Concierge Job at Village Green, Cincinnati, OH

RUxPY0RRU0JJMllZem1IMHpZNjhkSHRsQkE9PQ==
  • Village Green
  • Cincinnati, OH

Job Description



Village Green is searching for enthusiastic individuals to join our Sales Consultant team and be the first point of contact at our award-winning apartment communities. If you have persuasive sales and marketing skills, excellent communication and negotiating abilities, and are customer service oriented, this may be the perfect role for you!

Job Description



POSITION OVERVIEW

The concierge serves as a customer service/sales consultant. The position operates on a 24/7 basis in some locations, and specifically evening shifts in other locations. (The shifts are customized as required by each site.) Basic responsibilities will be fill the role of hospitality ambassador at the site, as the concierge is the first point of contact for residents, visitors, prospects and vendors. This position is to satisfy resident’s requests, questions and needs, serve as a liaison to the Management office, assist in renting apartments (to include information, tours, taking calls) when the leasing office is closed or needs dictate. 

 

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES

 Greet residents and guests in a courteous and friendly manner as they enter the building

 Become familiar and provide recommendations to residents on community attractions and local amenities when requested.

Provides brochures, floor plans and other collateral to clients

Completes guest cards, provides mini tours, and acts on leasing behalf during off hours

Retrieves packages for residents

Provides refreshments to residents and guests

Maintains Concierge Binder

 Keeps front lobby stocked with magazines, collateral, maps, transportation schedules, menus etc as described in the binder layout

Uses Internet as an aid in providing micro and macro information to residents and guests

Maintains a clean and orderly front desk, lobby area, and storage closets were applicable

 Prepares incident reports and correlating documentation

 Adheres to established policies related to fair housing

Communicates with co-workers, management, residents, vendors, and all outside contacts in a courteous and professional manner

Maintains confidentiality of co-workers, management, owners, past and current residents, vendors, and all outside contacts

Qualifications



REQUIREMENTS

Ability to apply good common sense when assisting residents and their guests

Must have the availability to work a flexible schedule any day of the week

Ability to resolve minor problems while maintaining a friendly and professional manner

Ability to communicate effectively

Must be team oriented

#VG

MRC

Additional Information



We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. Our locations are drug-free and pre-employment drug tests are required. Background checks are also required before employment begins.

 

Job Tags

Part time, Local area, Flexible hours, Shift work, Afternoon shift,

Similar Jobs

Lockheed Martin

Security Manager Job at Lockheed Martin

**Description:** The ADP Security Manager provides oversight to multiple SAP programs, to also include the Palmdale Program Document Control...  ..., to include the Sensitive Compartmented Information and Physical Security programs in Palmdale to ensure compliance with government... 

Global Nomadic

Volunteer: NGO Management Volunteer Internship (online and in-person) in Peru Job at Global Nomadic

 ...first 2 weeks + from $415 for each week thereafter Benefits: Gain personal hands-on experience working with a growing Peruvian NGO. Work alongside experienced +amp; passionate professionals and local communities Learn from our educational seminars given by our... 

Mayo Clinic

Pulmonary-Critical Care and Sleep Medicine Physician Job at Mayo Clinic

 ...Board Certified or Board Eligible Pulmonary Critical Care physician to join an established and collegial department. You may expect...  ...patient care and patient satisfaction. Pulmonary & Sleep Medicine: Outpatient and inpatient responsibilities. Outpatient pulmonary... 

Midwest Smart Logistics LLC

Box Truck Delivery Driver Job at Midwest Smart Logistics LLC

 ...Amazon DSP dedicating to providing excellent delivery services out of Amazon Warehouse WIN5....  ...to join our team as DOT Delivery Drivers, Delivery Driver Helpers and Assembly Delivery...  ...Driver, youll drive a DOT regulated box truck delivering 60-80packages a day Handle... 

Texas Pride Fuels, Ltd.

Fuel Transport Truck Driver - Class A w/X - West Texas Job at Texas Pride Fuels, Ltd.

 ...Who We Are: Texas Pride Fuels is an experienced full-service diesel and lubricant supplier to the oil and gas industry. We specialize...  ...Medical Benefits, 401k No cost housing, providing Transport Drivers with their own personal rooms. Newer, more reliable equipment...