Arise Dicks Job at Kirsten and Associates, Houston, TX

RkxDZEJ3dUFKRzhXd21MenpJMjhlblpnQ2c9PQ==
  • Kirsten and Associates
  • Houston, TX

Job Description

This is a remote position.

About the Client

One of the largest sporting goods retailer. It continues to offer the finest quality products at competitive prices supported by associates with a passion for sports. It also serves and inspires athletes and outdoor enthusiasts to achieve their personal best through a blend of dedicated associates instore services and unique specialty shopinshops dedicated to Team Sports Athletic Apparel Golf Lodge/Outdoor Fitness and Footwear.

What to Expect

Respond to Where is my order calls

Assisting customers with product questions

Placing new orders/volume orders

Handling existing orders: returns/replacements

Provide storespecific support

Tracking shipments

Gift Card/Loyalty Card support

Dispositioning all calls

Deliver first call resolution with white glove service



Requirements

Capabilities of Top Performing Service Partners for this Program

  • Have agents that are fluent both written and verbal in English
  • Demonstrate a proven ability to deal with challenging customers and situations
  • Are confident in their ability to achieve metrics
  • Build and maintain strong working relationships through exceptional communication
  • Provide proven problemsolving capabilities to deliver practical solutions
  • Expertly navigate the Internet and demonstrate a working
  • knowledge of Microsoft Office programs such as Outlook Excel and Word
  • Type 25 words per minute
  • Demonstrate a working knowledge of a variety of sports and outdoor activities
  • Have previous customer service experience within a callhandling environment


Benefits

Affordable PPO Healthcare and Dental Options Available


Job Tags

Full time, Remote job, Outdoor,

Similar Jobs

United States Fund for UNICEF

Senior Project Manager, Integrated Campaigns Job at United States Fund for UNICEF

 ...UNICEF USA advances the global mission of UNICEF by rallying the American public to support the worlds most vulnerable children....  ...Integrated Campaigns position will be instrumental in ensuring cross-channel and divisional strategic alignment for all Integrated campaigns... 

SCS Engineers

Environmental Engineering Intern Job at SCS Engineers

 ...following tasks: Construction observation and documentation Environmental and construction materials sample collection Laboratory...  ...geological, or biological/biosystems engineering, environmental science or geology and graduating by June 2028 required. Must be... 

Liberty Personnel Services, Inc.

SQL Developer (SSIS, ETL, APIs, c#) Job at Liberty Personnel Services, Inc.

 ...Job Details: Job Title: SQL Developer (SSIS, ETL, Stored Procedures, API, c#) NO C2C, NO THIRD PARTIES, NO SPONSORSHIP Location: East Chicago Job Type: Full-time We are seeking a talented and experienced SQL Developer to join our team! The ideal candidate... 

TLC Healthforce

Travel Registered Nurse PICU Job Job at TLC Healthforce

Embark on a transformative journey as a Travel PICU Registered Nurse in State College, Pennsylvania, where your expertise will lift the most vulnerable patients during their most critical moments. In this highly specialized role, youll partner with seasoned physicians... 

ESRhealthcare

Sales Engineer (Enterprise) San Francisco Job at ESRhealthcare

 ...Sales Engineer (Enterprise) San Francisco About the Role seeking a motivated Sales Engineer to join our growing technical sales team. You'll work closely with our Growth, Support, and Eng teams to drive technical adoption of our platform. This includes...