Arise Dicks Job at Kirsten and Associates, Houston, TX

RkxDZEJ3dUFKRzhXd21MenpJMjhlblpnQ2c9PQ==
  • Kirsten and Associates
  • Houston, TX

Job Description

This is a remote position.

About the Client

One of the largest sporting goods retailer. It continues to offer the finest quality products at competitive prices supported by associates with a passion for sports. It also serves and inspires athletes and outdoor enthusiasts to achieve their personal best through a blend of dedicated associates instore services and unique specialty shopinshops dedicated to Team Sports Athletic Apparel Golf Lodge/Outdoor Fitness and Footwear.

What to Expect

Respond to Where is my order calls

Assisting customers with product questions

Placing new orders/volume orders

Handling existing orders: returns/replacements

Provide storespecific support

Tracking shipments

Gift Card/Loyalty Card support

Dispositioning all calls

Deliver first call resolution with white glove service



Requirements

Capabilities of Top Performing Service Partners for this Program

  • Have agents that are fluent both written and verbal in English
  • Demonstrate a proven ability to deal with challenging customers and situations
  • Are confident in their ability to achieve metrics
  • Build and maintain strong working relationships through exceptional communication
  • Provide proven problemsolving capabilities to deliver practical solutions
  • Expertly navigate the Internet and demonstrate a working
  • knowledge of Microsoft Office programs such as Outlook Excel and Word
  • Type 25 words per minute
  • Demonstrate a working knowledge of a variety of sports and outdoor activities
  • Have previous customer service experience within a callhandling environment


Benefits

Affordable PPO Healthcare and Dental Options Available


Job Tags

Full time, Remote job, Outdoor,

Similar Jobs

Wyndy

Part-Time Babysitter for Two Children Job at Wyndy

 ...moved to the Rice Military area in Houston, TX, seeking a reliable part-time sitter for our daughters, ages 9 and 4, both of whom speak...  ...Monday through Thursday from 3:00 pm to 7:00 pm with an optional morning drop-off from 7:00 am to 8:00 am. We guarantee 16 hours per... 

PeopleReady

Forklift/Reach Truck/Order Picker Operators - Wanted Job at PeopleReady

 ...containers and stack material and pallets. . Perks & Benefits: Casual Dress Code, Paid Training, Weekly paychecks, Direct Deposit or Cash Card pay options, Medical / Dental Insurance. Shifts: 1st Shift, 2nd Shift. Employment Types: Full Time. Pay Rate: $17.00... 

Fairfield Inn & Suites Burlington

Hotel Night Auditor Job at Fairfield Inn & Suites Burlington

 ...security, and service requests, resolve guest complaints, and other front office duties as required Provide exceptional service to all hotel guests during their stay Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel... 

State of Florida

LAND ACQUISITION AND PLANNING ADMIN - 37001993 Job at State of Florida

 ...Working Title: LAND ACQUISITION AND PLANNING ADMIN - 37001993Pay Plan: SES Position...  ...Land Acquisition and Planning Administrator Position #37001993 State of Florida...  ...other supplemental insurance options; Retirement plan options, including employer contributions... 

Somewhere

​​​​​​Sales Development Representative (SDR) Job at Somewhere

Sales Development Representative (SDR) Location: Remote Department: Sales & Client Success Working Hours...  ..., qualifying prospects, and booking meetings for the Account Management team. This is a remote position ideal for someone who thrives...