Job Description

Position:
Account/ Operations Manager

Location:
Jackson/Ridgeland MS

Compensation: $55-65k base target salary plus Commissions on enhancement sales

Benefits: Healthcare Insurance (medical, dental, life paid 75% for employee), PTO, Cell Phone, 401k, Take home Vehicle.

Company Overview:

Our Client is an established commercial landscaping company, dedicated to providing high-quality landscaping services to businesses in their local market. They specialize in maintaining beautiful outdoor spaces that enhance the aesthetic appeal of commercial properties and improve the overall environment.

Position: Position Overview

The Account/Operations Manager is an experienced professional self directing the activities to achieve service goals of their clients. They will be the primary point of contact for an assigned book of business responsible for overall site quality, achieving sales goals and achieving renewal goals.

Essential Duties and Responsibilities:

Employee Management

• Implements and utilizes the Gardener Training Series
• Evaluates crew leader performance 
• Evaluates crew member performance 
• Makes wage and compensation recommendations for field employees
• Coordinates and communicates concerns between office and field operations
• Implements and follows disciplinary actions and procedures
• Responsible for morale of crew members

Safety Management

• Chooses topics and implements all Safety Tailgate Meetings, and fills out
• Report of Safety Meeting
• Participates in the New Hire Training
• Performs all vehicle and equipment inspections
• Responsible for identification of unsafe equipment or vehicles, and follows company safety recommendations

Marketing and Sales Management

• Identifies and suggests target properties for replacement
• Implements Job Start Ups with crew leaders
• Identifies sales opportunities

Field Management

• Schedule daily routes and add new jobs in proper order
• Manage Job Sequencing with crew leaders
• Manage morning dispatch and afternoon return
• Monitor time management with each crew as needed
• Review Landscape Management Report’s
• Supply crews with all needed equipment and material 
• Train crews on fertilizing, spraying, and small plantings as directed by the Agronomic Calendar
• Fill in as crew leader in their absence
• Manage performance expectations

Quality Control

• Perform Job Start Up Process with all crew leaders
• Implement Quality Inspection Process with crew leaders
• Manage and drive the punch list process

Equipment and Shop Management

• Implement, manage and track PM process
• Do minor repairs or take equipment to repair shop
• Report equipment abuse
• Open and close shop
• Secure loaner or spare equipment
• Stock shop supplies
• Monitor and check proper fuel mixtures for gas cans
• Lock shop fuel pumps
• Keep shop cleaned and organized  

Office and Administration

• Assist with time sheets
• Coordinate client information between office and field
• Communicate uniform, field, and office supply needs
• Verify Remedial Billing Schedules with office
• Assist in providing a professional office environment
• Maintain a clean and functional training area 
• Be proactive in responding to deadlines

Licenses and Permits

• Provide office with required information for vehicle and Drivers License

If you feel you are qualified for this position, we would like to hear from you.  Please respond to this job posting by sending us a copy of your resume so we can review.

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