Job Description

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive Thrus, through McDelivery, dine-in or takeaway. 

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.  

Check out the McDonald’s   Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy. 

Job Description

As Associate Tech Lead on the Connected Restaurant (IoT) team, you are required to handle requirements, review, and provide feedback related to product design. You will partner with multiple collaborators including product teams, vendors, and McD internal departments.

• Act as one of the IoT technical subject matter experts.
• Lead the development and strategic direction for IOT data within McDonald’s.
• Coordinate across internal teams to ensure alignment on decisions and development (GTIO, GTRM, data, legal, supply chain, operations, etc.).
• Analyze and optimize data costs of the IOT solution.
• Help define new IoT use cases & implementation of those use cases.
• Help prioritize user stories for development teams while balancing technical and business requirements.
• Work with the development team to ensure requirements are being met.
• Maintain and contribute to the IoT platform supplier standards.
• Work with new suppliers to onboard them to the IOT platform.
• Work with global markets to understand unique requirements for development and deployment.
• Oversee testing/validation of the IoT platform before deployment.
• Maintain project documentation.

Qualifications

• You have knowledge and understanding of cloud & IoT capabilities (2+ years’ experience).
• Solid understanding of business processes and ability to translate business requirements into technical specifications (2+ years’ experience).
• Analytical and problem-solving skills with the ability to work with complex data sets and synthesizing data insights into actionable recommendations.
• Curious and a self-starter with a strong bias for action; Proven track record of “getting things done”.
• Excellent written and verbal communication skills to effectively collaborate with business stakeholders and technical teams and deliver outcomes of each task.
• Attention to detail and a strong commitment to prioritize workloads, meet deadlines, and deliver high-quality results.
• Excellent collaboration skills to work effectively in cross-functional teams.
• Ability to effectively influence and lead through functional boundaries.
• Technical development and data integration skills are a plus.

Additional Information

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com . Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

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