Arise Dicks Job at Kirsten and Associates, Houston, TX

RkxDZEJ3dUFKRzhXd21MenpJMjhlblpnQ2c9PQ==
  • Kirsten and Associates
  • Houston, TX

Job Description

This is a remote position.

About the Client

One of the largest sporting goods retailer. It continues to offer the finest quality products at competitive prices supported by associates with a passion for sports. It also serves and inspires athletes and outdoor enthusiasts to achieve their personal best through a blend of dedicated associates instore services and unique specialty shopinshops dedicated to Team Sports Athletic Apparel Golf Lodge/Outdoor Fitness and Footwear.

What to Expect

Respond to Where is my order calls

Assisting customers with product questions

Placing new orders/volume orders

Handling existing orders: returns/replacements

Provide storespecific support

Tracking shipments

Gift Card/Loyalty Card support

Dispositioning all calls

Deliver first call resolution with white glove service



Requirements

Capabilities of Top Performing Service Partners for this Program

  • Have agents that are fluent both written and verbal in English
  • Demonstrate a proven ability to deal with challenging customers and situations
  • Are confident in their ability to achieve metrics
  • Build and maintain strong working relationships through exceptional communication
  • Provide proven problemsolving capabilities to deliver practical solutions
  • Expertly navigate the Internet and demonstrate a working
  • knowledge of Microsoft Office programs such as Outlook Excel and Word
  • Type 25 words per minute
  • Demonstrate a working knowledge of a variety of sports and outdoor activities
  • Have previous customer service experience within a callhandling environment


Benefits

Affordable PPO Healthcare and Dental Options Available


Job Tags

Full time, Remote job, Outdoor,

Similar Jobs

Cintas Corporation

Category Manager L1 Job at Cintas Corporation

 ...Requisition Number: 209916 Job Description Cintas is seeking a Category Manager L1 to manage sourcing strategy to meet the needs of internal customers and stakeholders. Analyze category spend to initiate restructuring of vendor base to achieve cost savings goals... 

Black & Veatch Family of Companies

Deputy Construction Manager - Water - Dallas Job at Black & Veatch Family of Companies

 ...Job Summary By joining our BV Construction group, you will have the ability to develop and enhance your skills in an on-site, hands...  ...construction phases. Project types could include water transmission pipelines, water pump stations, wastewater collection systems,... 

U.S. Pipe

Assistant Plant Manager Job at U.S. Pipe

 ...of your family. About the Role: U.S. Pipe is seeking an Assistant Plant Manager for our U.S. Pipe plant in Bessemer, Alabama. At...  ...customers. Directs key managers and supervisors in production, casting, production control, packaging, and other related operations... 

Kimball and Sons Cabinet Maker

Custom Cabinet Maker Job at Kimball and Sons Cabinet Maker

 ...Kimball and Sons Cabinet Maker is looking to hire a Custom cabinet maker - Full Time. Must have at least 10 years wood working experience, be able to craft cabinets and work independently. Hourly wage based on experience. Qualified applicants only ~ Sarasota, FL... 

Driven Services, LLC

Hydrotest Technician/Helper Job at Driven Services, LLC

 ...assist with pressure test mission-critical in virtually all oil and gas instances not only to ensure safety, but also to maintain proper...  ...equipment. Able to assist with pressure testing of pipes, pipelines and vessels to expose defective materials that may have been...