Job Description

Sales Operations & Commercial Excellence Manager

At Glanbia Nutritionals Inc., our portfolio centers around dairy and non-dairy nutritional ingredients. We co-innovate and deliver ingredient solutions and precision premixes for use in the mainstream food and beverage, infant and clinical, and sports and lifestyle nutrition markets.

Job Summary

As a key member of the commercial team, the Sales Operations & Commercial Excellence Manager drives the delivery of best-in-class commercial processes, systems and analytics. You are an important link between sales, customer service, finance and PSM, providing data-rich insights and managing day-to-day needs such as pricing support and system best usage.

Essential Functions

• Lead the systemisation, automation, process enhancement and continuous improvement agenda of the Commercial function.  In particular, oversee the governance & continuous improvement of all sales tools (e.g., C4C - CRM, SAP, Master Data maintenance, etc.).
• Support the development of, and execute, the multi-year roadmap for the Commercial function that synthesizes product and sector strategies with individual customer strategies, as well as the functional commercial strategies that enable delivery of the overall business strategy.
• Provide critical insights on all aspects of the commercial organization’s performance, as well as on its customers and markets.
• Be the custodian of our pipeline management process, and associated reporting.
• Collaborate with stakeholders to showcase the value of a pipeline-oriented culture.
• Leverage insights and best practices to refine the design and implementation of sales management and go-to-market effectiveness within the Commercial function.
• Coordinate across key elements of the Commercial function:
  • Commercial’s role in cross-functional processes (pricing, S&OP, information sharing, annual planning, etc.),
  • Strategic development and on-going usage of all commercial systems (e.g., CRM), sales methodologies and data analytics tools
  • Definition and maintenance of GN customer-segmentation model and segment strategy

Qualifications

• Bachelor’s Degree in Business or Finance, or a related field and 5+ years related experience
• Strong knowledge of C4C (CRM), SAP Analytics Cloud and Microsoft 365, particularly Excel
• Supervisory experience; this role will oversee 2-3 employees
• Ability to effectively navigate a heavily matrixed organization to progress the commercial agenda

Our protein systems have transformed the bar and beverage categories — bringing increased levels of protein, cleaner labels and greater product functionality to market while delivering great tasting finished products. We have a direct presence in 21 countries, with manufacturing facilities in the US, Germany and China, and international sales and technical offices around the world.

Are you someone who likes to make it happen, make it better and make it fun? If so, our company offers you an excellent opportunity to do really interesting work and develop a career in a dynamic and innovative environment that is all about making you and our business successful. Apply now and make a difference in the world of health and wellness! Compensation for roles at Glanbia varies depending on a wide range of factors including but not limited to the specific office location, role, skill set and level of experience.  Glanbia provides a reasonable range of compensation for roles that may be hired in IL. The annual salary for IL based employees for this role is $98,000 - $115,000 plus an annual bonus. This range may not be applicable to other locations. Factors that could be used to determine your actual salary may include your specific skills, years of experience and comparison to current employees already in this role. The typical candidate is hired below midpoint of the range.

At Glanbia, we celebrate diversity, because we know that our individual strengths make us stronger together. We welcome and encourage interest from a wide variety of candidates, and we will give your application consideration, without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. 

At Glanbia our culture will celebrate individuality, knowing that together we are more.

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