Arise Dicks Job at Kirsten and Associates, Houston, TX

RkxDZEJ3dUFKRzhXd21MenpJMjhlblpnQ2c9PQ==
  • Kirsten and Associates
  • Houston, TX

Job Description

This is a remote position.

About the Client

One of the largest sporting goods retailer. It continues to offer the finest quality products at competitive prices supported by associates with a passion for sports. It also serves and inspires athletes and outdoor enthusiasts to achieve their personal best through a blend of dedicated associates instore services and unique specialty shopinshops dedicated to Team Sports Athletic Apparel Golf Lodge/Outdoor Fitness and Footwear.

What to Expect

Respond to Where is my order calls

Assisting customers with product questions

Placing new orders/volume orders

Handling existing orders: returns/replacements

Provide storespecific support

Tracking shipments

Gift Card/Loyalty Card support

Dispositioning all calls

Deliver first call resolution with white glove service



Requirements

Capabilities of Top Performing Service Partners for this Program

  • Have agents that are fluent both written and verbal in English
  • Demonstrate a proven ability to deal with challenging customers and situations
  • Are confident in their ability to achieve metrics
  • Build and maintain strong working relationships through exceptional communication
  • Provide proven problemsolving capabilities to deliver practical solutions
  • Expertly navigate the Internet and demonstrate a working
  • knowledge of Microsoft Office programs such as Outlook Excel and Word
  • Type 25 words per minute
  • Demonstrate a working knowledge of a variety of sports and outdoor activities
  • Have previous customer service experience within a callhandling environment


Benefits

Affordable PPO Healthcare and Dental Options Available


Job Tags

Full time, Remote job, Outdoor,

Similar Jobs

Barrick Gold Corporation

Senior Environmental Engineer - Lands Job at Barrick Gold Corporation

 ...Nevada Gold Mines is seeking a highly qualified Senior Environmental Engineer with expertise in closure planning and permitting to join our...  ...in Environmental Engineering, Mine Engineering, Environmental Science, Geology, Hydrology, Ecology, or a related field is required.... 

General Logistics Carrier LLC

12-16 Ft. Box Truck Independent Contractor/Owner Operator Job at General Logistics Carrier LLC

 ...Hello, guys! General Logistics Carrier is seeking reliable Owner-operator truck drivers to join our team! Weve delivered a great amount of loads...  ...Requirements: You should have your own vehicle ( 12-16 ft Box trucks without log book or ELD). You need to have a COI... 

The Archetype Strategy

Cable Puller Job at The Archetype Strategy

 ...: As Needed Position Summary: We are seeking reliable and hardworking Cable Pullers to support structured cabling and infrastructure installations in a high-demand data center environment . This role is responsible for pulling, routing, and staging low... 

Nocatee

Park Service Attendant Job at Nocatee

 ...Help keep the park sparkling while the guests make a splash! The Park Service Attendant plays a vital role in creating a clean, sage, and enjoyable experience for every waterpark guest. This positions keeps the park looking its best by maintaining pool decks, restrooms... 

AdvisaCare

Nurse Needed Per Diem for Home Care/Wound Care visits Job at AdvisaCare

 ...Make a Real Impact! Are you a passionate Nurse looking to make a difference in the...  ...skills and dedication to patient care. As a Per diem for Wound Care and other Visits with us...  ...and up-to-date TB test Willingness to travel within the designated service area...