Arise Dicks Job at Kirsten and Associates, Houston, TX

RkxDZEJ3dUFKRzhXd21MenpJMjhlblpnQ2c9PQ==
  • Kirsten and Associates
  • Houston, TX

Job Description

This is a remote position.

About the Client

One of the largest sporting goods retailer. It continues to offer the finest quality products at competitive prices supported by associates with a passion for sports. It also serves and inspires athletes and outdoor enthusiasts to achieve their personal best through a blend of dedicated associates instore services and unique specialty shopinshops dedicated to Team Sports Athletic Apparel Golf Lodge/Outdoor Fitness and Footwear.

What to Expect

Respond to Where is my order calls

Assisting customers with product questions

Placing new orders/volume orders

Handling existing orders: returns/replacements

Provide storespecific support

Tracking shipments

Gift Card/Loyalty Card support

Dispositioning all calls

Deliver first call resolution with white glove service



Requirements

Capabilities of Top Performing Service Partners for this Program

  • Have agents that are fluent both written and verbal in English
  • Demonstrate a proven ability to deal with challenging customers and situations
  • Are confident in their ability to achieve metrics
  • Build and maintain strong working relationships through exceptional communication
  • Provide proven problemsolving capabilities to deliver practical solutions
  • Expertly navigate the Internet and demonstrate a working
  • knowledge of Microsoft Office programs such as Outlook Excel and Word
  • Type 25 words per minute
  • Demonstrate a working knowledge of a variety of sports and outdoor activities
  • Have previous customer service experience within a callhandling environment


Benefits

Affordable PPO Healthcare and Dental Options Available


Job Tags

Full time, Remote job, Outdoor,

Similar Jobs

Lensa

Director of Creative Video, Athletics Job at Lensa

 ...Working TitleDirector of Creative Video, Athletics Position LocationFort Collins, CO...  ...found at and Position Summary The Director of Creative Video conceptualizes, executes...  ...capture stories; institutes best practices; assists with development of unit workflows to... 

South River Logistics

Class A OTR REEFER TEAM DRIVER Job Job at South River Logistics

 ...Endorsement?NoDoes the driver need to have a Doubles/Triples Endorsement?NoDoes the driver need to have a Passenger Endorsement?NoFelonies?3-5 yrsDui?3-5 yrsTraffic tickets allowed in the last 3 years?- Select -Any at fault accidents allowed in the last 3 years?... 

Gallagher

Commercial Lines Client Service Manager Job at Gallagher

 ...build a legacy of trust and triumph in the dynamic world of risk management. We believe that every candidate brings something special...  ...productivity and quality. Skills for Success: Previous commercial lines insurance knowledge and experience managing client... 

Always Best Care Senior Services - Desert Cities

Babysitter / Nanny Job at Always Best Care Senior Services - Desert Cities

Job Title: Full Time Babysitter/NannyWe are seeking for reliable and caring babysitters to provide attentive childcare for the children in-home environment. The ideal candidate will be responsible for ensuring the safety and well-being of the child/children. This role...

Whim Hospitality

Resort Spa Massage Therapist Job at Whim Hospitality

 ...Join Our Team as a Spa Therapist at Folklore Spa! Are you ready to embark on a rewarding journey at one of the Hill Country's most anticipated...  ...among our team. What Youll Be Doing: Therapeutic Massage Services: Perform a variety of massage techniques, including...