Salesforce
Customer Contact Tool
Proficiency in MS Office
Proficiency in MS Excel
Must be a team player
Other customer service duties may be assigned

Requirements:
Proficiency in MS Office
Proficiency in MS Excel
Employment Type: Part-Time
Salary: $ 19.00 21.00 Per Hour

Job Tags

Hourly pay, Holiday work,

Similar Jobs

Morton County

Board Member - Morton County Housing Authority Job at Morton County

 ...The Morton County Commission is Seeking Applicants for the Housing Authority Board The Housing Authority Board is responsible for the overall oversight of the Housing Authority and the Section 8 rental assistance program. They approve the expenditures and contracts... 

Bowman Consulting Group, Ltd.

Remote Sensing Project Manager - Austin, TX Job at Bowman Consulting Group, Ltd.

Oversee and manage LiDAR and UAS projects from initiation to completion. Identify new business opportunities, develop proposals, and build and maintenance client relations.

Duolingo

Motion Design Animator, Thrive Intern Job at Duolingo

Our mission at Duolingo is to develop the best education in the world and make it universally available. Its a big mission, and thats where you come in! At Duolingo, youll join a team that cares about educating our users, experimenting with big ideas, making fact-based...

The Center for Environmental Medicine & Occupational Health

Travel Nurse - NICU Job at The Center for Environmental Medicine & Occupational Health

We are seeking a dedicated Travel Nurse for NICU (Neonatal Intensive Care Unit) in Temecula, CA. Provide specialized nursing care to critically ill newborns and infants in a fast-paced environment. Monitor vital signs, administer medications, and assist with procedures... 

Stripes Logistics Company

Power Only Owner Operators - Regional Blocks Job at Stripes Logistics Company

 ...Tractor/Truck in order to qualify for this opportunity. We are an Owner Operator Fleet only. We do not own any trucks, nor do we hire direct...  ...Job: Stripes Logistics is seeking dedicated and reliable Power-Only Tractor Owner-Operators to handle container and dry van loads...