Concierge Job at Village Green, Cincinnati, OH

RUxPY0RRU0JJMllZem1IMHpZNjhkSHRsQkE9PQ==
  • Village Green
  • Cincinnati, OH

Job Description



Village Green is searching for enthusiastic individuals to join our Sales Consultant team and be the first point of contact at our award-winning apartment communities. If you have persuasive sales and marketing skills, excellent communication and negotiating abilities, and are customer service oriented, this may be the perfect role for you!

Job Description



POSITION OVERVIEW

The concierge serves as a customer service/sales consultant. The position operates on a 24/7 basis in some locations, and specifically evening shifts in other locations. (The shifts are customized as required by each site.) Basic responsibilities will be fill the role of hospitality ambassador at the site, as the concierge is the first point of contact for residents, visitors, prospects and vendors. This position is to satisfy resident’s requests, questions and needs, serve as a liaison to the Management office, assist in renting apartments (to include information, tours, taking calls) when the leasing office is closed or needs dictate. 

 

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES

 Greet residents and guests in a courteous and friendly manner as they enter the building

 Become familiar and provide recommendations to residents on community attractions and local amenities when requested.

Provides brochures, floor plans and other collateral to clients

Completes guest cards, provides mini tours, and acts on leasing behalf during off hours

Retrieves packages for residents

Provides refreshments to residents and guests

Maintains Concierge Binder

 Keeps front lobby stocked with magazines, collateral, maps, transportation schedules, menus etc as described in the binder layout

Uses Internet as an aid in providing micro and macro information to residents and guests

Maintains a clean and orderly front desk, lobby area, and storage closets were applicable

 Prepares incident reports and correlating documentation

 Adheres to established policies related to fair housing

Communicates with co-workers, management, residents, vendors, and all outside contacts in a courteous and professional manner

Maintains confidentiality of co-workers, management, owners, past and current residents, vendors, and all outside contacts

Qualifications



REQUIREMENTS

Ability to apply good common sense when assisting residents and their guests

Must have the availability to work a flexible schedule any day of the week

Ability to resolve minor problems while maintaining a friendly and professional manner

Ability to communicate effectively

Must be team oriented

#VG

MRC

Additional Information



We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. Our locations are drug-free and pre-employment drug tests are required. Background checks are also required before employment begins.

 

Job Tags

Part time, Local area, Flexible hours, Shift work, Afternoon shift,

Similar Jobs

NavitsPartners

RN Nursing Supervisor - Travel Assignment - RNNM#01 Job at NavitsPartners

 ...Position Title: RN Nursing Supervisor Travel Assignment Location: Nantucket, MA 02554 Job Type: 13-Week Travel Contract...  ...Responsibilities: Lead and oversee daily home health and hospice clinical operations. Ensure adherence to DPH, CMS, and JCAHO... 

Jabil

Machinist ii Job at Jabil

 ...environmental impact and foster vibrant and diverse communities around the globe. JOB SUMMARY This is a journeyman level machinist position where the operator can operate most or all machines in the shop. ESSENTIAL DUTIES AND RESPONSIBILITIES... 

DREAMLABS

Video Editor Job at DREAMLABS

 ...Position: Video Editor Location: Remote (U.S.) Type: Full-Time About DREAMLABS DREAMLABS is a performance marketing agency that specializes in building eCommerce brands. We specialize in creative production and paid marketing strategy for some of the most... 

ConsignMed

Clinical Specialist Job at ConsignMed

 ...cases in local area and surrounding areas within 100 mile radius ~In conjunction with Territory Sales Manager, provide case and clinical support during product evaluations to prospective customers. ~Keep current on all product literature and industry developments... 

USALCO

Plant Manager Job at USALCO

 ...water treatment, pulp and paper manufacturing, the making of catalysts for oil refining, the housing market and other sectors. The Plant Manager will report directly to Regional Management. The position requires a motivated, detail oriented, and results driven team player...