This is a remote position.
About the Client
One of the largest sporting goods retailer. It continues to offer the finest quality products at competitive prices supported by associates with a passion for sports. It also serves and inspires athletes and outdoor enthusiasts to achieve their personal best through a blend of dedicated associates instore services and unique specialty shopinshops dedicated to Team Sports Athletic Apparel Golf Lodge/Outdoor Fitness and Footwear.
What to Expect
Respond to Where is my order calls
Assisting customers with product questions
Placing new orders/volume orders
Handling existing orders: returns/replacements
Provide storespecific support
Tracking shipments
Gift Card/Loyalty Card support
Dispositioning all calls
Deliver first call resolution with white glove service
Capabilities of Top Performing Service Partners for this Program
Affordable PPO Healthcare and Dental Options Available
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