Airline Passenger Services Agent - STT Job at Worldwide Flight Services, Thomas County, GA

RmJPYURncUdJR3dZd203MHlvKzdlSEptQkE9PQ==
  • Worldwide Flight Services
  • Thomas County, GA

Job Description

Take a Huge step in your career and join Worldwide Flight Services. WFS employs over 22,200 of the finest professionals in ground handling across a global network of more than 170 locations and 22 countries on five continents. A career with us opens up a world of opportunities to develop your existing skills, to learn new skills, and to experience working with different customers and cultures with the sole aim of always delivering a world-class service. WFS provides a full-service capability that includes Aviation cargo, Airline passenger, and Aviation ramp services. Our team of people is highly trained, highly skilled, and confident airport service professionals who are supported by local training and development. We are passionate, capable, and always willing to explore new opportunities presented by customers all over the world. About WFS Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?Job Summary An Airline Customer Service Agent performs all aspects of airport and customer service functions including: making reservations, preparation and issuance of tickets and itineraries, computation of fares, issuance of refunds, checking baggage, collection of excessive baggage charges, providing passengers with general travel information; meets aircraft at gate or loading area, performs duties in the departure lounges or at boarding gates when enplaning and deplaning passengers, checks passenger ticket for validity and lifts appropriate coupon, completes all necessary arrangements for accommodating passengers holding reservations, standbys and their luggage, determines flight close-out time and prepares, completes and checks various flight forms for accuracy, invalidates tickets and completes post-departure procedures; performs lost and found activities, initiates tracing procedures for lost passenger articles, keeps owner informed of progress of search and returns found articles to customer, processes claims for damaged or lost baggage and personal articles and makes on-the-spot settlement of minor claims, forwards reports on larger claims to proper Company personnel, prepares and maintains required records and reports of lost and found activities; receives airfreight shipments, establishes acceptability, determines routing, classifies, computes rates and other tariff charges and collects payments, prepares routing data, carrier releases, transfer manifest drayage documents and various domestic and international forms, maintains inventory and records of shipments accepted, warehoused, dispatched and delivered to customers; and other duties and functions related to the foregoing as directed by management. Remain cognizant of WFS staff, security contractors, and visitors, activities and report security breaches, suspicious occurrences, or non-compliance with the site security plan to managers or via the WFS whistleblower program. Rate of Pay: $15.00 per hourResponsibilities

  • Ability to stand and walk for an eight-hour shift.
  • Ability to speak and be understood in giving directions/information to passengers.
  • Tolerate and answer repetitious questions from customers in a friendly, outgoing manner.
  • Personal appearance and grooming that will present a favorable corporate image.
  • Twist, turn, stoop, bend, reach, and grip while checking baggage throughout an eight-hour shift.Minimum Requirements
  • HS Diploma, GED or Equivalent.
  • Ability to count money.
  • Ability to judge distance.
  • Reports to work on a regular and timely basis.
  • Ability to stand and walk for an eight-hour shift.
  • Must be willing to wear uniform and insignia as prescribed by the Company. Preferred Skills
  • Hear and respond to customers.
  • Computer experiences necessary.
  • Demonstrates qualities of leadership, initiative, and judgment.
  • Must be able to read, write, speak and understand the English language.
  • May be necessary to speak other language(s), in addition to English, depending on customer contract.Physical Requirements/Working Conditions
  • Must be able to lift up to 70 pounds (31.9kg).
  • Ability to work weekends (i.e., Friday, Saturday, Sunday), holidays, and days off.Perks & Benefits
  • Want your pay in advance? Access your pay when you need it through DailyPay app!
  • Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
  • Need quality medical care? Multiple options for both full and part-time employees!
  • Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
  • Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
  • Want to invest in your future? 401k program offered with company match!
  • Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!
WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.

Job Tags

Holiday work, Full time, Contract work, Part time, For contractors, Local area, Worldwide, Shift work, Weekend work, Sunday, Saturday,

Similar Jobs

Bayer

Chemical Operator Job at Bayer

 ...At Bayer were visionaries, driven to solve the worlds toughest challenges and striving for a world where 'Health for all Hunger for none is no longer a dream, but a real possibility. Were doing it with energy, curiosity and sheer dedication, always learning from unique... 

Acenda Integrated Health, inc

Remote Technical Copywriter Job at Acenda Integrated Health, inc

 ...experience using Paligo (1+ years preferred) to create and manage structured documentation. Background in technical writing, copywriting, UX writing, or a related field-preferably in SaaS, or AV/IT. Ability to write for both technical and non-technical audiences with... 

Top Shelf Pizza LLC

Delivery Driver - Marcos Pizza Job at Top Shelf Pizza LLC

 ...Full Job Description: Insider pay from $14 (When not on Delivery). Driver pays $10.25 an hour (While on the road) plus $2...  ...mileage. Drivers also keep all of their own tips and mileage Paid cash daily. All Drivers must pass a motor vehicle report to be considered... 

Addington Place of Mount Pleasant

Caregiver/Med Tech (2nd Shift $15.50-$16.50 an hour) Job at Addington Place of Mount Pleasant

 ...About Arvum Senior Living Arvum Senior Living, proudly part of the Discovery Senior Living family of operating companies,...  ...wages before payday ~ Flexible scheduling options with full-time and part-time hours ~ Paid time off and Holidays (full-time)~ Full benefit package... 

Stryker Corporation

Remote DefTech Federal Reports Lead (Contract) Job at Stryker Corporation

 ...A Maryland-based development corporation is seeking an independent contractor to manage and produce federal and state reports. This role requires a minimum of 10 years of experience in federal programs reporting and proficiency in Excel. The contractor will work primarily...