Arise Dicks Job at Kirsten and Associates, Houston, TX

RkxDZEJ3dUFKRzhXd21MenpJMjhlblpnQ2c9PQ==
  • Kirsten and Associates
  • Houston, TX

Job Description

This is a remote position.

About the Client

One of the largest sporting goods retailer. It continues to offer the finest quality products at competitive prices supported by associates with a passion for sports. It also serves and inspires athletes and outdoor enthusiasts to achieve their personal best through a blend of dedicated associates instore services and unique specialty shopinshops dedicated to Team Sports Athletic Apparel Golf Lodge/Outdoor Fitness and Footwear.

What to Expect

Respond to Where is my order calls

Assisting customers with product questions

Placing new orders/volume orders

Handling existing orders: returns/replacements

Provide storespecific support

Tracking shipments

Gift Card/Loyalty Card support

Dispositioning all calls

Deliver first call resolution with white glove service



Requirements

Capabilities of Top Performing Service Partners for this Program

  • Have agents that are fluent both written and verbal in English
  • Demonstrate a proven ability to deal with challenging customers and situations
  • Are confident in their ability to achieve metrics
  • Build and maintain strong working relationships through exceptional communication
  • Provide proven problemsolving capabilities to deliver practical solutions
  • Expertly navigate the Internet and demonstrate a working
  • knowledge of Microsoft Office programs such as Outlook Excel and Word
  • Type 25 words per minute
  • Demonstrate a working knowledge of a variety of sports and outdoor activities
  • Have previous customer service experience within a callhandling environment


Benefits

Affordable PPO Healthcare and Dental Options Available


Job Tags

Full time, Remote job, Outdoor,

Similar Jobs

LaBella Associates

Environmental Analyst Job at LaBella Associates

 ...We are currently seeking a qualified Environmental Analyst to work in our Albany, Glens Falls, or Poughkeepsie office in our Environmental...  ...or Biology. ~3 to 8 years of experience in the environmental science field with a focus on streams, wetlands, and protected species... 

TLC Healthforce

Travel Registered Nurse NICU Job Job at TLC Healthforce

Step into a pivotal role as a Registered Nurse specializing in Neonatal Intensive Care in Dayton, Minnesota, where the smallest lives...  ...held in the tender care of your hands and your expertise. This travel opportunity invites you to shape outcomes for fragile newborns while... 

SCS Engineers

Environmental Engineering Intern Job at SCS Engineers

 ...following tasks: Construction observation and documentation Environmental and construction materials sample collection Laboratory...  ...geological, or biological/biosystems engineering, environmental science or geology and graduating by June 2028 required. Must be... 

Department of State Hospitals

Medical Assistant- Coalinga State Hospital Job at Department of State Hospitals

 ...Job Description and Duties This position is located at Coalinga State Hospital. Under supervison, of a Chief Physician and Surgeon, Department Chief, or Program Director, the Medical Assitant is responsible to providing basic medical support to patients with clinical... 

BWXT

Nuclear Process Operator (PIPELINE -- May 2025) Job at BWXT

 ...exploration. With more than 7,800 employees, BWXT has 14 major operating sites in the U.S., Canada and the U.K. We are the sole...  ...LinkedIn , X , Facebook and Instagram . Nuclear Process Operator - Nuclear Fuel Services (BWXT) - Erwin, TN Minimum...