Customer Service Associate - Work From Home Job at Slyman Insurance Group, New York, NY

RmJLZERncUFMR2tRdzJUK3pvaTllSFpuQ2c9PQ==
  • Slyman Insurance Group
  • New York, NY

Job Description

POSITION SUMMARY

This position is responsible for managing major business accounts and providing order management and customer care to the Corporate Sales Team. Main duties include customer service support, order management, preparation for electronic and manual order entry, account maintenance and sales support to the Corporate Sales Team.
ESSENTIAL DUTIES AND RESPONSIBILITIES

Major responsibilities:

Must have excellent verbal and written communication skills in order to interact professionally with customers and employees at all levels of the organization
Must be able to accommodate changing work schedules, which will include weekends and late hours during the Holiday.
A proven ability to use discretion in working with confidential information is essential.
Must be self-motivated detail oriented with the ability to organize multiple tasks and produce results with exact deadlines in an environment with frequent interruptions
Extensive knowledge in order entry and customer service within CCS
Strong customer service skills
Inbound calls (i.e. external customers, internal callers, transfers, questions, etc.)
Process a variety of orders
Customer service requests

Emails
Emailed Holds Report and Holds Worker Console
Viewer System Console
Support Management Dashboard in Salesforce
Customer Contact Tool
Proficiency in MS Office
Proficiency in MS Excel
Must be a team player
Other customer service duties may be assigned

Requirements:
Proficiency in MS Office
Proficiency in MS Excel
Employment Type: Part-Time
Salary: $ 19.00 21.00 Per Hour

Job Tags

Hourly pay, Holiday work,

Similar Jobs

Cloud Analytics Technologies LLC

ETL Data Platform Developer Job at Cloud Analytics Technologies LLC

 ...Summary Role : ETL Data Platform Developer Location : Redmond, WA (Onsite ) Key Responsibilities Design and implement ETL pipelines using Microsoft Fabric (Dataflows, Pipelines, Lakehouse ,warehouse, sql) and Azure Data Factory. Build and maintain a metadata... 

Fiserv

Senior Firewall Security Engineer Job at Fiserv

 ...Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another... 

Pamplico Rescue Squad

Clerical Data Entry/Coordinator Job at Pamplico Rescue Squad

 ...We are seeking to add a Clerical Data Entry/Coordinator to our team! You will be responsible for accurate data entry, file maintenance...  ...skills Deadline and detail-oriented Able to pass a background check, drug test Full-time and Part-Time Option available... 

SP (SP Plus)

Parking Attendant Job at SP (SP Plus)

 ...SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So theres no fumbling with tickets, machines, apps, or credit cards. You just drive in and drive out. We are the... 

Sea Fox Boat Company Inc.

Warehouse Associate Job at Sea Fox Boat Company Inc.

 ...Sea Fox Boat Company is an industry-leading saltwater fishing boat manufacturer We are seeking a reliable and hardworking Warehouse Associate to support operations in our boat manufacturing facility . This role involves handling marine parts and materials, managing...