Confirmation Call Center Manager Job at Bath Planet, Hot Springs, AR

RTdDZkRnU0JJV1lSekcvK3o0NjVkWFppQ0E9PQ==
  • Bath Planet
  • Hot Springs, AR

Job Description

Confirmation Call Center Manager

Creating a fresh solution to bath remodeling, Bath Planet offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. We were created to meet the needs of consumers who were dissatisfied with the quality and workmanship available in the marketplace. Standing behind our products, we have developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and has extended that level of quality into all our products.

America’s number one growing acrylic bath company, Bath Planet of Arkansas is looking to hire an experienced Confirmation Call Center Manager in our Arkansas market. Qualified applicants will have excellent computer and communication skills, management experience, customer service experience, and be able to resolve conflicts and issues.

Hours are Monday 8-5, Tuesday-Thursday 11-8 and Friday 10-7

Job duties include but not limited to:

  • Manage and supervise call center agents to meet performance goals
  • Develop and maintain call center policies, procedures, and quality standards
  • Provide coaching and feedback to call center agents to improve performance
  • Confirm schedule for next day appointments and installs, make sure all appointments are within mileage
  • Excellent customer service
  • Must be able to travel to other location in Little Rock
  • Management and call center experience


Paid weekly. Daily and monthly bonus.  We have an excellent compensation package for this position that includes an hourly rate and bonus opportunities.

Job Tags

Hourly pay, Weekly pay, Full time,

Similar Jobs

Agiliti

Medical Equipment Service and Delivery Driver Job at Agiliti

 ...Sunday-Wednesday, 12:00pm-10:30pm. $20/hr + $0.50 shift differential + full benefits. The Medical Equipment Service and Delivery Driver is responsible for driving to and from healthcare locations to complete delivery and equipment management tasks for a district... 

Doctor's Exchange of Indiana PC

Optometrist Job at Doctor's Exchange of Indiana PC

 ...At our practice, we believe that the optometrist is the hero of primary eye care, enabling and safeguarding their patients ability to experience his or her best vision. For many people, an optometrist is also the first point of contact into the healthcare system.... 

Compass Group

COOK (FULL TIME) Job at Compass Group

 ...We are hiring immediately for a full time COOK position. Location : 1111 Expedia Group Way, Seattle, WA 98119. Note: online applications accepted only . Schedule : Full time schedule. Monday through Friday, 6:00 am to 2:00 pm. More details upon interview... 

Huntington National Bank

QA Analyst (ServiceNow) - Senior Job at Huntington National Bank

 ...but not limited to assisting with obtaining work permission for F-1 students, H-1B...  ...project team. Identifies any potential quality issues per defined processes and escalates...  ...best of both worlds: in-office and work from home. Our approach enables our teams to deepen... 

JPMorgan Chase & Co.

Platform Software Engineer III- ETL / AWS/ Python / Pyspark Job at JPMorgan Chase & Co.

 ...career to the next level. As a Platform Software Engineer III- ETL / AWS / Python / Pyspark at JPMorganChase within the Asset and...  ...to build solutions or break down technical problems Designs, develops, and implements scalable data pipelines and ETL batches using Python...