Job Description
Position: Field Service Engineer - CNC Milling/turning
Position Overview:
We are seeking a highly skilled and experienced Field Service Engineer with expertise in CNC Milling and Turning to join our team. The ideal candidate will be responsible for providing on-site service, installation, troubleshooting, and repairs for our customers' CNC milling/turning machines. This is a hands-on, customer-facing role that requires excellent technical knowledge and exceptional customer service skills.
Open Locations:
Chicago, IL; Phoenix, AZ; Miami, FL; Jacksonville, FL; Tampa, FL; Huntsville , AL; Nashville, TN; Los Angeles, CA
Key Responsibilities:
- Travel to customer sites to install, troubleshoot, and repair CNC milling/turning machines.
- Perform regular maintenance and inspections on machines to ensure optimal performance.
- Provide technical support to customers via phone, email, or on-site visits.
- Collaborate with other engineers to resolve complex technical issues.
- Train customers on the proper operation and maintenance of their machines.
- Assist with machine tool retrofits and upgrades.
- Create and maintain service reports and documentation.
Qualifications:
- At least 3-5 years of experience working with CNC milling/turning machines in a field service role.
- Strong knowledge of CNC, Milling, and Turning processes.
- Ability to read and interpret technical drawings and schematics.
- Experience with machine tool retrofitting and upgrades.
- Excellent troubleshooting and problem-solving skills.
- Exceptional customer service and communication skills.
- Willingness to travel frequently and work flexible hours.
- Highly organized and detail-oriented.
- Ability to work independently and as part of a team.
Benefits
- Training and Tuition Reimbursement
- Company Truck, cell phones, uniforms
- Paid Vacation, Sick time, and Holidays
- Medical, Dental, Life, Vision,
- Long and Short term Disability
- 401k Profit Sharing
- Referral Bonus Program of $2500
Applicants must be authorized to work in the U.S.
Preferred Skills
CNC
Milling
Turning
Field Service
Install/troubleshoot/repair
Machine tool
retrofitting
Job Tags
Holiday work, Full time, Temporary work, Flexible hours,