Customer Service Associate - Work From Home Job at Slyman Insurance Group, New York, NY

RmJLZERncUFMR2tRdzJUK3pvaTllSFpuQ2c9PQ==
  • Slyman Insurance Group
  • New York, NY

Job Description

POSITION SUMMARY

This position is responsible for managing major business accounts and providing order management and customer care to the Corporate Sales Team. Main duties include customer service support, order management, preparation for electronic and manual order entry, account maintenance and sales support to the Corporate Sales Team.
ESSENTIAL DUTIES AND RESPONSIBILITIES

Major responsibilities:

Must have excellent verbal and written communication skills in order to interact professionally with customers and employees at all levels of the organization
Must be able to accommodate changing work schedules, which will include weekends and late hours during the Holiday.
A proven ability to use discretion in working with confidential information is essential.
Must be self-motivated detail oriented with the ability to organize multiple tasks and produce results with exact deadlines in an environment with frequent interruptions
Extensive knowledge in order entry and customer service within CCS
Strong customer service skills
Inbound calls (i.e. external customers, internal callers, transfers, questions, etc.)
Process a variety of orders
Customer service requests

Emails
Emailed Holds Report and Holds Worker Console
Viewer System Console
Support Management Dashboard in Salesforce
Customer Contact Tool
Proficiency in MS Office
Proficiency in MS Excel
Must be a team player
Other customer service duties may be assigned

Requirements:
Proficiency in MS Office
Proficiency in MS Excel
Employment Type: Part-Time
Salary: $ 19.00 21.00 Per Hour

Job Tags

Hourly pay, Holiday work,

Similar Jobs

Sodexo

Dietitian Nutritionist I Job at Sodexo

**Role Overview****Come work for the world's leading private employer of Registered Dietitians!**Sodexo is seeking a **Registered Dietitian** for Lovelace Medical Center located in **Albuquerque, New Mexico.** Lovelace Medical Center is a 263-bed, patient-centered hospital... 

Northrop Grumman

Material/Process Engineer Job at Northrop Grumman

 ...Charlotte facility has been operating for over 40 years in the laser industry and has developed the reputation of providing the highest...  ...at our website: .This position will be for a Material/Process Engineer located in Charlotte, NC.**Duties/Responsibilities:**+... 

Scapes, Inc.

Landscape Designer/ Architect Job at Scapes, Inc.

 ...Landscape Designer / Architect High-End Residential Design-Build | Licensure Track | $60k$100k+ | Relocation to Oklahoma City...  ...Qualifications (Required)~ Bachelors Degree in Landscape Architecture (BLA)~27+ years of professional landscape design experience... 

Seaglass Concrete

Concrete Paving Operator Job at Seaglass Concrete

 ...Sea Glass Concrete is seeking a skilled Concrete Paving Operator to join our dynamic team. As a Concrete Paving Operator, you will play a vital role in constructing, maintaining, and repairing various structures, including highways, heavy civil projects, and buildings... 

University of Central Florida

Professor and Chair, Psychology Job at University of Central Florida

 ...UCF) invites nominations and applications for a full-time, 12-month, position of tenured professor and chair of the Department of Psychology with an anticipated start date in fall 2026. The chair acts as the unit head and reports to the Dean of the College of Sciences....