34505367634 - Fraud Analyst Job at Activate Talent, Philippines

RUxLZUNRR0VKR3NVem03eXk0aThlM05tQlE9PQ==
  • Activate Talent
  • Philippines

Job Description

Job Title: Fraud Analyst

Schedule: M-F, 9AM-6PM Pacific Time

Salary: based on experience

The Fraud Analyst plays a critical role in safeguarding our eCommerce transactions by monitoring and reviewing daily sales orders to detect fraudulent activity and credit card misuse. This position requires keen attention to detail, strong analytical skills, and the ability to identify emerging fraud trends.

To expedite the process, please complete this assessment. Candidates who complete the assessment will be prioritized:

Responsibilities:

  • Monitor and analyze eCommerce transaction data and member accounts to detect suspicious or fraudulent activity.
  • Approve or cancel sales orders based on pre-established fraud guidelines.
  • Assist customer service representatives with inquiries related to customer accounts and order statuses.
  • Verify fraud-related documentation to conduct due diligence on potentially fraudulent transactions.
  • Identify and assess new and existing fraud trends through transaction pattern analysis.
  • Monitor real-time queues and flag high-risk transactions within the business portfolio.
  • Collaborate with customers and the operations team during fraud investigations.
  • Support Finance teams by providing necessary documentation for chargeback resolutions.
  • Maintain detailed records in compliance with PCI, GDPR, and CCPA regulations.
  • Stay updated on emerging fraud trends and industry best practices for online fraud detection and prevention.

Requirements:

  • 2+ years of experience in fraud prevention.
  • Background in eCommerce, electronic payment fraud, risk operations, or credit card industry regulations is required.
  • Ability to multi-task effectively in a fast-paced, high-volume environment.
  • Strong attention to detail with excellent problem-solving skills.
  • Availability on weekends and holidays as needed.
  • Exceptional written and verbal communication skills.
  • BA/BS degree or equivalent work experience.

Tools to use

  • Fraud prevention tools: Riskified, Signifyd, Kount, Sift
  • Payment processing systems: Stripe, PayPal, Adyen
  • Chargeback management: Chargeback Gurus, Midigator
  • Data analysis tools: Excel, SQL, Looker

Job Tags

Remote job, Holiday work, Work experience placement, Weekend work,

Similar Jobs

Lazy Bear

Pastry Chef de Partie Job at Lazy Bear

 ...attitudes, personal integrity, attention to detail, dedication to cleanliness, strong organization, and a team mentality. California Food Handler Certification References from a previous manager/chef preferred Job Duties Include but not Limited to: Intake and... 

State of Florida

CAPITAL COLLATERAL REGIONAL COUNSEL, MIDDLE- ASSISTANT CAPITAL COLLATERAL COUNSEL I - 21010157 Job at State of Florida

 ...Requisition No:854029 Agency: Justice Administrative Commission Working Title: CAPITAL COLLATERAL REGIONAL COUNSEL, MIDDLE- ASSISTANT CAPITAL COLLATERAL COUNSEL I - 21010157Pay Plan: Capital Collateral Position Number:21010157 Salary: $89,000.00 Posting... 

Arrow Construction

Horizontal Directional Drill Operator / Laborer Job at Arrow Construction

Horizontal Directional Drill (HDD) Operator/Laborer Job Summary: The Horizontal Directional Drill (HDD) Operator is responsible for the safe and efficient operation of horizontal directional drilling equipment to install underground utilities such as conduit, water...

US Environmental

Field Service Technician Job at US Environmental

 ...hand power tools. Perform work activities related to chemical, oil, and water spills. Working in confined spaces above & below...  ...engineering sectors.As a leading provider of energy, industrial field services, environmental, transportation and disposal, US Environmental... 

Essel

Construction Superintendent Job at Essel

 ...for the next step in your career as a superintendent? Or, are you a mid-career superintendent...  ...Have you built significant experience in construction projects and are looking to expand your...  ...service ~ Must be willing to travel within the Bay Area ~ OSHA 30 ~...