34505367634 - Fraud Analyst Job at Activate Talent, Philippines

RUxLZUNRR0VKR3NVem03eXk0aThlM05tQlE9PQ==
  • Activate Talent
  • Philippines

Job Description

Job Title: Fraud Analyst

Schedule: M-F, 9AM-6PM Pacific Time

Salary: based on experience

The Fraud Analyst plays a critical role in safeguarding our eCommerce transactions by monitoring and reviewing daily sales orders to detect fraudulent activity and credit card misuse. This position requires keen attention to detail, strong analytical skills, and the ability to identify emerging fraud trends.

To expedite the process, please complete this assessment. Candidates who complete the assessment will be prioritized:

Responsibilities:

  • Monitor and analyze eCommerce transaction data and member accounts to detect suspicious or fraudulent activity.
  • Approve or cancel sales orders based on pre-established fraud guidelines.
  • Assist customer service representatives with inquiries related to customer accounts and order statuses.
  • Verify fraud-related documentation to conduct due diligence on potentially fraudulent transactions.
  • Identify and assess new and existing fraud trends through transaction pattern analysis.
  • Monitor real-time queues and flag high-risk transactions within the business portfolio.
  • Collaborate with customers and the operations team during fraud investigations.
  • Support Finance teams by providing necessary documentation for chargeback resolutions.
  • Maintain detailed records in compliance with PCI, GDPR, and CCPA regulations.
  • Stay updated on emerging fraud trends and industry best practices for online fraud detection and prevention.

Requirements:

  • 2+ years of experience in fraud prevention.
  • Background in eCommerce, electronic payment fraud, risk operations, or credit card industry regulations is required.
  • Ability to multi-task effectively in a fast-paced, high-volume environment.
  • Strong attention to detail with excellent problem-solving skills.
  • Availability on weekends and holidays as needed.
  • Exceptional written and verbal communication skills.
  • BA/BS degree or equivalent work experience.

Tools to use

  • Fraud prevention tools: Riskified, Signifyd, Kount, Sift
  • Payment processing systems: Stripe, PayPal, Adyen
  • Chargeback management: Chargeback Gurus, Midigator
  • Data analysis tools: Excel, SQL, Looker

Job Tags

Remote job, Holiday work, Work experience placement, Weekend work,

Similar Jobs

Kei-Ai Los Angeles Healthcare Center

Occupational Therapist Assistant Job at Kei-Ai Los Angeles Healthcare Center

 ...We are now hiring a Certified Occupational Therapist Assistant . Come join our winning team! Our Mission : We are professionals committed...  ...Holiday)~ Employee Assistance program ~ Identity Theft and Travel insurance protections ~ BeneHub employee sponsored... 

Prelude Prep

Middle School Social Studies Teacher Job at Prelude Prep

 ...Middle School Social Studies Teacher About Prelude Prep Prelude Prep is a public charter school on the Southside of San Antonio. We're a close-knit, mission-driven community committed to helping every child succeed. Our classrooms are places where students work hard... 

VAIR CORPORATION

Box Truck Delivery Driver Job at VAIR CORPORATION

 ...Position Overview: ~ BOX TRUCK Delivery,~ Business to Business, $26.50 / hour. ~ Work schedule is Mon to Fri 8:15 AM to 6:15 PM, No...  ...day, but pickup and delivery locations will repeat. All drivers will be in communication with their dispatcher - supervisor... 

ExpertCare

Caregiver Job at ExpertCare

 ...&##127775; Join ExpertCare: Caregiver Opportunity &##127752; Position: Caregiver Location: No Experience Required: Passionate about helping others Open communication skills Key Responsibilities: Redirect and teach skills Stay calm in challenging... 

Enterprise Medical Recruiting

Pediatrician in Southern Missouri - 25k Signing & 100k Student Loans (Visas OK) Job at Enterprise Medical Recruiting

 ...malpractice insurance with tail,403B retirement plan with employer match or 457 retirement plan Top Hat Plan, J1 waiver and H1B visa sponsorship, and much more West Plains, MO South Central Missouri Tucked in the Ozark Mountains, near pristine wilderness...