Confirmation Call Center Manager Job at Bath Planet, Hot Springs, AR

RTdDZkRnU0JJV1lSekcvK3o0NjVkWFppQ0E9PQ==
  • Bath Planet
  • Hot Springs, AR

Job Description

Confirmation Call Center Manager

Creating a fresh solution to bath remodeling, Bath Planet offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. We were created to meet the needs of consumers who were dissatisfied with the quality and workmanship available in the marketplace. Standing behind our products, we have developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and has extended that level of quality into all our products.

America’s number one growing acrylic bath company, Bath Planet of Arkansas is looking to hire an experienced Confirmation Call Center Manager in our Arkansas market. Qualified applicants will have excellent computer and communication skills, management experience, customer service experience, and be able to resolve conflicts and issues.

Hours are Monday 8-5, Tuesday-Thursday 11-8 and Friday 10-7

Job duties include but not limited to:

  • Manage and supervise call center agents to meet performance goals
  • Develop and maintain call center policies, procedures, and quality standards
  • Provide coaching and feedback to call center agents to improve performance
  • Confirm schedule for next day appointments and installs, make sure all appointments are within mileage
  • Excellent customer service
  • Must be able to travel to other location in Little Rock
  • Management and call center experience


Paid weekly. Daily and monthly bonus.  We have an excellent compensation package for this position that includes an hourly rate and bonus opportunities.

Job Tags

Hourly pay, Weekly pay, Full time,

Similar Jobs

Bayer

Associate Engineer - QC Microbiology - Indianola, PA Job at Bayer

 ...At Bayer were visionaries, driven to solve the worlds toughest challenges and striving for a world where 'Health for all Hunger for none is no longer a dream, but a real possibility. Were doing it with energy, curiosity and sheer dedication, always learning from unique... 

SURGE Staffing

Forklift, Tow, Clamp & Reach Truck Oper. Stand/Sit Job at SURGE Staffing

 ...Position Summary We are seeking a dependable and safety-focused Forklift Operator / Material Handler to support daily warehouse...  ...Operate forklifts and material handling equipment (sit-down, stand-up, reach truck, pallet jack, as applicable) in a safe and efficient manner... 

Fiserv

Inventory Control Job at Fiserv

 ...Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions... 

The Center for Environmental Medicine & Occupational Health

Travel Nurse - NICU Job at The Center for Environmental Medicine & Occupational Health

We are seeking a dedicated Travel Nurse for NICU (Neonatal Intensive Care Unit) in Temecula, CA. Provide specialized nursing care to critically ill newborns and infants in a fast-paced environment. Monitor vital signs, administer medications, and assist with procedures... 

Riot Games

Principal UX Writer - Riftbound Job at Riot Games

 ...As a UX Writer, youll shape the player experience across one of our games -fromtext and tutorials to UI and packaging. Your job isnt to balance mechanics; its to design understanding. Youll collaborate with designers, producers, and narrative partners to make sure...