34505367634 - Fraud Analyst Job at Activate Talent, Philippines

RUxLZUNRR0VKR3NVem03eXk0aThlM05tQlE9PQ==
  • Activate Talent
  • Philippines

Job Description

Job Title: Fraud Analyst

Schedule: M-F, 9AM-6PM Pacific Time

Salary: based on experience

The Fraud Analyst plays a critical role in safeguarding our eCommerce transactions by monitoring and reviewing daily sales orders to detect fraudulent activity and credit card misuse. This position requires keen attention to detail, strong analytical skills, and the ability to identify emerging fraud trends.

To expedite the process, please complete this assessment. Candidates who complete the assessment will be prioritized:

Responsibilities:

  • Monitor and analyze eCommerce transaction data and member accounts to detect suspicious or fraudulent activity.
  • Approve or cancel sales orders based on pre-established fraud guidelines.
  • Assist customer service representatives with inquiries related to customer accounts and order statuses.
  • Verify fraud-related documentation to conduct due diligence on potentially fraudulent transactions.
  • Identify and assess new and existing fraud trends through transaction pattern analysis.
  • Monitor real-time queues and flag high-risk transactions within the business portfolio.
  • Collaborate with customers and the operations team during fraud investigations.
  • Support Finance teams by providing necessary documentation for chargeback resolutions.
  • Maintain detailed records in compliance with PCI, GDPR, and CCPA regulations.
  • Stay updated on emerging fraud trends and industry best practices for online fraud detection and prevention.

Requirements:

  • 2+ years of experience in fraud prevention.
  • Background in eCommerce, electronic payment fraud, risk operations, or credit card industry regulations is required.
  • Ability to multi-task effectively in a fast-paced, high-volume environment.
  • Strong attention to detail with excellent problem-solving skills.
  • Availability on weekends and holidays as needed.
  • Exceptional written and verbal communication skills.
  • BA/BS degree or equivalent work experience.

Tools to use

  • Fraud prevention tools: Riskified, Signifyd, Kount, Sift
  • Payment processing systems: Stripe, PayPal, Adyen
  • Chargeback management: Chargeback Gurus, Midigator
  • Data analysis tools: Excel, SQL, Looker

Job Tags

Remote job, Holiday work, Work experience placement, Weekend work,

Similar Jobs

United States Fund for UNICEF

Senior Project Manager, Integrated Campaigns Job at United States Fund for UNICEF

 ...UNICEF USA advances the global mission of UNICEF by rallying the American public to support the worlds most vulnerable children....  ...Integrated Campaigns position will be instrumental in ensuring cross-channel and divisional strategic alignment for all Integrated campaigns... 

Morton County

Board Member - Morton County Housing Authority Job at Morton County

 ...The Morton County Commission is Seeking Applicants for the Housing Authority Board The Housing Authority Board is responsible for the overall oversight of the Housing Authority and the Section 8 rental assistance program. They approve the expenditures and contracts... 

Burns & McDonnell

Pipeline Engineer - Pipeline & Facilities (Southeast) Job at Burns & McDonnell

 ...Description Our SE Region is seeking Senior Pipeline Engineers to sit in either our Atlanta, GA or Charlotte, NC offices and be responsible...  ...outside personnel Provide short term field support during construction Support business development and marketing initiatives... 

Naviga

Interim Chief Operations Officer Job at Naviga

 ...competitive B2B environment, with a strong focus on both new business acquisition and client expansion. Ideal Candidate Profile We are...  ...to achieve their strategic objectives through expert talent acquisition. Our specialties include sales, marketing, finance... 

Liberty Personnel Services, Inc.

Sales Engineer Job at Liberty Personnel Services, Inc.

 ...Job Details: Sales Engineer A client of ours is seeking an experienced Sales Engineer to support and grow an established industrial customer base in Illinois. This role focuses on developing long-term client relationships, identifying operational needs, and delivering...