Arise Dicks Job at Kirsten and Associates, Houston, TX

RkxDZEJ3dUFKRzhXd21MenpJMjhlblpnQ2c9PQ==
  • Kirsten and Associates
  • Houston, TX

Job Description

This is a remote position.

About the Client

One of the largest sporting goods retailer. It continues to offer the finest quality products at competitive prices supported by associates with a passion for sports. It also serves and inspires athletes and outdoor enthusiasts to achieve their personal best through a blend of dedicated associates instore services and unique specialty shopinshops dedicated to Team Sports Athletic Apparel Golf Lodge/Outdoor Fitness and Footwear.

What to Expect

Respond to Where is my order calls

Assisting customers with product questions

Placing new orders/volume orders

Handling existing orders: returns/replacements

Provide storespecific support

Tracking shipments

Gift Card/Loyalty Card support

Dispositioning all calls

Deliver first call resolution with white glove service



Requirements

Capabilities of Top Performing Service Partners for this Program

  • Have agents that are fluent both written and verbal in English
  • Demonstrate a proven ability to deal with challenging customers and situations
  • Are confident in their ability to achieve metrics
  • Build and maintain strong working relationships through exceptional communication
  • Provide proven problemsolving capabilities to deliver practical solutions
  • Expertly navigate the Internet and demonstrate a working
  • knowledge of Microsoft Office programs such as Outlook Excel and Word
  • Type 25 words per minute
  • Demonstrate a working knowledge of a variety of sports and outdoor activities
  • Have previous customer service experience within a callhandling environment


Benefits

Affordable PPO Healthcare and Dental Options Available


Job Tags

Full time, Remote job, Outdoor,

Similar Jobs

TLC Healthforce

Travel Social Worker Medical Social Worker Job Job at TLC Healthforce

Step into a pivotal role as a Medical Social Worker in Albany, Oregon, where your expertise meets the heart of compassionate care. In this position youll assess psychosocial needs, coordinate with multidisciplinary teams, and empower patients and families to navigate medical... 

Insight

Cloud Solution Spec - Infra Job at Insight

Cloud Solution Specialist Database SQL Server Location: Delhi NCR, Bangalore, Hyderabad, Trivandrum, Pune. The role will be a hybrid position located in India. Insight at a Glance ~14,000+ engaged teammates globally ~#20on Fortunes World'sBest Workplaces...

Baylor College of Medicine

Pediatric Otolaryngology (ENT) Physician Assistant - San Antonio, Texas Job at Baylor College of Medicine

 ...San Antonio, serves as a focal point for pediatric services throughout the community. In 2...  ...(BCM) to recruit, employ, and oversee physicians and advanced practice providers at...  ...recruit a full-time Instructor-Physician Assistant at CHRISTUS Children's to work in collaboration... 

Renewable Properties

Real Estate Analyst Job at Renewable Properties

 ...Renewable Properties is seeking a talented Real Estate Analyst who is detail-oriented and motivated to learn in supporting the company...  ...real estate and title functions across its renewable energy development pipeline. The Real Estate Analyst will work closely with multiple... 

SCS Engineers

Environmental Engineering or Science Intern Job at SCS Engineers

 ...opportunity offers valuable hands-on experience in both technical and environmental business operations through a diverse range of client projects...  ...or geological engineering, geology or environmental science and graduating by June 2028 required. Candidates going into senior...