Customer Care Specialist - Part Time Job at Foot Locker, Wausau, WI

RXJhWURnZUdJRzhXelcvMnk0bTlmblJoRGc9PQ==
  • Foot Locker
  • Wausau, WI

Job Description

Overview:

* Walk-in Wednesdays! We are open for interviews on Wednesday, June 11th & Wednesday, June 18th from 9am-7pm. Submit your application now and walk in then for an interview!*

At Foot Locker we obsess over the customer. This is where you come in! We are looking for multiple part-time Customer Care Specialists , a role that is vital to our company's success. You will be responsible for providing a positive customer experience through compassion and problem-solving.

“We are the human touch. Customers get to talk to a real person & they frequently comment on being able to do so.” – Current Customer Care Specialist, with Foot Locker since 2000.

This position provides flexible scheduling and the opportunity to expand your career by learning about the business.

 

This position is on-site at our contact center located at 111 S. 1st St., Wausau, WI 54401.

Next training start date: Monday, July 7th

Training: You will attend 3 weeks of Customer Care Training from either 8:00am-12:30pm or 4:00pm-8:30pm Monday-Friday.

Scheduling: The contact center is open Monday-Friday 7am-9pm. A minimum of 8 hours of availability to work per week is required. 

Compensation:  $16 / hour

What our employees say they love most about working here:

  • Their coworkers!
  • Flexibility & work/life balance
  • The atmosphere: welcoming & sense of belonging
  • Recognition and appreciation from leadership
  • Problem-solving and helping customers
  • Learning about the business
  • Laid back environment
  • Weekends off
Responsibilities:
  • Providing superior customer service over the phone to assist customers with questions or concerns around orders they've placed online, shipment tracking, product availability, etc.
  • Empathizing with and prioritizing customer needs
  • Efficiently entering customer information and conversation notes into the order management system
  • Providing customer service to our Foot Locker Retail Store Associates as they place orders for their customers
Qualifications:
  • Proficient computer navigation skills including ability to multi-task 
  • Positive attitude
  • Ability to be polite and professional while speaking with customers 
  • Previous customer service experience is helpful but not required 

#LI-AF1

Benefits:
  • 30-50% employee discount
  • Casual dress code – Wear your sneakers to work!
  • Opportunities for advancement
  • Learning and development platforms
  • Stock purchase plan
  • Tuition reimbursement for qualified courses
  • Employee Resource Groups
  • Recognition and appreciation programs

* Walk-in Wednesdays! We are going to be open for interviews on Wednesday, June 11th & Wednesday, June 18th from 9am-7pm. Submit your application now and walk in then for an interview!*

Job Tags

Part time, Casual work, Flexible hours, Monday to Friday,

Similar Jobs

Monarch Landscape Management

Plant Health Care Manager Job at Monarch Landscape Management

Monarch Landscape Management is seeking a knowledgeable and proactive Plant Health Care Manager to lead our efforts in diagnosing, treating,...  ...Identify pests, diseases, and environmental stressors affecting trees, shrubs, and turf Recommend and administer appropriate... 

Somewhere

Graphic Designer - 35180426872 Job at Somewhere

 ...Job Title: Graphic Designer Location: Remote Salary Range: $15002000 USD/month Working Hours: 9am - 5pm PST (flexible) About the Role: We are seeking a skilled and experienced Graphic Designer with a strong foundation in design principles and a passion... 

AnswersNow

BCBA - Spanish Speaking (Direct Virtual Care) Job at AnswersNow

 ...Remote BCBA - Spanish Speaking (Direct Care Delivery) Remote, Anywhere in the US Are you a...  ...Are you interested in having fun while working at a scaling startup? Are you curious about...  ...youll have the flexibility to work from home, and will never have to report on-site... 

START Inc.

Machine Operator Job at START Inc.

 ...Follows job, safety/environmental and inspection instructions per the Cell work instructions, CNC Trainer or Supervisor Properly completes all paperwork Prepares machine and gages for operation Operates machine and verifies conformance of machined parts to specifications... 

Guangzhou Hong Juan Garment Co. Ltd.

Fashion Design Director / Consultant Job at Guangzhou Hong Juan Garment Co. Ltd.

 ...planning band products on the goods.2the organization of the whole set product design:a) responsible for the company's brand positioning, image, style of the development, product development and organization of production;b) the design process of the whole process of product...