34505367634 - Fraud Analyst Job at Activate Talent, Philippines

RUxLZUNRR0VKR3NVem03eXk0aThlM05tQlE9PQ==
  • Activate Talent
  • Philippines

Job Description

Job Title: Fraud Analyst

Schedule: M-F, 9AM-6PM Pacific Time

Salary: based on experience

The Fraud Analyst plays a critical role in safeguarding our eCommerce transactions by monitoring and reviewing daily sales orders to detect fraudulent activity and credit card misuse. This position requires keen attention to detail, strong analytical skills, and the ability to identify emerging fraud trends.

To expedite the process, please complete this assessment. Candidates who complete the assessment will be prioritized:

Responsibilities:

  • Monitor and analyze eCommerce transaction data and member accounts to detect suspicious or fraudulent activity.
  • Approve or cancel sales orders based on pre-established fraud guidelines.
  • Assist customer service representatives with inquiries related to customer accounts and order statuses.
  • Verify fraud-related documentation to conduct due diligence on potentially fraudulent transactions.
  • Identify and assess new and existing fraud trends through transaction pattern analysis.
  • Monitor real-time queues and flag high-risk transactions within the business portfolio.
  • Collaborate with customers and the operations team during fraud investigations.
  • Support Finance teams by providing necessary documentation for chargeback resolutions.
  • Maintain detailed records in compliance with PCI, GDPR, and CCPA regulations.
  • Stay updated on emerging fraud trends and industry best practices for online fraud detection and prevention.

Requirements:

  • 2+ years of experience in fraud prevention.
  • Background in eCommerce, electronic payment fraud, risk operations, or credit card industry regulations is required.
  • Ability to multi-task effectively in a fast-paced, high-volume environment.
  • Strong attention to detail with excellent problem-solving skills.
  • Availability on weekends and holidays as needed.
  • Exceptional written and verbal communication skills.
  • BA/BS degree or equivalent work experience.

Tools to use

  • Fraud prevention tools: Riskified, Signifyd, Kount, Sift
  • Payment processing systems: Stripe, PayPal, Adyen
  • Chargeback management: Chargeback Gurus, Midigator
  • Data analysis tools: Excel, SQL, Looker

Job Tags

Remote job, Holiday work, Work experience placement, Weekend work,

Similar Jobs

RWDY Inc

Lease Operator II Job at RWDY Inc

 ...efficient fluid transfer operations around frac sites, inspections of pipelines and equipment, and coordination with field personnel and vendors...  ...as a Lease Operator / Pumper / Field Operator in oil and gas. Strong understanding of frac operations, fluid transfer,... 

Ardent Health

Flight Nurse / RN Ambulance Service Job at Ardent Health

 ...Overview Join our team as a variable shift, PRN, Air Ambulance Flight Registered Nurse (RN) in Tyler, TX. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better Thrive: We empower our team with career growth opportunities and resources... 

Brightwater Lagoon

PT / Seasonal Lifeguards - Brightwater Lagoon Job at Brightwater Lagoon

 ...obstacle courses. They also assist guests with minor medical issues. Training will be provided to any applicants passing the American Red Cross swim test (see details below). RESPONSIBILITIES INCLUDE: Provide excellent customer service and always ensure guests... 

Ironside Human Resources

Family Medicine Physician Job at Ironside Human Resources

 ...Family Medicine Physician Full-Time Opportunity in Eastern Montana A hospital's clinic, in Eastern Montana, is seeking a full-time, permanent Family Medicine Physician to join their team. Family Medicine Physician Benefits: Salary: $280,000-$3... 

Eliassen Group

SQL/ETL Developer Job at Eliassen Group

 ...Description: Hybrid 4 days onsite in Greenwood Village, CO Our client is seeking a SQL/ETL Developer to build and support data pipelines that power performance reporting for video products. The role emphasizes strong SQL, scalable ETL, data quality, and collaborative...