Arise Dicks Job at Kirsten and Associates, Houston, TX

RkxDZEJ3dUFKRzhXd21MenpJMjhlblpnQ2c9PQ==
  • Kirsten and Associates
  • Houston, TX

Job Description

This is a remote position.

About the Client

One of the largest sporting goods retailer. It continues to offer the finest quality products at competitive prices supported by associates with a passion for sports. It also serves and inspires athletes and outdoor enthusiasts to achieve their personal best through a blend of dedicated associates instore services and unique specialty shopinshops dedicated to Team Sports Athletic Apparel Golf Lodge/Outdoor Fitness and Footwear.

What to Expect

Respond to Where is my order calls

Assisting customers with product questions

Placing new orders/volume orders

Handling existing orders: returns/replacements

Provide storespecific support

Tracking shipments

Gift Card/Loyalty Card support

Dispositioning all calls

Deliver first call resolution with white glove service



Requirements

Capabilities of Top Performing Service Partners for this Program

  • Have agents that are fluent both written and verbal in English
  • Demonstrate a proven ability to deal with challenging customers and situations
  • Are confident in their ability to achieve metrics
  • Build and maintain strong working relationships through exceptional communication
  • Provide proven problemsolving capabilities to deliver practical solutions
  • Expertly navigate the Internet and demonstrate a working
  • knowledge of Microsoft Office programs such as Outlook Excel and Word
  • Type 25 words per minute
  • Demonstrate a working knowledge of a variety of sports and outdoor activities
  • Have previous customer service experience within a callhandling environment


Benefits

Affordable PPO Healthcare and Dental Options Available


Job Tags

Full time, Remote job, Outdoor,

Similar Jobs

Bechtel

2026 Student Internship (U.S.) - Nuclear Engineering Intern Job at Bechtel

 ...create a lasting positive impact. We serve the Infrastructure; Nuclear, Security & Environmental; Energy; Mining & Metals, and the...  ...various project sites. Major Responsibilities: Nuclear Engineering interns work in multi-disciplinary teams and provide support to... 

Achieve

Marketing Copywriter Job at Achieve

 ...lifecycle for a range of Achieve debt solutions. This is a remote position, with some mandatory on-site meetings periodically at...  ...educational member-facing content. While youre comfortable working independently, you also thrive when collaborating with others.... 

Capital One

Work at Home - Decision Quality and Controls, Principal Process Manager Job at Capital One

Work at Home - Decision Quality and Controls, Principal Process Manager Decision Quality and Controls is the face of Monitoring and Controls for Customer Protection. We take Quality monitoring to the next level by designing controls that are criteria based targeting... 

Medfamily Wellcare Center

Licensed Clinical Social Worker-Medical Social Worker Job at Medfamily Wellcare Center

The LCSW-Social Worker for Case Management provides psychosocial support to patients with complex needs by collaborating with healthcare teams and community agencies. They conduct assessments, offer crisis intervention, facilitate referrals, and develop safe discharge... 

Fiserv

Senior Application Support Engineer Job at Fiserv

 ...Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions...