Arise Dicks Job at Kirsten and Associates, Houston, TX

RkxDZEJ3dUFKRzhXd21MenpJMjhlblpnQ2c9PQ==
  • Kirsten and Associates
  • Houston, TX

Job Description

This is a remote position.

About the Client

One of the largest sporting goods retailer. It continues to offer the finest quality products at competitive prices supported by associates with a passion for sports. It also serves and inspires athletes and outdoor enthusiasts to achieve their personal best through a blend of dedicated associates instore services and unique specialty shopinshops dedicated to Team Sports Athletic Apparel Golf Lodge/Outdoor Fitness and Footwear.

What to Expect

Respond to Where is my order calls

Assisting customers with product questions

Placing new orders/volume orders

Handling existing orders: returns/replacements

Provide storespecific support

Tracking shipments

Gift Card/Loyalty Card support

Dispositioning all calls

Deliver first call resolution with white glove service



Requirements

Capabilities of Top Performing Service Partners for this Program

  • Have agents that are fluent both written and verbal in English
  • Demonstrate a proven ability to deal with challenging customers and situations
  • Are confident in their ability to achieve metrics
  • Build and maintain strong working relationships through exceptional communication
  • Provide proven problemsolving capabilities to deliver practical solutions
  • Expertly navigate the Internet and demonstrate a working
  • knowledge of Microsoft Office programs such as Outlook Excel and Word
  • Type 25 words per minute
  • Demonstrate a working knowledge of a variety of sports and outdoor activities
  • Have previous customer service experience within a callhandling environment


Benefits

Affordable PPO Healthcare and Dental Options Available


Job Tags

Full time, Remote job, Outdoor,

Similar Jobs

Ford Motor Company

Chief, Quality Operating System, Governance and Standards Job at Ford Motor Company

 ...candidate will be responsible for leading cross-functional quality governance, managing UAW quality engagement, and overseeing the Stop Ship...  ...clear updates on risks, actions, and outcomes.Leverage data analytics and digital tools to monitor compliance, identify trends... 

Yale New Haven Health

Registered Nurse RN - Transitional Care Coordinator Job at Yale New Haven Health

 ...professionals, every day.Works Under The Supervision Of The Nurse Manager/Clinical Coordinator. The Registered Nurse (Rn) Assesses, Plans,...  ...Duties As Assigned Or Requested In Order To Maintain A High Level Of Service.EEO/AA/Disability/VeteranResponsibilitiesAssesses... 

Flightcheck Aviation Services

Aircraft Maintenance Technician- A&P Mechanic (Full-Time) Job at Flightcheck Aviation Services

 ...your career with us! Duties and Responsibilities: Perform all aircraft maintenance activities in accordance with Flightchecks RSM, QCM, customers procedures, FARs, and all other applicable rules and regulations Accomplish job functions to the highest safety,... 

NAVEX ASIA LTD

Senior Trader Job at NAVEX ASIA LTD

 ..., develop new sales-Manage sales and advise top level buyers-Build development strategies per product line-Follow and supervise trading deals and back office tasks.-Retrieve, analyze and forward information to colleagues - team-Report to management on sales targets

City and County of San Francisco

Transit Power Line Worker - SF Municipal Transportation Agency Job at City and County of San Francisco

 ...line work in the installation, maintenance, and repair of transit power systems including trolley overhead contact wires, poles,...  ...weather; may be required to work overtime; this is a 7 day / 24 hour operation. Qualifications Education : Completion of a State...