Arise Dicks Job at Kirsten and Associates, Houston, TX

RkxDZEJ3dUFKRzhXd21MenpJMjhlblpnQ2c9PQ==
  • Kirsten and Associates
  • Houston, TX

Job Description

This is a remote position.

About the Client

One of the largest sporting goods retailer. It continues to offer the finest quality products at competitive prices supported by associates with a passion for sports. It also serves and inspires athletes and outdoor enthusiasts to achieve their personal best through a blend of dedicated associates instore services and unique specialty shopinshops dedicated to Team Sports Athletic Apparel Golf Lodge/Outdoor Fitness and Footwear.

What to Expect

Respond to Where is my order calls

Assisting customers with product questions

Placing new orders/volume orders

Handling existing orders: returns/replacements

Provide storespecific support

Tracking shipments

Gift Card/Loyalty Card support

Dispositioning all calls

Deliver first call resolution with white glove service



Requirements

Capabilities of Top Performing Service Partners for this Program

  • Have agents that are fluent both written and verbal in English
  • Demonstrate a proven ability to deal with challenging customers and situations
  • Are confident in their ability to achieve metrics
  • Build and maintain strong working relationships through exceptional communication
  • Provide proven problemsolving capabilities to deliver practical solutions
  • Expertly navigate the Internet and demonstrate a working
  • knowledge of Microsoft Office programs such as Outlook Excel and Word
  • Type 25 words per minute
  • Demonstrate a working knowledge of a variety of sports and outdoor activities
  • Have previous customer service experience within a callhandling environment


Benefits

Affordable PPO Healthcare and Dental Options Available


Job Tags

Full time, Remote job, Outdoor,

Similar Jobs

Baylor Scott & White Health

RN Outpatient Infusion Clinic Job at Baylor Scott & White Health

**Location: Baylor Plano Regional Medical Center****Outpatient Infusion Clinic****Shift: FT Days, Mon-Thurs 8:00-4:30 and Friday 8:00-12:00****Requirements: 2 years infusion RN experience required with preferred experience in Oncology****JOB SUMMARY****JOB SUMMARY... 

Kroger

Starbucks/Barista Job at Kroger

Provide exceptional customer service in a safe and clean environment to ensure the customer s return visit. Treat customers/employees in a fair and ethical manner, promoting an inclusive work environment, being a responsible member of the community, providing the right...

Amergis

Travel CNA - $1000/wk Job at Amergis

 ...The Certified Nursing Assistant (CNA) performs directpatient care under the direct supervision of a RN or LPN/LVN or other licensedmedical professional. The CNA/NA performs a variety of individualized patient careactivities and related non-professional services necessary... 

Apex Engineering Group

IT Technical Support Specialist Job at Apex Engineering Group

 ...Location: Fargo, ND Position Description: The Technical Support Specialist provides technical support and guidance by...  ...configure, and maintain computer systems, software, and peripherals. Help with basic security tasks, such as managing user access and ensuring... 

Denver Cargo Inc.

CDL A Dry Van OTR Driver Job at Denver Cargo Inc.

 ...CDL A Dry Van OTR Drivers $1,600$2,600 Weekly! Top Pay | Late-Model Trucks | No Forced Dispatch Denver Cargo Inc. is hiring experienced CDL A Dry Van drivers for OTR runs. Get steady miles, top weekly pay, and reliable equipment you can count on. What We Offer...