Customer Service Associate - Work From Home Job at Slyman Insurance Group, New York, NY

RmJLZERncUFMR2tRdzJUK3pvaTllSFpuQ2c9PQ==
  • Slyman Insurance Group
  • New York, NY

Job Description

POSITION SUMMARY

This position is responsible for managing major business accounts and providing order management and customer care to the Corporate Sales Team. Main duties include customer service support, order management, preparation for electronic and manual order entry, account maintenance and sales support to the Corporate Sales Team.
ESSENTIAL DUTIES AND RESPONSIBILITIES

Major responsibilities:

Must have excellent verbal and written communication skills in order to interact professionally with customers and employees at all levels of the organization
Must be able to accommodate changing work schedules, which will include weekends and late hours during the Holiday.
A proven ability to use discretion in working with confidential information is essential.
Must be self-motivated detail oriented with the ability to organize multiple tasks and produce results with exact deadlines in an environment with frequent interruptions
Extensive knowledge in order entry and customer service within CCS
Strong customer service skills
Inbound calls (i.e. external customers, internal callers, transfers, questions, etc.)
Process a variety of orders
Customer service requests

Emails
Emailed Holds Report and Holds Worker Console
Viewer System Console
Support Management Dashboard in Salesforce
Customer Contact Tool
Proficiency in MS Office
Proficiency in MS Excel
Must be a team player
Other customer service duties may be assigned

Requirements:
Proficiency in MS Office
Proficiency in MS Excel
Employment Type: Part-Time
Salary: $ 19.00 21.00 Per Hour

Job Tags

Hourly pay, Holiday work,

Similar Jobs

Liberty Personnel Services, Inc.

SQL Developer (SSIS, ETL, APIs, c#) Job at Liberty Personnel Services, Inc.

 ...Job Details: Job Title: SQL Developer (SSIS, ETL, Stored Procedures, API, c#) NO C2C, NO THIRD PARTIES, NO SPONSORSHIP Location: East Chicago Job Type: Full-time We are seeking a talented and experienced SQL Developer to join our team! The ideal candidate... 

American Income Life

Entry-Level Benefits Consultant (Recent Graduates Welcome) Job at American Income Life

 ...Join Us in Making a Difference: Protect Families from Home Are you passionate about helping others and making a meaningful impact? Join...  ...providing peace of mind through essential financial services. Work from Home: Enjoy flexibility and freedom while creating a... 

Gudenkauf, a Congruex company

Utility Locator I, II Job at Gudenkauf, a Congruex company

 ...planning, caregiver support, and more! Marketplace discounts and 24/7 access to online learning & development Job Summary: Utility Locators drive company vehicles to job sites and use digital utility maps, along with specialized equipment, to find underground cables... 

Purple Drive

Network Engineer Job at Purple Drive

 ...DMVPN, ACL, NAT, HSRPVRRP, VLAN Management, and STP). Strong working experience on Cisco Security Products, Firewalls, Cisco ASA 5500X, Cisco Firepower NGFW Experience with F5 Load balancer Experience with WAN optimization, Riverbed. CCNA and CCNP Certification... 

Akkodis

System Administrator Job at Akkodis

 ...Akkodis is seeking a System Administrator for a Contract with a client in Raleigh, NC(Remote). The ideal candidate will lead and support the migration from Travelport to Sabre, configuring PCCs, user access, and managing PNR templates while troubleshooting issues...