Apple Customer Service Representative Job at Aspire Business Consulting, Tucson, AZ

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  • Aspire Business Consulting
  • Tucson, AZ

Job Description

Apple Customer Service Representative Location Tucson, AZ :

Our team is seeking a Entry Level Account Representative! Apply with a company that offers amazing opportunity for growth, advancement and company culture!

No experience? No worries, we'll train you!

Responsibilities

  • Manage large amounts of customer interactions
  • Generate sales and leads
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers and meet their needs

Skills

  • Proven customer support experience or experience as a client service representative
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • High school degree

Job Type: Full-time

Pay: $45,000.00 - $75,000.00 per year

Benefits:

  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off

Experience level:

  • No experience needed

Shift:

  • 8 hour shift
  • Day shift

Weekly day range:

  • Weekends as needed

Work setting:

  • Office

Ability to commute/relocate:

  • Tucson, AZ: Reliably commute or planning to relocate before starting work (Required)

Work Location: On the road

Job Tags

Full time, Relocation, Flexible hours, Shift work, Weekend work, Day shift,

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