34505367634 - Fraud Analyst Job at Activate Talent, Philippines

RUxLZUNRR0VKR3NVem03eXk0aThlM05tQlE9PQ==
  • Activate Talent
  • Philippines

Job Description

Job Title: Fraud Analyst

Schedule: M-F, 9AM-6PM Pacific Time

Salary: based on experience

The Fraud Analyst plays a critical role in safeguarding our eCommerce transactions by monitoring and reviewing daily sales orders to detect fraudulent activity and credit card misuse. This position requires keen attention to detail, strong analytical skills, and the ability to identify emerging fraud trends.

To expedite the process, please complete this assessment. Candidates who complete the assessment will be prioritized:

Responsibilities:

  • Monitor and analyze eCommerce transaction data and member accounts to detect suspicious or fraudulent activity.
  • Approve or cancel sales orders based on pre-established fraud guidelines.
  • Assist customer service representatives with inquiries related to customer accounts and order statuses.
  • Verify fraud-related documentation to conduct due diligence on potentially fraudulent transactions.
  • Identify and assess new and existing fraud trends through transaction pattern analysis.
  • Monitor real-time queues and flag high-risk transactions within the business portfolio.
  • Collaborate with customers and the operations team during fraud investigations.
  • Support Finance teams by providing necessary documentation for chargeback resolutions.
  • Maintain detailed records in compliance with PCI, GDPR, and CCPA regulations.
  • Stay updated on emerging fraud trends and industry best practices for online fraud detection and prevention.

Requirements:

  • 2+ years of experience in fraud prevention.
  • Background in eCommerce, electronic payment fraud, risk operations, or credit card industry regulations is required.
  • Ability to multi-task effectively in a fast-paced, high-volume environment.
  • Strong attention to detail with excellent problem-solving skills.
  • Availability on weekends and holidays as needed.
  • Exceptional written and verbal communication skills.
  • BA/BS degree or equivalent work experience.

Tools to use

  • Fraud prevention tools: Riskified, Signifyd, Kount, Sift
  • Payment processing systems: Stripe, PayPal, Adyen
  • Chargeback management: Chargeback Gurus, Midigator
  • Data analysis tools: Excel, SQL, Looker

Job Tags

Remote job, Holiday work, Work experience placement, Weekend work,

Similar Jobs

MalaceHR

Chief Engineer Job at MalaceHR

 ...Chief Building Engineer Schedule: MondayFriday | 7:00 AM 4:00 PM Location: Onsite (Free parking available) Pay: 90-100K Interview Process: First Round: Virtual Second Round: In-person, onsite Previous experience as a Chief Engineer, in management... 

Jet Aviation

Cabin Attendant - Farmingdale, New York Job at Jet Aviation

 ...Responsibilities for this Position Cabin Attendant - Farmingdale, New York...  ..., US, 89067 Job Category: Flight Services Career Level:...  ...a Cabin Attendant, youll be part of a team that redefines luxury...  ...Lead and mentor contract or part-time crew members and represent Jet... 

Boundless

Head of Strategic Finance Job at Boundless

About Boundless Immigration Were a team of immigrants and experts who have struggled with our own journeys through the complex, high-stakes U.S. immigration system. That is why we are building deeply customer-centric products and experiences to become the default...

Altom Transport

Local Driver - CDL A - Tanker Driver Job at Altom Transport

 ...safety and compliance with regulations. ~ Load and unload tanker trucks, sometimes using hoses or pumps, while following all...  ...contribute to operational success. Requirements Valid CDL Class A License Tanker Endorsement (N) Required... 

PPS-HPS

Boiler Technician Job at PPS-HPS

 ...business, and one of the best local companies in the Plumbing/HVAC industry to continue your career with. We currently have an...  ...boiler No Heat calls [ Requirements ] Prior residential & commercial boiler experience Extensive knowledge of Plumbing/HVAC code...