Job Title: Assistant Property Manager
Location : Syracuse, NY
Job Type: Full Time, On-site
Compensation and Benefits
$50k-$60k + commensurate with experience
Health Insurance
PTO and Holiday Pay
Overview:
Lifestyle Apartments Syracuse is seeking a driven and experienced Assistant Property Manager to take the lead in stabilizing and revitalizing a distressed residential community. This is a hands-on leadership position responsible for the day-to-day operations of the property, with a key focus on leasing, collections, maintenance coordination, staff management, and financial performance. Reporting directly to the Property Manager, this individual will play a critical role in bringing the property back to full occupancy, operational efficiency, and resident satisfaction.
The ideal candidate is not just experienced, but also visionary and proactive, with a demonstrated track record of successfully turning around challenged properties, leading teams, and creating sustainable systems.
What Makes You a Fit:
We're looking for an "Ideal Team Player" — someone who is:
Humble: You’re experienced but coachable and eager to grow.
Hungry: You’re self-motivated, results-driven, and always looking for ways to improve operations and exceed goals.
Smart: You understand people and processes. You collaborate well and adapt to diverse personalities and high-stress situations.
Key Responsibilities:
Property Operations & Leadership
Oversee all daily property operations, ensuring compliance with company policies, fair housing laws, and local regulations
Conduct regular property inspections and coordinate timely maintenance, repairs, and preventive care
Manage maintenance service requests, prioritizing urgent items and coordinating with vendors and in-house staff
Monitor and enforce lease terms, community rules, and safety policies
Handle resident complaints and service issues with discretion, professionalism, and prompt follow-through
Supervise all on-site team members including leasing, maintenance, porters, and contractors; handle scheduling, performance evaluations, and coaching
Leasing & Marketing
Maintain high occupancy rates through strategic leasing and marketing efforts
Oversee and execute property marketing campaigns across multiple platforms (RentCafe, ILS, social media, signage, outreach, etc.)
Set and meet leasing goals; review traffic reports and conversion metrics regularly
Ensure vacant units are market-ready and that tours, follow-ups, and move-ins are seamless and professional
Build strong rapport with prospective and current residents to enhance satisfaction and retention
Financial Management & Reporting
Prepare, review, and manage operating budgets in coordination with the Regional Manager
Collect rent, process payments, and oversee delinquency tracking, notices, and evictions in accordance with legal guidelines
Maintain and monitor property financials including accounts payable/receivable, purchase orders, and vendor contracts
Prepare and submit monthly, quarterly, and annual reports summarizing key metrics, resident feedback, occupancy trends, and property needs
Analyze operational data to make data-driven decisions that improve performance and reduce expenses
Administrative & Compliance
Maintain accurate and organized resident files, contracts, inspections, incident reports, and vendor documents
Ensure all company policies, federal/state/local housing laws, and safety protocols are consistently upheld
Train and onboard new team members, including ongoing coaching and performance development
Oversee and enforce timely completion of all required administrative duties, such as rent roll updates, delinquency logs, vendor W-9s, and inspection records
Create and maintain a resident retention plan including events, communication programs, and reputation management
Requirements & Qualifications:
4+ years of experience in property management, preferably in multifamily residential or distressed property settings
Proven success in stabilizing and improving underperforming properties
Strong leadership experience, including team hiring, supervision, and performance management
Experience using Yardi Voyager, RentCafe, or similar property management software
Solid understanding of Fair Housing laws, leasing best practices, and local housing regulations
Ability to manage multiple priorities and deadlines in a fast-paced, high-stress environment
High level of professionalism, communication, and problem-solving skills
Must be organized, detail-oriented, and capable of independent decision-making
Capable of walking the property regularly, climbing stairs, and lifting up to 25–50 lbs as needed
Valid driver's license and reliable transportation required
Compensation & Benefits:
Base Salary: $50K-$70K commensurate with experience
Performance-Based Bonuses and Year-End Incentives
Comprehensive Health Benefits (Medical, Dental, Vision)
Generous PTO, Sick Leave & Paid Holidays
Career development and advancement opportunities within a growing company
Join Our Mission
If you are a motivated leader ready to take on the challenge of restoring and transforming a distressed property—and you want to be part of a collaborative, purpose-driven team—we’d love to hear from you.
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