Customer Service & Sales
Greet and assist customers with unit rentals and general inquiries.
Support sales by responding to leads and promoting services.
Maintain a clean, welcoming office and customer area.
Operations & Administration
Process payments and assist with daily tasks like bank deposits and reports.
Help manage past-due accounts and enforce lien processes.
Track facility performance and support reporting needs.
Facility Maintenance & Security
Perform regular property inspections and basic maintenance.
Assist with cleaning units, changing locks, and ordering supplies.
Monitor safety and escalate issues as needed.
Team Support
Partner with the Property Manager and maintain a positive team culture.
Step in during absences or peak periods to help lead the property.
Follow company policies and live out “The Highline Way” in your work.
Strong communication and customer service skills.
Ability to work independently and prioritize multiple tasks.
Comfortable with light maintenance duties and physical work.
Basic computer skills (Microsoft Office, email, etc.).
High school diploma or GED (college coursework a plus).
Prior experience in retail, customer service, or facilities preferred.
Valid driver’s license, insurance, and ability to pass background/drug screening.
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