Claims Adjuster Job at Total Warranty Services, Boca Raton, FL

RTdpYURnZUhKbXNaejJiMnpJKy9lbkZq
  • Total Warranty Services
  • Boca Raton, FL

Job Description

Claims Adjuster Location Boca Raton, FL :

The Claims Adjuster is responsible for adjudication of mechanical repair claims, tire claims, and pre-paid maintenance claims. The Claims Adjuster also functions as a customer service representative by explaining contract coverage and claim decisions to contract holders. The position requires the Claims Adjusters to be adept at utilizing a computer database, handling several ongoing cases simultaneously and seeing a claim filed to completion while offering efficient solutions to the variety of cases that are presented.

Essential Duties and Responsibilities

  • Validates repair coverage
  • Adjudicates automotive repair claims by phone
  • Questions and investigates discrepancies on repairs and related costs
  • Resolves inquiries from contract holders related to claim status or decision
  • Assigns independent inspectors to investigate questionable claims
  • Verifies repair costs using the Alldata and On Demand software tools
  • Reviews and analyzes inspection reports to identify issues to make recommendations for fair and accurate resolution
  • Effectively present information and respond to questions from contract holders, directors, managers, and external vendors
  • Ability to effectively collaborate and communicate well with contract holders, vendors, teammates, and all employees throughout the organization
  • Special projects as assigned by immediate supervisor
  • High school diploma or GED
  • Prefer 2 years of experience working in the automotive repair industry
  • Must type at least 25-30 wpm
  • Experience with database systems such as Alldata and On Demand software tools
  • Strong analytical and problem-solving skills
  • Excellent verbal and written communication skills
  • Excellent Microsoft Office (Excel, Word, Power Point, Outlook)
  • Must be highly organized, detail oriented and always maintain confidentiality
  • Must be able to multi-task and effectively balance competing priorities

Job Tags

Full time, Contract work, Immediate start,

Similar Jobs

Engen

Service Champion Job at Engen

 ...PERSONNEL Are you looking for a fun place to work? If you want to build a great career while providing fast, fun, and friendly service to our customers, Engen Taco Bell is the place to learn, grow, and succeed! Part-time and Full-time positions are available... 

Stewart Title Guaranty Company - United States

Senior Title Examiner Job at Stewart Title Guaranty Company - United States

 ...improve. Together, we can achieve our vision of becoming the premier title and real estate services company. Stewart is a global real...  ...real estate transactions by searching public records and examining titles for properties to determine legal condition of property... 

Spring Venture Group

Test Engineer Job at Spring Venture Group

 ...crush your goals! Job Description Overview Ready to be the glue that holds our software together? We're looking for a Test Engineer who is passionate about teamwork and obsessed with quality. In this role, youll be the central point of contact for all... 

American Income Life

VIRTUAL Customer Service Representative Job at American Income Life

 ...company provides industry-leading financial services, helping families across the nation...  ...2020, our operations have been100% virtual , giving you a flexible and modern work...  ...associations, and their families. AIL representatives develop long-term relationships with clients... 

Afni, Inc.

Remote Customer Service Representative - Work at Home Job at Afni, Inc.

 ...Remote Customer Service Representative Earn between $14.50 $16 per hour. What will I do as a Remote Customer Service Representative? Are you passionate about delivering exceptional customer service? Join our team as a remote Customer Service Representative, playing...