Arise Dicks Job at Kirsten and Associates, Houston, TX

RkxDZEJ3dUFKRzhXd21MenpJMjhlblpnQ2c9PQ==
  • Kirsten and Associates
  • Houston, TX

Job Description

This is a remote position.

About the Client

One of the largest sporting goods retailer. It continues to offer the finest quality products at competitive prices supported by associates with a passion for sports. It also serves and inspires athletes and outdoor enthusiasts to achieve their personal best through a blend of dedicated associates instore services and unique specialty shopinshops dedicated to Team Sports Athletic Apparel Golf Lodge/Outdoor Fitness and Footwear.

What to Expect

Respond to Where is my order calls

Assisting customers with product questions

Placing new orders/volume orders

Handling existing orders: returns/replacements

Provide storespecific support

Tracking shipments

Gift Card/Loyalty Card support

Dispositioning all calls

Deliver first call resolution with white glove service



Requirements

Capabilities of Top Performing Service Partners for this Program

  • Have agents that are fluent both written and verbal in English
  • Demonstrate a proven ability to deal with challenging customers and situations
  • Are confident in their ability to achieve metrics
  • Build and maintain strong working relationships through exceptional communication
  • Provide proven problemsolving capabilities to deliver practical solutions
  • Expertly navigate the Internet and demonstrate a working
  • knowledge of Microsoft Office programs such as Outlook Excel and Word
  • Type 25 words per minute
  • Demonstrate a working knowledge of a variety of sports and outdoor activities
  • Have previous customer service experience within a callhandling environment


Benefits

Affordable PPO Healthcare and Dental Options Available


Job Tags

Full time, Remote job, Outdoor,

Similar Jobs

Peak Point

Charity Fundraising Representative Job at Peak Point

About Us We partner with nonprofit organizations to raise awareness and funds through direct community engagement. Our team connects people with meaningful causes, and were looking for motivated individuals who want to grow in sales, event marketing, and fundraising...

Care Solutions, Inc.

Nurturing Nanny Needed Job at Care Solutions, Inc.

 ...Full time, experienced Nanny to care for 2 children in their Newtown Square home. Hours are Monday through Friday from 8:00 am to 5:00 pm. Since Mom is expecting a new baby, Nanny will need infant experience. Nanny needs to be nurturing and also very energetic to engage... 

Greenlife Healthcare Staffing

Medical Assistant Job at Greenlife Healthcare Staffing

 ...Medical Assistant / General Practice - Norman, OK (#RW10167) Location: Norman, OK Employment Type: Contract/Temporary Hourly Rate...  ...Drug Screen/Urine Toxicology test Experience: Entry-level acceptable; clinic experience preferred. Technical Skills... 

Tap Growth ai

Clinical Laboratory Specialist Job at Tap Growth ai

&##127775; We're Hiring: Clinical Laboratory Specialist! &##127775; We are seeking a dedicated and detail-oriented Clinical Laboratory Specialist to join our team in San Marcos. The ideal candidate will have hands-on experience in laboratory settings, demonstrating proficiency... 

Amazon.com Services LLC

Area Manager, RSR Job at Amazon.com Services LLC

 ...travel accommodations for training will be booked and paid for by Amazon. Please note: this role requires open flexibility to work 1...  ...customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly employees and...