Arise Dicks Job at Kirsten and Associates, Houston, TX

RkxDZEJ3dUFKRzhXd21MenpJMjhlblpnQ2c9PQ==
  • Kirsten and Associates
  • Houston, TX

Job Description

This is a remote position.

About the Client

One of the largest sporting goods retailer. It continues to offer the finest quality products at competitive prices supported by associates with a passion for sports. It also serves and inspires athletes and outdoor enthusiasts to achieve their personal best through a blend of dedicated associates instore services and unique specialty shopinshops dedicated to Team Sports Athletic Apparel Golf Lodge/Outdoor Fitness and Footwear.

What to Expect

Respond to Where is my order calls

Assisting customers with product questions

Placing new orders/volume orders

Handling existing orders: returns/replacements

Provide storespecific support

Tracking shipments

Gift Card/Loyalty Card support

Dispositioning all calls

Deliver first call resolution with white glove service



Requirements

Capabilities of Top Performing Service Partners for this Program

  • Have agents that are fluent both written and verbal in English
  • Demonstrate a proven ability to deal with challenging customers and situations
  • Are confident in their ability to achieve metrics
  • Build and maintain strong working relationships through exceptional communication
  • Provide proven problemsolving capabilities to deliver practical solutions
  • Expertly navigate the Internet and demonstrate a working
  • knowledge of Microsoft Office programs such as Outlook Excel and Word
  • Type 25 words per minute
  • Demonstrate a working knowledge of a variety of sports and outdoor activities
  • Have previous customer service experience within a callhandling environment


Benefits

Affordable PPO Healthcare and Dental Options Available


Job Tags

Full time, Remote job, Outdoor,

Similar Jobs

Express Employment Professionals - Fairview Heights

Overhead Crane Operator Job at Express Employment Professionals - Fairview Heights

 ...We are seeking a skilled Remote Overhead Crane Operator to safely and efficiently operate overhead cranes (remote-controlled) to lift, move, position, load, and unload heavy steel coils, sheets, plates, and other materials throughout our busy steel service center. This... 

Openkyber

Salesforce Administrator Job at Openkyber

 ...Seeking a Senior Salesforce Administrator to Create and manage changes to the system without interruption to the user. Experience working administration and support of Salesforce including but not limited to managing multiple user setups, permission groups Interview... 

Dunkin' / Baskin Robbins

Cake Decorator with Prior Decorating Experience Job at Dunkin' / Baskin Robbins

 ...work the counter and serve customers. **YOU MUST TRAIN TO WORK THE COUNTER FIRST. YOU WILL BE RESPONSIBLE FOR SERVING CUSTOMERS ICE CREAM AND BEVERAGES IN ADDITION TO DECORATING CAKES.** Responsibilities: Provide excellent customer service Decorate ice cream... 

Randstad Technologies

UX Writer/Content Strategist Job at Randstad Technologies

 ...type: Contract salary: $55 - 56 per hour work hours: 8am to 5pm education: Bachelors Responsibilities Write and edit UX copy for web and mobile experiences, including navigation, user flows, and transactional content. Translate complex financial concepts... 

MEI Rigging & Crating

Environmental Health & Safety Manager Job at MEI Rigging & Crating

 ...The Safety Manager works independently to perform multiple tasks, supporting many disciplines within the field Rigging & Crating group to help ensure that all areas are working efficiently and without risk of personal injury or impact to the facilities and equipment....