Arise Dicks Job at Kirsten and Associates, Houston, TX

RkxDZEJ3dUFKRzhXd21MenpJMjhlblpnQ2c9PQ==
  • Kirsten and Associates
  • Houston, TX

Job Description

This is a remote position.

About the Client

One of the largest sporting goods retailer. It continues to offer the finest quality products at competitive prices supported by associates with a passion for sports. It also serves and inspires athletes and outdoor enthusiasts to achieve their personal best through a blend of dedicated associates instore services and unique specialty shopinshops dedicated to Team Sports Athletic Apparel Golf Lodge/Outdoor Fitness and Footwear.

What to Expect

Respond to Where is my order calls

Assisting customers with product questions

Placing new orders/volume orders

Handling existing orders: returns/replacements

Provide storespecific support

Tracking shipments

Gift Card/Loyalty Card support

Dispositioning all calls

Deliver first call resolution with white glove service



Requirements

Capabilities of Top Performing Service Partners for this Program

  • Have agents that are fluent both written and verbal in English
  • Demonstrate a proven ability to deal with challenging customers and situations
  • Are confident in their ability to achieve metrics
  • Build and maintain strong working relationships through exceptional communication
  • Provide proven problemsolving capabilities to deliver practical solutions
  • Expertly navigate the Internet and demonstrate a working
  • knowledge of Microsoft Office programs such as Outlook Excel and Word
  • Type 25 words per minute
  • Demonstrate a working knowledge of a variety of sports and outdoor activities
  • Have previous customer service experience within a callhandling environment


Benefits

Affordable PPO Healthcare and Dental Options Available


Job Tags

Full time, Remote job, Outdoor,

Similar Jobs

J. F. Ahern Co.

Service Coordinator Job at J. F. Ahern Co.

 ...also involve assisting with the assembly of proposal and bidding...  ...a fast-paced, deadline-driven work environment. Being proficient...  ...need to thrive - at work and at home. Heres how we stand out from...  ...Mental Health Resources: Free, full-service mental health care... 

Cabrillo College

Biology - Associate Instructor Job at Cabrillo College

 ...Biology - Associate Instructor Cabrillo College Salary: See Position Description Job Type: Associate (Part-time) Job...  ...when I'm already completing an application and have a relevant degree? To determine whether your current education, or exact discipline... 

BRT, Inc.

CDL Class A Tanker Truck Driver Job at BRT, Inc.

 ...owned carrier, currently seeking LOCAL Class A Full-Time Tank/Haz Drivers for liquid bulk petroleum deliveries based out of the...  ...conscious and self-motivated. ~ Products: Gas, Diesel. ~ Class A CDL with Hazmat and Tank Endorsements. ~1 year of verifiable tractor... 

H2 Health

Rehab Tech Job at H2 Health

 ...Rehab Tech / Rehab Aide | Outpatient | Full-time | 649 Meyers Baker Rd # 102, London, KY 40741 Are you planning to apply to...  ...than just a support role, its a launchpad for your future in physical therapy. Youll work side-by-side with experienced clinicians, gain real... 

Domino's Franchise

Customer Service Rep $15 hourly Pay Job at Domino's Franchise

 ...mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help...  ...possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school...