34505367634 - Fraud Analyst Job at Activate Talent, Philippines

RUxLZUNRR0VKR3NVem03eXk0aThlM05tQlE9PQ==
  • Activate Talent
  • Philippines

Job Description

Job Title: Fraud Analyst

Schedule: M-F, 9AM-6PM Pacific Time

Salary: based on experience

The Fraud Analyst plays a critical role in safeguarding our eCommerce transactions by monitoring and reviewing daily sales orders to detect fraudulent activity and credit card misuse. This position requires keen attention to detail, strong analytical skills, and the ability to identify emerging fraud trends.

To expedite the process, please complete this assessment. Candidates who complete the assessment will be prioritized:

Responsibilities:

  • Monitor and analyze eCommerce transaction data and member accounts to detect suspicious or fraudulent activity.
  • Approve or cancel sales orders based on pre-established fraud guidelines.
  • Assist customer service representatives with inquiries related to customer accounts and order statuses.
  • Verify fraud-related documentation to conduct due diligence on potentially fraudulent transactions.
  • Identify and assess new and existing fraud trends through transaction pattern analysis.
  • Monitor real-time queues and flag high-risk transactions within the business portfolio.
  • Collaborate with customers and the operations team during fraud investigations.
  • Support Finance teams by providing necessary documentation for chargeback resolutions.
  • Maintain detailed records in compliance with PCI, GDPR, and CCPA regulations.
  • Stay updated on emerging fraud trends and industry best practices for online fraud detection and prevention.

Requirements:

  • 2+ years of experience in fraud prevention.
  • Background in eCommerce, electronic payment fraud, risk operations, or credit card industry regulations is required.
  • Ability to multi-task effectively in a fast-paced, high-volume environment.
  • Strong attention to detail with excellent problem-solving skills.
  • Availability on weekends and holidays as needed.
  • Exceptional written and verbal communication skills.
  • BA/BS degree or equivalent work experience.

Tools to use

  • Fraud prevention tools: Riskified, Signifyd, Kount, Sift
  • Payment processing systems: Stripe, PayPal, Adyen
  • Chargeback management: Chargeback Gurus, Midigator
  • Data analysis tools: Excel, SQL, Looker

Job Tags

Remote job, Holiday work, Work experience placement, Weekend work,

Similar Jobs

Prysmian Group

Corporate Communications Manager Job at Prysmian Group

 ...Prysmian is seeking a dynamic and detail-oriented Corporate Communications Manager to join our team. This new role is responsible for crafting...  ...service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable... 

University of Toledo

Assistant Strength & Conditioning Coach - 500424 Job at University of Toledo

 ...Location: Main Campus - Administration Toledo, OH Categories: Full-Time, None, Athletics Title: Assistant Strength & Conditioning Coach Department Org: Strength and Conditioning - 111620 Employee Classification: U1 - Unclassified PSA FT... 

VCA Animal Hospitals

Internal Medicine Vet Assistant Job at VCA Animal Hospitals

 ...Technician License preferred but not required**Skills: Proficient and/or willing to learn*** IV catheter placement and venipuncture* Assist in the nursing care of CCU/Internal Medicine patients* Anesthesia monitoring and recover* Perform diagnostic and therapeutic... 

ONE (Open Network Exchange)

HR People Partner Job at ONE (Open Network Exchange)

 ...Covered Parking Amazing Culture! ONE is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based... 

Future Remodeling

In-Home Sales Representative - Industry High Commission Job at Future Remodeling

 ...and professionally? Future Remodeling is seeking driven, results-oriented In-Home Sales Consultants ready to take their careers to new heights! We offer an industry-leading commission structure that outpaces the competition, providing uncapped earning potential for...