Arise Dicks Job at Kirsten and Associates, Houston, TX

RkxDZEJ3dUFKRzhXd21MenpJMjhlblpnQ2c9PQ==
  • Kirsten and Associates
  • Houston, TX

Job Description

This is a remote position.

About the Client

One of the largest sporting goods retailer. It continues to offer the finest quality products at competitive prices supported by associates with a passion for sports. It also serves and inspires athletes and outdoor enthusiasts to achieve their personal best through a blend of dedicated associates instore services and unique specialty shopinshops dedicated to Team Sports Athletic Apparel Golf Lodge/Outdoor Fitness and Footwear.

What to Expect

Respond to Where is my order calls

Assisting customers with product questions

Placing new orders/volume orders

Handling existing orders: returns/replacements

Provide storespecific support

Tracking shipments

Gift Card/Loyalty Card support

Dispositioning all calls

Deliver first call resolution with white glove service



Requirements

Capabilities of Top Performing Service Partners for this Program

  • Have agents that are fluent both written and verbal in English
  • Demonstrate a proven ability to deal with challenging customers and situations
  • Are confident in their ability to achieve metrics
  • Build and maintain strong working relationships through exceptional communication
  • Provide proven problemsolving capabilities to deliver practical solutions
  • Expertly navigate the Internet and demonstrate a working
  • knowledge of Microsoft Office programs such as Outlook Excel and Word
  • Type 25 words per minute
  • Demonstrate a working knowledge of a variety of sports and outdoor activities
  • Have previous customer service experience within a callhandling environment


Benefits

Affordable PPO Healthcare and Dental Options Available


Job Tags

Full time, Remote job, Outdoor,

Similar Jobs

Strata-G, LLC

Nuclear Criticality Safety Engineer Job at Strata-G, LLC

 ...community. Our team of intellectually curious and highly motivated engineers, scientists and business professionals engages with our clients...  ...with the community. Strata-G is seeking an experienced Nuclear Criticality Safety Engineer with the following: Summary:... 

St. Michael Catholic School

Part-time Health Office Professional Job at St. Michael Catholic School

St. Michael is looking for a part-time School Nurse beginning January 2025. Part time hours, from 12:003:00 PM, Monday thru Friday when school is in session. Potential for job-sharing. Nursing experience preferred. Contact ashley ****@*****.***

Expert Connections

Sales Engineer Job at Expert Connections

 ...Our client is hiring a Sales Engineer in Greenville, SC to support their custom automation business. They build assembly and test systems for major automotive customers, as well as clients in the consumer and energy sectors. The Sales Engineer will drive new... 

Penn State Health

Medical Office Associate - Cardiology Job at Penn State Health

 ...Location: US:PA:Camp Hill Work Type: Full Time FTE: 1.00 Shift: Day Hours: Varied Recruiter Contact: Nicole Cox at ****@*****.*** (MAILTO://****@*****.***) SUMMARY OF POSITION: Responsible to the... 

Random Talent Partners

Plant Manager Job at Random Talent Partners

 ...Job Title: Plant Manager Company: Wozniak Industries, Inc. Location: Miami, FL, United States About Wozniak Industries, Inc. For more than 75 years, Wozniak Industries has been a trusted name in forging, machining, and precision metal manufacturing. We help...